I rarely bother to write a review, but the Highland was such an experience, I have to share. My husband & I came to town for one night on an anniversary getaway trip. Our main goal was to have dinner at the Highland Bar & Grill, and this location couldn't be beat in relation to that....just a few steps away. (By the way, that restaurant is worth all the hype - outstanding!) So I can say that is the one positive from this experience....it's proximity to great dining.
I read several of the other reviews where folks were raving about the hotel's decor. I couldn't disagree more, actually. The decor is "modern"...that is, if the year were 1992. (Think squiggly mirrors in bold, primary colors and chairs in outdated, loud fabrics.) Although many said it had been recently renovated, the carpets were pretty shagged out and the level of finish seemed tired and not kept up. This is just the lobby...
When my husband asked the 21 year old working the front desk which of the two weekly papers he would recommend (we wanted to see what was happening around town that weekend), he responded "I dunno, I never read them." Interesting stance for someone working the front desk of a hotel.
We booked through Orbitz for $99, and were given the tiniest room in the building (505). The room was clean, but again, felt tired and worn. When I went to look for ice and a soft drink, I found the icemaker on our floor was broken. I jumped on the elevator and took a ride to another random floor. This one didn't appear to even be plugged in. I found a guy washing a mirror in the lobby who informed me Floor 3 had the functioning icemaker and the basement was where I could find a Coke.
Later that night, we got into bed hoping to watch HBO. There was no channel guide anywhere in the room, and after 20 minutes of painfully slow channel-changing, we called the front desk for help. When my husband asked the young man if there was a channel guide somewhere, the answer was no. When he asked him if he then knew which channel was HBO, the reply was "Aw, I think you're on your own there, man." Really?? He said he'd have someone else call us back, but that never happened. When I called back an hour later and got a female on the phone (someone different than the 21 year old), I was hopeful. She confidently told me "Channel 4!" Uh, no, actually it's not. We never found it.
My last gripe is the $18 valet. For this sleepy, sorta dirty part of town, that just seemed ridiculous.
My advice on this one is to go in with low expectations, and you will be fine. Otherwise, don't bother!
- Also Known As:
- Hotel Highland At 5 Points
- Highland At Five Points Hotel
- Official Description (provided by the hotel):
- The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more less
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