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“Great ornate lobby” 4 of 5 stars
Review of Holiday Inn Jiuzhai Jarpo

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Holiday Inn Jiuzhai Jarpo
4.0 of 5 Hotel   |   Ganhaizi, Zhangzha Town, Jiuzhaigou County 623402, China   |  
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Ranked #8 of 133 hotels in Jiuzhaigou County
Bellingham, Washington
Top Contributor
228 reviews 228 reviews
82 hotel reviews
Reviews in 106 cities Reviews in 106 cities
83 helpful votes 83 helpful votes
“Great ornate lobby”
4 of 5 stars Reviewed November 27, 2013

Located about half an hour's drive from the entrance to the Jiuzhaiguo National Park. Fantastic lobby with huge carved prayer drums, painted ceiling, shiny slate stone floor, this is a large hotel with an ancient-look exterior. Rooms are very comfortable with a large desk, easy chair, 2 double size beds, wood flooring in bedroom, polished slate in bathroom, excellent lighting and plenty of electrical outlets. Pay-internet access via cable in the room (30 RMB/USD5 for 24 hours), but free wifi in the freezing cold lobby, as the main doors are kept open in this rather cold late October climate. The offered buffet dinner is ok, varied but not great and the breakfast buffet is very extensively concentrating on Chinese food, which was fine as we were part of a Chinese travelling tour, but everything was fairly cold: eggs, sausages, etc.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilian_Li, Distribution &Relationship Marketing Team at Holiday Inn Jiuzhai Jarpo, responded to this review, November 29, 2013
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Jiuzhai Jiapo. We really appreciate your kind comments on the facilities. However, it is regretful to learn that our breakfast did not meet your expectation. We have already passed your comments to the chef to improve the breakfast standard. We look forward to serving you again in the future.
Lilian Li
Distribution &Relationship Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Singapore, Singapore
Top Contributor
158 reviews 158 reviews
25 hotel reviews
Reviews in 72 cities Reviews in 72 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed October 28, 2013

Booked by a local tour operator and we stayed for two nights. Interesting design adopting the local tibetan and qiang's culture. It's a sizeable complex and while the lobby is big and appealing, getting to the room took felt like 10 minutes passing 100 rooms on the ground floor so do ask for closer rooms if you prefer.

The two signle-beds room and the bathroom was spacious but that's pretty much the only pluses. Bed comfort was just ok but that would be below the Inter-continental (owner) standard. Free Internet only by cable. The real problem for me was no proper heating given the cold weather. Fortunately, front desk made available a mobile heater.

The real shock for me was seeing a mouse entering the room from outside in the early morning! It ran away quickly as I moved but never expected that and first time in any hotel I had stayed.

Buffet breakfast was good. The place is about 30-45min to Juizhaigou park and about 1-1.5hr to the airport. The name is a little confusing in Chinese as both the Inter-continental and Holiday Inn has Juizhaigou Paradise associated with it but they are like 4km apart so check carefully if arranged by a local tour operator.

It's an intersting and a decent 4-star hotel catered for big tour groups. We were told by the tour guide that Holiday Inn is a top hotel among the 200 pluses hotels in Juizhaigou. Deserved a 4 star if not because of the little visitor!

Stayed October 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilian_Li, Distribution &Relationship Marketing Team at Holiday Inn Jiuzhai Jarpo, responded to this review, October 29, 2013
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Jiuzhai Jiapo. We are pleased that you enjoyed the hotel room and our breakfast buffet. However, it is regretful to learn that our heating did not meet your expectation. We have already passed your comments to hotel management. We hope this would not deter you from choosing us again in the near future. We look forward to welcoming you back to our hotel soon.
Lilian Li
Distribution &Relationship Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chengdu, China
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 21, 2013

Even though we speak some Chinese, it was still quite a struggle. The staff just isn't well-trained and the hotel suffers because of it. The rooms are nice and the building and decor are in some places very nice. There's no heat in the rooms so the only warmth comes from mattress pads that heat-up. It's located in a beautiful valley and there's nearby horseback riding through the great scenery (actually the horses are led through the ride-you don't control them). The included breakfast buffet was not attractive especially for Westerners. The other buffets were also sub-par but ordering off the menu was better, but expensive. If you can afford it, their sister hotel the Intercontinental, is staffed with more English-speakers and the food and service are far better.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilian_Li, Distribution &Relationship Marketing Team at Holiday Inn Jiuzhai Jarpo, responded to this review, October 23, 2013
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Jiuzhai Jiapo. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. We appreciate your feedback as this is our best way to improve our service. We are bound to strengthen English training for all the staff, and we are improving the breakfast standard to meet the different needs of the guests. We hope that you will witness our changes in the near future.
Lilian Li
Distribution &Relationship Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarnia, Canada
Top Contributor
72 reviews 72 reviews
3 hotel reviews
Reviews in 35 cities Reviews in 35 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed September 24, 2013

