Came in December during winter season.
Checked-in quite late at night. The lobby was very cold (colder than outside). There were some heaters, but not enough. You needed a good thermal jacket in this lobby.
Didn't feel like staying in 5 stars hotel, more like staying in 3 stars hotel or even a motel. However, their room was reasonably clean with clean white linen and towels. Their toiletries were basic.
The heater in the room was better than at the lobby. It worked. Yet, the bed also had its own heater. So we could slept comfortably.
The breakfast was a buffet style, quite oily, almost no western food (except for eggs, yet you need to speak chinese to order. The chef did not understand any english).