“Very noisy in the night + misunderstanding re. the price”
we were looking for a place to spend our last night in Croatia close to Rijeka airport. we arrived around 21:30 to ask for a price. the lady at the reception didn't speak any English, so I tried to talk Russian / Croatian which worked fine at a basic level throughout our stay in Croatia. however the lady kept on speaking German to me which I don't speak a word of, so the process of finding out the price took longer than usual. after a while she wrote 110 on a paper for me which seemed like a fair price even per person, as we paid 150-250 kunes in private rooms, so we decided to stay.
i guess the hotel is built during the Jugoslavia-time, very typical 70s style Soviet-like hotel, however, well-maintained. rooms clean with good bedlinen and (almost) everything inside functioning. however, it had an unpleasant omnipresent hospital-like smell of old building inside the rooms. during the night it was quite cold and i woke up freezing, but didn't find any extra blankets. also, the note for the summer-time - there is no AC in the rooms so I Imagine it can get pretty hot.
around 4 a.m. we were waken up by some drunk German-speaking teenagers running around, shouting and banging the doors. they would calm down for a while but then start again every 10-15 minutes which was quite frustrating, as it made it impossible to sleep. at 5:50 when I heard a Hoover outside the door I finally got up and went to the reception. the hall was completely trashed: a large chunk of a cement corner was knocked out, there was soil and parts of the plans everywhere, flower-pots were all around the floor... and one teenager was trying to vacuum all that away. i went to the reception and talked to a guy there, who said it was some drunk guests and he was sorry but couldn't do anything about it. that seems strange to me. if he couldn't leave his duty to calm the guys down and he didn't care that the guests didn't get any sleep since 4 a.m., wouldn't he care that the property is being destroyed? wouldn't it be a good idea to call the police maybe?
not being able to sleep we went to breakfast which was rather poor, but I guess ok for a two-star hotel.
the next surprise was waiting for us at check-out. we were told that the price was 388 kunes. so we went to a long discussion with the receptionist about the price of 110 kunes that we were informed the night before. he said such prices don't exist and he had no idea why the receptionist the night before had written 110 for us. we said all we have left was 250 kunes and we were not going to pay anymore, cos if we had known that price, we would have never stayed there. it took us a while to persuade him to call her. after the conversation he kinda calmed down, re-registered us to a cheaper room category and took 252 kunes, apologizing for the mistake made by the receptionist the night before.
all in all - I think that in Croatia it doesn't make sense to stay in bigger hotels - there are private rooms for rent EVERYWHERE, in every small village, which are much cheaper and better-kept!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.