I booked this hotel as we usually have good luck with recently renovated accomodation. This was the best part of the hotel. As with the other reviews, we were not put into the type of room that we paid for through Balkan Holidays We were suppose to have a camp bed. We didn't need it so we didn't make a fuss, but I knew this wasn't starting good.

The room was very clean and was at a good 3 star standard. I've stayed in similiar hotels around the med that would have classified this as 3 star not 4 star. After reading other reviews I was at least prepared before I booked it.

The worst part of the whole experience was the hotel staff. There wasn't a nice one in the mix. When you asked a question about obtaining an iron, it was if I was asking them to remodel the hotel for us then and there. They couldn't have been more rude. They were also questioning if we were staying there as well. She said because of what I was wearing. I don't know what to take away from that as I was wearing a wrap over a bathsuit and a backpack. We weren't impressed. On another occasion we asked when the taxi boats came to the pier down near the hotel. The lady at the front desk looked at us like we had 2 heads, she said she didn't know and pretty much waived us away. Later we found there was a listing with times on the board no further than 4 feet away from the lady we were asking.

Generally we felt that the non-accomodating behaviour of people we encountered during our holiday seemed to be a problem with the people in Korcula or maybe Croatia. They didn't seem that keen to have the tourist money. We just didn't feel that they cared. We have vowed never to go back to Croaita. It is a lovely country and I would have really enjoyed it if we just had a little bit of service anywhere. By the end of the week we were generally feeling very negative and not very well taken care of. We are not looking for great service, we just wanted some friendly service. We have never experienced this before in any other country and don't want to experience it again. We have both traveled to many different countries, so we don't think we were asking for too much.

The other thing that was disappointing was the food. We didn't really have a good meal the whole time we were there. I would also suggest staying away from the house wine. We are by no means wine snobs, but we couldn't finish the wine most times. It was gross. We did find a couple bottles later on that we really enjoyed. The cost of the food in Korcula is not cheap. We are use to London prices and we thought for what you get it was on the expensive side. We caught out our last day trying to use a credit card, so check before you go. One tip, if you are trying to not spend as much, try to eat out of the old town - closer to the hotel is cheaper. We didn't notice anything different about the quality.

One activity that we really liked was taking the taxi boats to some of the islands and Lumbarda. You can get most of the boats at the pier by the water at the bottom of the hotel. Just walk through the lower ground floor and walk on the path down. The beaches in Korcula are very crowded and not very nice. Getting away was just the trick.

All in all, we thought Croatia was a beautiful and clean country. But due to the lack of service, we will never go back there.

2 couples (30-somethings) Very disappointing. Tour Operator put us in room (we booked / paid for suite) which was a bad start. 2 days of our 7 days lost trying to get it resolved (no luck).

Hotel is more 3 star standard (toilet roll reminded me of school in the 70’s!). It’s large and, to the most part, it is clean. Indoor pool had same dirty ashtray, tissue and glasses 3 days in row which concerned us regarding how often they change the water!

Breakfast is 7-10am – get there by 945 as the second 10am hits the food is taken away, lights go off, machines get unplugged etc. No exception made when you arrive 3am after long flight. Staff “lurk” waiting for your cup/spoon to be left down and they instantly remove it. They would stretch across you to get an un-used glass. Perhaps they see this as efficient, it comes across as very rude, esp first thing in the morning. Despite paying B&B we avoided breakfast for latter part of holiday due to this procedure. It is part of staff training as we saw a new recruit being reprimanded for not doing the lurk/swoop technique!

Korcula has a sewage smell problem & this would seep through to the hotel on occasions. They try cover it up with over-powering air freshener.

Most negative part – the staff. Very rude and unhelpful, especially the day Reception, bar by Reception and staff at breakfast.

Exceptions to this were one of the cleaners and the 2 guys manning the outside pool bar area. We visited late June just before season really took off. Don’t know what mood staff will be in by time season is in full swing.

For older travellers watch for plenty of steps.

Plus side - Stunning view from room & a good selection of food at breakfast (hot, pastries, fruit, yoghurt etc).
I would not anticipate returning to Korcula and I would certainly never stay at this hotel. It was not value for money as we paid €800 per person.

An aside, and nothing to do with hotel, but Beware The Bottled Water. The brands Jena and Bistra (not sure if they the exact spellings) seemed absolutely fine but there was another brand that had “things” floating in 3 of the 4 bottles we got. Insects and dirt and who-knows-
what. Didn’t notice till we were about half way through and didn’t kill us but we don’t like to dwell on what we consumed.

Marko Polo Hotel was clean and the air conditioning worked very well. From the research we did online this hotel seemed to be the best option in Korcula. It was the most expensive hotel we stayed at during our 10 night stay throughout Croatia and the accomodations are only ok. The front desk wasn't very helpful and every other hotel we stayed at the service was unbelievable. There is no beach at the Marko Polo, we had to go the hotel next door. You have to pay a deposit at the front desk for beach towels which i thought was odd since the hotel has a pool. Overall, it's a moderate hotel with luxury hotel prices.

Booked a superior seaview room. When we arrived, we were given a standard room with a view of the building next door. You could kind of see a sliver of sea if you leaned out and craned your neck. Rather than admitting their mistake, hotel staff, including the manager, claimed that it was a superior seaview room. After we argued with them 3 different times, they finally conceded that we did not receive the room we paid for, and refunded us the difference in price. I hear the actual seaviews are great. I would have liked to find out for myself. Decor and service harkened back to the Tito era. I can confirm the prior comments about an unpleasant odor, too. At least the A/C worked. The same company owns all 5 hotels on Korcula and, believe it or not, this is supposed to be the best. I'd strongly recommend booking a nice sobe (private room) for your Korcula stay.