There are many problems with this hotel. It is cold here this time of year, and the hotel appears to have made no efforts to maintain any degree of heating. The public spaces (lobby, restaurants, stores) are absolutely frigid - everyone including the staff are wearing hats and gloves. It makes spending time in the main hotel, and particularly eating at the restaurants just very unpleasant. The food in the restaurant buffet was also cold as a consequence (and wasn't good to eat anyway). Our room had just luke-warm water which meant showering was not possible. The room itself was cold and incompletely cleaned. Only two towels in the bathroom! There is no wifi, and internet is expensive. The only work out equipment is apparently in the spa and not open to guests until 6pm in the evening (I usually work out in the morning) and only then by paying a huge supplement! Trying to find someone to address our issues was futile, noone made any effort to speak english or address our needs. What a disgrace of an intercontinental hotel. Avoid.
- Official Description (provided by the hotel):
- InterContinental Resort Jiuzhai Paradise is an intimate upcountry retreat nestled high in the mountains. The unique design is reminiscent of an ancient city protected under a glass atrium, marrying the exquisite interior with the bewitching natural beauty outside. With more than 1,100 rooms, the hotel is the largest in the region and perfect for leisure travellers seeking comfort and solitude. The province is home to a stunning array of calcified pools and the picturesque meadows of Ganhaizi (Dry Sea), just 20 kilometres (12.5 miles) away, are not to be missed. ... more less
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- Also Known As:
- Intercontinental Resort Jiuzhai Paradise Hotel Jiuzhaigou County
- Intercontinental Jiuzhai Paradise
- Intercontinental Hotel Jiuzhaigou