Planning our Croatian holidays was fun. After spending so much time on Tripadvisor browsing the numerous hotels and logding possibilities that Dubrovnik has to offer, we finally decided to settle in Cavtat. We were going there by car, so we could easily go to Dubrovnik and visit the old town any time we wanted.
Hotel Croatia was chosen based on the reviews from fellow travellers and we booked directly from their site 4 nights with bed and breakfast.
After the first nights, we enjoyed so much our experience in Hotel Croatia that we decided to extend our stay for another couple of days.
On a scale from 1 to 5, is 4.5 stars. It has all necessary facilities, a spa, outdoor and indoor pool, several restaurants, fitness, private beach, it is a huge property with many rooms on seaview and garden view.
Although apparently, there’s nothing missing, the hotel lacks the glittering of a five star property, generally the loby, common spaces, room and all public areas do have basic furniture and simple details.
Elevators were too small and one of them was almost not working. For us it was not a problem, being on the 4th floor, we could easily use the stairs to go to the reception, to the beach or to the restaurant. For people in the upper floors, those elderly or disabled elevators were quite a hassle.
Hotel is located on top of a hill on the cape overlooking the Cavtat bay. There are many steps to reach the private beach on Cavtat bay – however for those willing to engage physically at some level – is more than OK. For the elderly, disabled, or those with little kids, there was always available the golf cart to give you a ride. Cavtat is only a few kilometres away from Zracna Luka Airport so there were many airplanes at sight quite close as they were landing on the nearby airport.
We had a room in forth floor. Had we arrived earlier (we had to endure a super huge line in the Croatian border) we would have definitely checked if there was another room available on the upper floors. The seaview in this level is somewhat compromised by a second level terrace filled with big cobblestones (?).
Air conditioning was indispensable taking into account that seaview rooms are exposed to the sun all afternoon and are heated up like an oven. Once the balcony door was closed, the room was quite soundproof and quiet.
Double bed is comfortable and for our son there was a pull-out couch – which seemed to be comfortable as well.
Furniture is basic but sufficient for the needs of a holiday traveller. Safe is convenient and simple to use with just a sweep of the key card. TV having a selection of channels english, german, italian and a few local channels – but usually you don’t need to rely on TV for entertainment when you travel on holidays, especially when you’re lucky enough to have only sunny days.
No kettle for tea or coffee (hence not a 5-star hotel) neither ironing board.
Bathroom was spacious, nice shower and very clean.
Housekeeping were doing a good job in keeping the room always clean and tidy, change fresh towels every day and changing the bed linen several times during our stay. I wonder, why did they never clean the ashtray in the balcony?
* Staff at reception.
After a long travel and waiting at the Croatian border for really a long time, we checked in late, but were expected by a receptionist who took our passports and gave us the key cards. It seemed like he wanted to go back to sleep – and didn’t want to bother giving us more details (as it is customery in most of the hotels I’ve been, such as to indicate where to have breakfast or when).
The rest of the front desk staff was friendly and professional and could speak english fluently.
When we had a problem with our air conditioner, the reception desk took all measures to fix it immediately.
* Breakfast buffet, bars, restaurants, pool and the rest of the Staff
Except Pren and Brigite on the breakfast buffet, the rest of the waiting staff, seemed unfriendly, would rather prefer to speak in Croatian – they were also somewhat rude and frustrated, something management should really work on. Management should also check the opportunity to allow hotel guests - who usually used to put the check in the room account - to write off tips for the waiting staff. In an establishment such as Hotel Croatia, people rarely use cash to settle bills for drinks or meals and snack foods. It could at least make the staff more motivated.
Private beach was lovely, overlooking the sea and a couple of islands, you could watch ships, boats and cruisers sail by. The sea is the cleanest on this side of the cape (compared to the beach from Cavtat side).
Salt water outdoor pool is spacious and clean. There are plenty of sunbeds – it was never a problem to find a free one. Next time I’ll go, I’ll try to book much more in advance treatment in their beauty center – as it was totally booked out when I asked. The fact that it was fully booked should mean a lot. The salt water indoor pool, showers, beauty center area and fitness, all were quite nice and suitable for a relaxing long weekend also in the off – season (something I would like to try soon). Sufficient parking space and tennis courts for the sports nuts.
Breakfast was really good, plenty of food, variety of choices for all types of breakfast as well as an omelette station where you could have the omelette of your choice. All fresh fruits but also dried fruits, cereals and yoghurts, nothing is missing.
We decided to go with bed and breakfast and it was the best choice for us. However you MUST try at least once to eat at Spinaker restaurant – we had one lunch there and were willing to return for dinner on our last night – but the restaurant was closed for a private event (wedding). Alverde served good food during lunch as it is located directly close to the pool and is quite convenient for that. Prices are not more expensive than those in other restaurants in Cavtat.
Majority was british, a few german, french, but other nationalities as well. I did not notice people pushing on queues at breakfast buffet, people talking too loudly or misbehaving as some reviewers complain.
There were a few young families with little kids – as far as I noticed, there was a kids’ club and animators. The majority is elderly people.
Maybe not the best place for young couples but definitely would recommend for families.
As far as dress code - I didn't see many people dressed up - the Hotel on the other hand, was not actively trying to maintain this policy, so no further comments here.
We really enjoyed the evening program, with some good live music, jazz, singers, some of them actually quite good performances.
I did not understand though why the "stage" was placed inside at the bar, while all the people used to sit outside in the veranda overlooking Cavtat. It seemed like the artists were being "isolated", the atmosphere would have been much more lively and enjoyable otherwise.
* Overall experience
We are already looking forward to visit again!
For better seaview - choose floors 5-9. In case you want to save some extra bucks, go for the rooms...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.