We stayed at the Banyan Tree in Lijiang to really pamper ourselves during a much needed vacation. It was a combination of cultural experience and relaxation. The hotel is architecture and layout reflects the local culure/architecture which was beautiful. The staff and service, by and large were excellent. What keeps me from rating this place excellent is the food service - (1) room service was painfully slow for a property of this caliber, (2) service at the restaurants also too slow, and (3) the food was not great. Again, I would have expected really good food for a Banyan Tree. However, food quality/taste and food service speed aside, I highly recommend this property. It is very close by the Shuhe old village which is much more charming than Lijiang Old Town, which is a big plus because you can just walk there. We went with the entire family even though there's no pool - which was fine because we were exploring the area.