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“bad start/better end” 4 of 5 stars
Review of Grand Hotel Palazzo

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Grand Hotel Palazzo
4.0 of 5 Hotel   |   Obala Marsala Tita 24, Porec 52 440, Croatia   |  
Hotel amenities
Ranked #10 of 33 Hotels in Porec
Certificate of Excellence
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“bad start/better end”
4 of 5 stars Reviewed November 8, 2012

I haven't start with this hotel very well, but the "end" was better as expected... I justed wanted to escape from my creazy job and rest on the seaside for a few days.... not carefull enough I have booked superior room thinking that I will get a room with seaview and balcony...

What I have got was very big room with street view and no balcony :) Have checked with the receptionist if he can move me, wanted to pay the difference in price but everything I was offered was a suite for additional 200 EUR per night... Too much for Porec... I was pissed off and called to the office to find me hotel with balcony, but nothing propriate was availiable...

What really angries me is the fact that room next to mine, with balcony and partly sea view, was empty for additional 4 nights, but it was not offered... so, I do not really have big words for staff at the reception.... even though they are polite, a human touch is missing... I wasnt very happy with these guys at reception...

Anyway the hotel is beautiful, clean and centrally located. Breakfast buffet great.
Beds too soft for me, water pressure to low. They could have slippers and bathrobe... I missed slippers on the wooden floor.... and they could have coffe machine in the room.... I just love to drink a coffee before leaving room in the morning....

Very good stay!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
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English first
cheshire
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed September 24, 2012

Am coming to the end of a wonderful holiday in the beautiful town of Porec, Croatia. The Palazzo is probably the best hotel in the area and is situated in the best possible location at the head of the harbour. The staff are all helpful. The room has been well looked after and we have had a wonderful view of the island and the harbour. The breakfasts have been good, although maybe a little chaotic at times. However, the evening meals are wonderful and very good value. We did not book half board but ate in the hotel restaurant 3 times during our stay. Lovely food and very, very reasonable. Porec is a lovely place with plenty of restaurants and bars. We were hardly ever disappointed with our food and the prices are very reasonab le. It feels like Italy but without the Italian prices. Everything in our hotel was good apart from one or two little things at the beginning of our stay but these were put right immediately. The only real criticism is that the air conditioning could have been better.
If you come and stay please visit the Cafe Epoca directly behind the hotel. Great position and lovely snacks, the best in Porec. I never return to a place but I will definitely be coming back to The Palazzo in Porec. I also had a massage with Maria, the very best ever.

Room Tip: Our romm was 118, a great room with a brilliant view and good sized terrace.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex, UK
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 21, 2012

Lovely hotel ideally situated in the centre of Porec, on the waterfront. Hotel is modern and spotlessly clean. Staff are pleasant & efficient. Beds were comfortable and the rooms quiet. Only draw back is the small pool and the plumbing. We often struggled to get a shower due to low water pressure at peak times and also water kept changing from boiling hot to freezing cold. Despite this minor irritation I would not hesitate to stay here again.

Room Tip: Sea view rooms were the best
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
115 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed September 15, 2012

Simple and easy to walk anywhere from this hotel. Staff seems pleasant and professional.

Rooms modern and reasonable size.

Breakfast buffet ok but nothing above average.

Pool most welcome but a little on the small side and quite friendly as a result with the beds need to be quite close to each other.

Pretty quiet given its location.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 22, 2012

We have just returned from a 10 night stay at Hotel Palazzo. Having paid for a standard room, requesting a sea view if possible, on arrival we found we had been given a spectacular sea/harbour view room with balcony. The room and bathroom facilities were first class, very clean and spacious with a large flat screen tv and fast, free wi-fi. All staff were very helpful and friendly throughout our stay, in particular the bar staff were very attentive and we enjoyed some nice conversations with them. As mentioned in other reviews, the buffet breakfast is outstanding. The selection and freshness made it almost impossible to choose each morning and the view from the terrace was beautiful. A real plus point was the availability of fresh fruit for guests, this could be found in a constantly replenished basket at the poolside spa throughout the day. We enjoyed two evening meals in the main restaurant, I believe the chef trained in a 3 Michelin starred restaurant in Italy before joining Hotel Palazzo. The food once again was faultless and excellent value considering the quality of dishes on offer. The sommelier was very helpful when selecting wines for the dishes ordered and it was apparent he had good links with many of the local Istrian wine producers. The only negative would be that the pool area is a little on the small side with a 'cosy' arrangement of sunloungers! Also, because of the hotels position on the peninsula there was a constant trickle of people walking past the perimeter of the hotel pool area, again making privacy for sunbathing difficult. Porec itself is a wonderful town, full of charm and character with something for everyone. We thoroughly recommend visiting the Istrian region of Croatia. Having seen the other hotels in Porec and experienced Hotel Palazzo, we feel it most certainly is the best hotel in Porec.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goes, The Netherlands
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 17, 2012

Just returned from a very enjoyable visit to Porec staying at the the Hotel Palazzo. We contacted the hotel and booked independently, all of our wishes were taken into consideration. As we were travelling with our 15 year old daughter they offered us an adjoining single room to our double, we were very pleasantly surprised at the size and aspect of both rooms as we had a wonderful double aspect for enjoying the fab sunsets. Breakfast served on the terras was varied and the staff very nice. wouldn't bother with the half board as you can eat much better and cheaper elsewhere. Only minus was the obsession of guests reserving loungers from 7 am in the morning (why?) didn't bother us as there are far better places to explore with your snorkel. If you reserve a parking place outside the hotel be aware that if you return late you will need to drive very slowly and carefully through the pedestrians.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leuven, Belgium
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 27, 2012

The hotel lies majestically at the very end of the peninsula of the Poreç-town.
It's really like a beautifully restored palace, also at the inside with Venetian-style furniture.
Staff is very friendly and helpful. We had a room upgrade from standard to superior, and I can tell you we had a great room! Nice sea view with a little island, very picturesque.
Breakfast with an extensive buffet and seaside table, lovely!
Only downside: the coffee machine was broken so no espresso, capuch,...

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Palazzo

Address: Obala Marsala Tita 24, Porec 52 440, Croatia
Location: Croatia > Istria > Porec
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 33 Hotels in Porec
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Palazzo 4*
Number of rooms: 74
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