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“WORST HOTEL EVER!!!!” 1 of 5 stars
Review of Jiutong Sunshine Hotel

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Jiutong Sunshine Hotel
3.5 of 5 Hotel   |   Near Jiuzhaigou Tourism Passenger Transportation Center, Jiuzhaigou County 623400, China   |  
Hotel amenities
Ranked #57 of 151 Hotels in Jiuzhaigou County
Beijing, China
1 review
“WORST HOTEL EVER!!!!”
1 of 5 stars Reviewed July 9, 2013

I vote for 1 star because there is no 0 star!

Our experiences within this "4-star" Hotel can be summarized as disgusting. Starting with the wrong room being provided to us after check-in and being culminated by a replacement room in which one could not even breath due to the penetrating toilet smell. After discussing with the Hotel Manager, it turned out that they were not ready to reimburse the prepaid money neither upgrade us to another room. For us, it ended up with wasting the money for two further nights and changing to another Hotel.

For all future customers, I would recommend: NEVER BOOK THIS HOTEL!!!!!!!!!!!!

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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10 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Kuala Lumpur
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 30, 2013

Pros:
Price - rmb340/Pernight/3pax/basic Chinese breakfast
Location - very convenient, next to bus station, 15 min pleasant walk to scenic entrance
Room with aircond hot/cold option - Beddings warm and comfortable with electric blanket

Cons:
bathroom - a bit stinky, water drainage at sink and bathroom poor ( hot water good but must careful to adjust pipe - hot water only available 5.30pm - 8.30 am
No wifi in hotel
Reception area - staff helpful but only speak mandarin dim and quite cold (I believe low season, hotel want to save electricity)
Breakfast - eatable basic chinese food. I wonder why each guest is limited to only 1 egg ??

Overall value for money. I booked through angelkokpl@hotmail.com. Angel was friendly and helpful.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MY
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 1, 2013

Just came back from Shanghai with Travel Star, bought their package thru Groupon. They did not honoured their promoted itinerary and hotels. Local guide keep asking for money i.e tips, pushing hard on paxs to buy optional tours. Came back and found out that we can get cheaper than what has been asked for!!! And the agent said they are 'fully committed to give their paxs wonderful, unforgettable experience with their so call mission on providing quality and delightful packages'! Well I guess all those are just gimmicks.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 22, 2012

Totally disapointed with this Groupon trip.Tour guide's no as good as my Shanghai trip.Toilet dirty and no door.Compulsory to pay for optional package(cost RMB 700).CHildren don't like that type of streamboat,no taste!!

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jiutong Sunshine Hotel

Address: Near Jiuzhaigou Tourism Passenger Transportation Center, Jiuzhaigou County 623400, China
Location: China > Sichuan > Jiuzhaigou County
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #57 of 151 Hotels in Jiuzhaigou County
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Jiutong Sunshine Hotel 3.5*
Number of rooms: 127
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