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“Convenient, Clean, Great Breakfast.” 4 of 5 stars
Review of Hampton Inn Birmingham / Trussville

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Hampton Inn Birmingham / Trussville
2.5 of 5 Hotel   |   1940 Edwards Lake Road, Birmingham, AL 35235   |  
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Ranked #20 of 81 hotels in Birmingham
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Convenient, Clean, Great Breakfast.”
4 of 5 stars Reviewed January 19, 2013

Hotel Lobby newly re-decorated. The staff were extremely helpful and friendly. The rooms were clean and comfortable. Close to the interstate exit. The breafkast was very goo. They served hot oatmeal, waffles, eggs, and fruit and yogurt, cereal, and danish. It was more than sufficient. The lobby area and eating area was very nice. The staff was friendly. The hotel was secure late at night.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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104 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
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English first
Sparks, Oklahoma
1 review
5 of 5 stars Reviewed January 9, 2013

We were there to pick up our grand children and take them back to Oklahoma.. The long trip from Oklahoma to Alabama in a day was very tireing and it was a real releafe to find a nice clean place to spend the night. The local access to stores, banks and other needs was exceptional. Thank you again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trussville, Alabama
1 review
1 of 5 stars Reviewed December 13, 2012

How to kill a brand? Stay in this hotel. For a long-time Hilton grequent stayer, you would think a hotel that is undertaking renovations would contact you to indicate the state of repairs. No, must be asking too much as a customer. Dirt, dust, unfinished and unclean in the public areas. So, how's the room? Tired. Keep your socks on when padding about. Try to disregard the state of the shower. So back to brand management. Hilton needs to up their survey and oversight. Book elsewhere.

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Marion K, General Manager at Hampton Inn Birmingham / Trussville, responded to this review, December 17, 2012
I reached out to this guest from the time he entered our hotel. Apologized for the inconvenience of the reavonation of the lobby. Personally inspected his room, the area around the tub could have used some recaulking, however everything else with the room was in good shape. I offered the 100% guarantee, but he did not want that. He wanted his company to pay for the room and to give him a "Be My Guest Certificate" to stay at another Hampton. I honored his request and ordered him one.
Marion Keith, GM
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Greensboro, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed December 12, 2012

I have had great experiences with Hampton Inns. This Hampton Inn might become one of them but not now. It is currently undergoing renovations of the dining room and other common areas which they say will be done in January 2013. After that they may be renovating rooms, which need a bit of help. So check on he status of the updating before you book.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Williamsburg, Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2012

While clean rooms are a 'must-have' the staff at the Trussville, AL Hampton Inn are very friendly. I go there a minimum of once a month and it is nice to have staff who remember your name and are willing to assist you in making your stay better. The rooms are a little dated but who cares! My room was clean and I had no issues. The location is great and easy to find.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion K, Manager at Hampton Inn Birmingham / Trussville, responded to this review, August 24, 2012
Thank you so much for taking the time to write a review for our property. We continually strive to make it your home away from home. it is so good to hear that the staff is giving you that warm, friendly service. Painting of the building started this week, with a fresh look and we are making some changes in the rooms which will make a difference. We appreciate your continued loyalty to us. It's folks like you that keep us going.
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Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 1, 2012 via mobile

While the location makes it an easy-on/off from I-459 and there are a number of restaurants nearby this property is in need of a little TLC. It's disconcerting to step into the tub and leave black footprints from the soiled carpets. As a loyal Hilton Honors Diamond member I stay almost exclusively in Hilton branded properties (and I've stayed here before). The age of the property and lack of care (I.e. dirty carpets, chips in the furnishings and dirty walls, etc) leave a lot to be desired from a property that charges three figures for their rooms.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion K, Manager at Hampton Inn Birmingham / Trussville, responded to this review, August 21, 2012
thank you for taking the time to write a review. We appreciate so much your loyalty to our brand. We will start remodeling our lobby and fitness center soon. Painting is underway on our building with bright, fresh colors. Recently had our inspection and rating was very high for cleaniness, our staff, and breakfast. Come and stay with us again please.
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Gainesville, Georgia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 26, 2012

I was here on business and this hotel was superb. Excellent location, immaculate grounds, friendly and helpful staff, nicely appointed and clean rooms. Breakfast was good and also had a managers reception.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Birmingham / Trussville

Also Known As:
Hampton Inn Birmingham / Trussville Hotel Birmingham
Hampton Inn Birmingham / Trussville Hotel
Hampton Inn Birmingham
Birmingham Hampton Inn
Address: 1940 Edwards Lake Road, Birmingham, AL 35235
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Birmingham / Trussville 2.5*
Reservation Options:
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