The Holiday Inn at Jiuzhai Jarpo near Jiuzhaiguo National Park is 3 hours bus ride from Huanglong airport, which makes for a very long and tiresome trip. This Holiday Inn features unique Tibetan architectural style and not your usual western Holiday Inns. The hotel is situated in the mountain and is quite cold during our stay. It is about a half hour drive to the park. The foyer is beautifully decorated in Tibetan style and furnishings. We did not have any problem with our room nor with the staff. The dining room serves buffet and a la carte (Chinese cuisine) which is satisfactory. One should not expect western Holiday Inn standards to be met in this property. Jarpo town seemed to be almost deserted, and the buildings in need of obvious maintenance and upkeep. The Tibetan Cultural show across the hotel is excellent and could be an very enjoyable entertainment (Mandarin spoken) after a spending a whole day at Jiuzhaiguo National Park. At best, a 2 or 3 star (western standard) establishment.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilian_Li, Distribution &Relationship Marketing Team at Holiday Inn Jiuzhai Jarpo, responded to this review, September 26, 2013
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Jiuzhai Jiapo. Situated on the renowned Jarpo Town, our hotel is near Ganhaizi scenery. Enjoy a mountainside getaway that integrates with Tibetan culture and its customs. Boasting a beautiful climate and picturesque mountain scenery, our hotel is the ideal location for a vacation or weekend getaway. It takes 60 minutes from Huanglong airport .Jiuzhaigou Valley is situated approximately 28 kilometers or 30 minutes drive from the hotel, and we provide shuttle bus for guest’s convenience. We are pleased to know that you had quite an enjoyable stay with us. We look forward to welcoming you back to the hotel soon.
Lilian Li
Distribution &Relationship Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 31, 2013

The hotel had free internet in the lobby, but the lobby area was cold since the doors were often open and it was cold outside. The buffet breakfast and dinner were edible and slightly enjoyable. Pick up fruit along the way from Chengdu since there isn't much fruit in JiuZhaiGou. Bathrooms are pretty rugged, but overall "ok" place to stay. Not sure if my postcards will ever make it to the United States.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilian_Li, Distribution &Relationship Marketing Teams at Holiday Inn Jiuzhai Jarpo, responded to this review, August 2, 2013
Dear Guest,
Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Jiuzhai Jiapo. Most guests are enjoyed the cool weather here especially in summer . We are sorry it didn’t meet your expectation. Your comment is valuable as it shows what guest value and what can be improved. We thank you and look forward to welcoming you back.
Lilian Li
Distribution &Relationship Marketing Teams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 24, 2013

I've stayed in worse hotels before. There is no real air conditioning. That's okay, because it is high in the mountains. Dinner and breakfast is also okay, but not good if you like Western food. The beds were hard, and the pillows were as well. There is no WiFi, and internet access costs money. Bathroom was all black tiled so it was a bit dirty. Water got everywhere. We stayed here with a tour. It is a long way from Chungdu, about 10 hours, but only about 20 minutes to Jiuzhaigou park. It's a clean, basic hotel.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angelaw513, Distribution & Relationship Marketing Team at Holiday Inn Jiuzhai Jarpo, responded to this review, June 27, 2013
Dear Guest,
Thankyou for staying at Holiday Inn Jiuzhai Jarpo and taking the time to share your experience with us. We do apologize for the inconvenience that occurred during your stay. We have shared your comment with concerned department heads for improvement already. As for WiFi, it is available in public areas so far. Thank you again for your review, and we do hope that you will witness our changes in the near future.
Lilian Li
Distribution & Relationship Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 11, 2013 via mobile

Stay at holiday inn for two night on 31 May & 01 Jun 13. When reached there on 31-May, temp at the location was 5 degree, freezing cold. Hotel lobby n restaurant was hugh n nicely decorated. Room was comfy tough look a bit aging, a refurbish to make it more modern look would be good. Toilet was icy cold, water drainage not so good, floor get wet easily. Luckily warm water & pressure is ok.
Staff is very friendly & helpful. Like to compliment the lady staff who bought the extra bed warm cover, tip her but she refuse to take, was impressed by her service attitude n honesty.
Breakfast selection was good but would be a bonus if can have a counter to serve fry eggs, omelette etc upon guest request. Would like to compliment the staff mike whom is very helpful to attend to our request for fry eggs. Noticed the orange juice etc are warm type, would prefer cold juices or at least should provide ice.
The hotel is surrounded by beautiful mountains. Shops at lobby sell souvenirs, winter gears etc. Overall, a nice hotel in the mountain area.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angelaw513, Distribution&Relationship Marketing Team at Holiday Inn Jiuzhai Jarpo, responded to this review, June 25, 2013
Dear Guest,
Thankyou for staying at Holiday Inn Jiuzhai Jiapo and posting this review. Due to the uniqueness of Jiuzhai location, temperature is still below average even it is summer already when you arrived. The hot water is a must for our guests to drive away their tiredness all the long. We are gald to know you find our staff friendly and helpful. Thank you again for your kind suggestions. Please do not leave it too long before you visit us again.
Lilian Li
Distribution & Relationship Marketing Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Jiuzhai Jarpo

Address: Ganhaizi, Zhangzha Town, Jiuzhaigou County 623402, China
Phone Number:
Location: China > Sichuan > Jiuzhaigou County
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Jiuzhaigou County
#5 Best Value Hotel in Jiuzhaigou County
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Jiuzhai Jarpo 4*
Official Description (provided by the hotel):
Holiday Inn Jiuzhai Jarpo The Gem of Jiuzhaigou, situated on the renowned Jarpo Town, the hotel is located on Jiuzhaigou's scenery and activity boulevard. Enjoy a mountainside getaway at the Holiday Inn Jiuzhai Jarpo that integrates with Tibetan culture and its customs. Boasting a beautiful climate and picturesque mountain scenery, Holiday Inn Jiuzhai Jarpo is the ideal location for a vacation or weekend getaway. Jiuzhaigou Valley is situated approximately 28 kilometers or 30 minutes drive from the hotel. Its location in the very heart of all that Jiuzhaigou has to offer and couldn't be more perfect. ... more   less 
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Also Known As:
Jiuzhaigou County Holiday Inn

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