I wasn't sure whether I should review this property, because the experience I had seemed likely to be out of the ordinary. After some thought, I wanted to warn other travelers of the experience.
I checked in to the facility late in the evening after a full day of meetings. I was exhausted and just wanted a place to sleep. The hotel lobby is nice, the staff on check in was helpful and pleasant, and parking was simple, although not included in the room rate. (In a city like Birmingham with limited public transportation options, this last item struck me as disingenuous at best.)
The room was spacious, and had plenty of furniture, although the furniture was worn. In a couple of places, the veneer was peeling or broken.
After climbing into the bed, I noticed...a viscous substance...on the nightstand. It was...fresh, or at least not dry. Since I was so wiped out, I got a wet washcloth and soap and cleaned it myself. I laid down on the other side of the bed and went to sleep.
The next morning, I discovered a pair of (fairly large) earrings on the floor.
I don't care to speculate further here as to what had occurred in the room before I got there, but since the bed was well made and undisturbed, I can imagine fairly clearly.
I informed the front desk of the situation when I checked out, and was given a heartfelt apology, and a promise that if I called before I came in the future, they would make sure the room was "spotless."
After returning home (and giving the matter some thought) I decided that an apology and promise of future cleanliness was inadequate. I called Doubletree Guest Services and told them about the situation; they are providing a refund.
I hope this situation is out of the ordinary, but I will not be staying at this Doubletree property again in the future, and have to advise others to avoid it as well.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.