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“Horrible Hotel!” 1 of 5 stars
Review of Renzhi Holiday Hotel

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Renzhi Holiday Hotel
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500m awary from Jiuzhai Goukou, Huo Di Ba, Zhangzha Town, Jiuzhaigou County 623400 , China   |  
Hotel amenities
Ranked #28 of 139 hotels in Jiuzhaigou County
Malaysia
1 review
1 helpful vote 1 helpful vote
“Horrible Hotel!”
1 of 5 stars Reviewed October 31, 2011

Very very bad hotel...please don't ever stay here! We were on a group tour and checked in on the 23rd of this month for a night. There is a very nice river just outside of the hotel which is very beautiful & clean. As for the hotel, the food is terrible. The tour fee which we had paid for the stay at this hotel is inclusive of buffet breakfast. What baffles me is; if you were to take the half boiled egg as served on the buffet line, it is free but if you were to go for the fried egg; it would cost you RMB2.50/egg!!! The restaurant is very badly maintained (you can even "skate" on the floor). All the cutleries are not properly dried and are chipped at the sides. As for the room, it is very dimly lit and all the furniture is really in need of repair/replacement. The toilet flush system wasn't even working and there is insufficient warm (note that it is warm & not even hot) water. Moreover, the supply of warm water is governed by time; the supply gets cut off by midnight and resumes again at 6.00 am. The towels looked dirty with cigarette burnt marks on its and had turned into a shade of yellow!!! Our bedding configuration is two single beds & only one bed has an electric blanket. As there is no heater in the room; we had to ask for a heater and luckily there is one available. The kettle provided in our room is leaking (even when we did not fill it up to the max point) and we ended up not using it for fear of being electrocuted. There is no hair dryer in the room and when we requested for it; we were given a unit with the wires exposed and is barely attached to the hair dryer. Please do not stay in this hotel!!!

  • Stayed October 2011, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Regensburg, Germany
Top Contributor
66 reviews 66 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed July 15, 2010

That hotel was really awful. First we got a room with no hot water. After long discussions they booked us in a family room on the top floor where there the water was somewhat warm but then there were just a few drops coming out. The door was so low that I banged my head on it twice (ok you could say it's my own fault but that door was ridiculous). There was no food or restaurant. Despite the nights getting really cold there was no real heating. Even the lobby was like a big freezer. I was about to move to the Sheraton which seemed to be the only decent place in this town but they were fully booked. So we had to stay there.

  • Stayed October 2009, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renzhi Holiday Hotel

Address: 500m awary from Jiuzhai Goukou, Huo Di Ba, Zhangzha Town, Jiuzhaigou County 623400 , China
Location: China > Sichuan > Jiuzhaigou County
Hotel Style:
Ranked #28 of 139 hotels in Jiuzhaigou County

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