I stayed in Hotel Crotia over the summer. The hotel is huge and feels more like an airport than a hotel. The facilities are fine and Cavtat is nice. I can understand and accept a lot of things but in my book there is no excuse for bad service. At breakfast every morning we came down to the buffet and there would be no tables in the restaurant set up because the staff didn't want anyone sitting at their station. The only thing they had to do was to serve tea or coffee and they did this with contempt. By the end of the week I was walking up to the service station helping myself to cutlery in the drawer and pouring my own cup of tea. It was putting me in bad form for the day. The staff were rude and you felt you were putting them out if you asked for something. I asked for a banana on the first two mornings and was refused eventually on the third morning my boyfriend spoke to the manager and we were able to secure a banana. If these people think they are in the hospitality industry they have a lot to learn. Besides that Croatia is beautiful, the sea is stunning, dubrovnik is amazing, its just a pity the people aren't more hospitable.
- Official Description (provided by the hotel):
- Hotel Croatia is among the leading five-star hotels on the Adriatic. It is the ideal base for exploring Dubrovnik, whether you are here for leisure or business. Hotel Croatia offers private beaches both on the open water and a protected bay, indoor and outdoor pools, hiking trails, state of the art wellness center and award-winning dining facilities. Located between International Airport and Dubrovnik, Cavtat is the perfect location for holiday or business trip. ... more less
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- Also Known As:
- Croatia Hotel Cavtat
- Croatia Cavtat