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“Worst Hotel Stay of my 10-Day Trip” 1 of 5 stars
Review of Hyatt Place Birmingham / Inverness

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Hyatt Place Birmingham / Inverness
3.0 of 5 Hotel   |   4686 Hwy 280 E, Birmingham, AL 35242   |  
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Double Your Points
Ranked #23 of 81 Hotels in Birmingham
Certificate of Excellence 2014
Toronto,ON
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Worst Hotel Stay of my 10-Day Trip”
1 of 5 stars Reviewed June 19, 2013

The hotel staff was very unhelpful and even rude at times which I did not appreciate after my 8hr drive. Worse yet, they gave me an accessible room with one double bed (more like a twin+ and not a full double) and a pull-out love seat (which I find is gross and uncomfortable to sleep on) rather than a room with two beds as I had booked through Hotwire for 3 people to make sure that my son and I each had a bed. There's no way that 3 people would have been comfortable in that room! And, to boot, when I checked in and asked if there were two beds in the room I was told yes - imagine my surprise when I opened the door of the room but when I went back down to the desk, the check-in lady was nowhere to be found - qu'elle surprise...and when I called Hotwire to express my dissatisfaction they called the hotel and then came back on the line to say that the hotel said there were only 2 people in the room so what was the big deal!!! I callled after my stay and spoke to the manager and was told by her that my reservation back in April was originally for a room with two beds but when I arrived in June for my stay my room was changed to the room I got - I guess Hotwire customers get the worst rooms in the hotel as apparently they get transferred into the Hyatt reservation system as "run of the house" which means you can get anything they feel like giving you. So - take it from me - book your trip wisely - or maybe not at all via Hotwire and/or the Hyatt!

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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196 reviews from our community

Traveler rating
    90
    63
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 18, 2013

This hotel is located in a great area near the famous mega shopping place called The Summitt. The hotel staff was friendly and helpful. The rooms are nice and VERY large. Rooms have King bed and a separate sitting area with a sectional sofa-yes a sectional Sofa! Not only is it large enough for a sleeper it also can sleep two. There is a bar area, a desk, two phones and a large big screen TV that pivots from the bedroom area to the sitting area.On the TV table there are several outlets to charge your phones, iPad, etc. (I hate to be in a hotel and have to crawl behind the nightstand to plug in my phone). The outdoor pool is small but in a private area. The hotel foyer has a bar area and they serve coffee sodas and small food items. Each room comes with a complimentary breakfast. Price of hotel room is good. The weight room is nice and clean and there are plenty of machines with a no wait time. There is plenty of parking and you can access the hotel from several doors but you need your hotel key to enter.

Room Tip: ask for a separate shower stall. These rooms are generally more newly updated.Rooms along the back p...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fresno, California, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 13, 2013

For my recent, very quick trip to Birmingham, Alabama, I was blessed to have accommodations provided at the Hyatt Place Birmingham/Inverness. A spacious, comfortable mid-range hotel, Hyatt Place is a great choice for business travelers with their own transportation and families visiting the area who need a bit more space.

Stay here when you come to Birmingham on business, with a car. The hotel is ten miles from downtown and Birmingham does not seem to have much in the way of public transit. That being said, the hotel is on a lovely site and is terrific for families or those in town on business.

What’s awesome?

* The rooms at the Hyatt Place are generous in both style and amenities. Along with two double beds, my hotel had an oversized sitting area that could have slept additional children, and a great desk/work area.

* Breakfast! Load up on three cooked entrees along with beautiful fresh fruit and some pretty awesome coffee! Grab a complimentary Wall Street Journal and stay a while.

* The staff at the Hyatt Place is oozing with Southern charm. This team answered every one of my "needs" cheerfully and expeditiously. I felt thoroughly pampered.

* The grounds - on site there is a pool and exercise room, but you might want to head out doors for your walk. Just a stone's throw away is a lovely lake with a short walking trail. Benches along the trail, lakeside, offer a perfect view and a great vantage point for morning prayer or a break with a good book.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

On our way back from Panama City Beach, FL - we stopped for the night at the Hyatt Place, Birmingham. Loved it! Quiet location - beds great - breakfast wonderful - staff friendly - clean -top notch hotel. I wanted to stay longer! Thank you

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac, Maryland
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 27, 2013

Overall, it was just okay. Guess I expected more with the Hyatt name but it may as well have been an older Courtyard Hotel. The fitness room was very small and limited. It has an outdoor pool which is clean, but not exactly where you would want to spend the day. The computer was down when I came to check in so it took awhile. That can happen anywhere but the staff where concerned and offered bottled water to the few people waiting in line. Nice touch. For the $129 it was a fair deal.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Murray, Kentucky
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 7, 2013

Quick overnight stay to break up a long car trip to the beach. The beds were very comfortable and the rooms quiet, clean and spacious. The breakfast was nice. Will stay here again--nice hotel at this price.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 1, 2013

My wife and I stayed here one night while in town for adoption training. It was one of the nicest hotels I have stayed in for this price. The people were great, the breakfast was great, the room was great. Totally recommend it!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Birmingham / Inverness

Address: 4686 Hwy 280 E, Birmingham, AL 35242
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Birmingham
#17 Family Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Birmingham / Inverness 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Birmingham / Inverness Hotel Birmingham
Hyatt Birmingham
Birmingham Hyatt

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