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“Nice hotel!” 4 of 5 stars
Review of Courtyard by Marriott Birmingham Downtown UAB

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Courtyard by Marriott Birmingham Downtown UAB
3.0 of 5 Hotel   |   1820 5th Ave S, Birmingham, AL 35233   |  
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Ranked #24 of 81 Hotels in Birmingham
Elizabethtown, Kentucky
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice hotel!”
4 of 5 stars Reviewed April 10, 2013 via mobile

I got this hotel through Priceline for a very good deal. It was a little hard to find and to figure out parking which did cost. Room was nice, with king size bed and couch. Front desk staff was very friendly and helped me figure out where to go to dinner and see a movie. Hotel did not include a continental breakfast but did have a small restaurant where I had a mocha and yogurt, which was nice and light for a great start to my day.

Stayed April 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at Courtyard by Marriott Birmingham Downtown UAB, responded to this review, April 22, 2013
Good afternoon

Thank you for the positive posting about your stay at our hotel. I am glad we were able to assit in making your stay and enjoyable one. If we can assist in the future please do not hesitate to call us directly.

Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    40
    43
    20
    9
    3
See reviews for
27
13
9
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • German first
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English first
Columbus, Georgia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 22, 2013

This is a nice hotel with comfortable rooms and a pleasant lobby. Very easy to get to UAB hospital by going in the parking garage door, going up one floor and walking through the skybridge into one of the main areas of the hospital. The staff here is cordial. We would stay here again.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at Courtyard by Marriott Birmingham Downtown UAB, responded to this review, April 22, 2013
Hello and thank you for the great comments. We appreciate your stay with us and are pleased that we met your needs. If we can be of service in the future please do not hesitate to call us directly.

Have a great day!
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Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 22, 2013

Our stay started off a bit strange, since parking garage is shared with the hospital. We had no cart to help with luggage, so be sure and tote the minimal amount. However, if you have someone in the hospital, this would be the ideal situation. clean rooms and restaurants within walking distance. When leaving, the machine wouldn't take our ticket and we had to reverse, go back and get another ticket-- a bit inconvenient.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at Courtyard by Marriott Birmingham Downtown UAB, responded to this review, April 22, 2013
Good afternoon,

Thank you for taking the time to share your experience at my hotel. We appreciate all of the feedback we receive. I will be speaking with the gargage manager to see about a better way to transfer luggage through the two buildings.

Have a great day.
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Gulf Shores, Alabama
Top Contributor
105 reviews 105 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 25, 2013

Very nice hotel. Everything looked new. Have a restaurant inside that stays open later than most food places around the area. Walking distance to area hospitals.
Parking garage great location to hotel & hospitals. Garage is $6 per day the cheapest of any other. The service was outstanding. Especially the front desk staff. Thank you.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at Courtyard by Marriott Birmingham Downtown UAB, responded to this review, February 28, 2013
Thank you for the kind words about our property. We appreciate your business and look forward to seeing you very soon,

Chris Townsley
General Manager
Courtyard by Marriott Downtown at UAB
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Palm Harbor, Florida
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 26, 2013

Nice, clean and great location if you are visiting the UAB hospital (I was) as it is across the street with a walkway to the hospital about 30 feet from the front door. Close to restaurants and about 20 minutes from the airport by cab. The hotel has two issues which seem to be standard things in all the hotels I have stayed at lately: One, a REALLY slow elevator which is a minor inconvienience, but two, exactly 1/2 of the exercise room machines were broken which is a big deal for me. The staff was courteous and efficient. They discontinued coffee for free in the lobby while I was there which wouldn't be such a big deal if they restocked the coffee in my room for the in room coffee maker. I had to have my key "re-keyed" 5 times in a six day stay and every time they asked me if I had extended my stay. No I hadn't.

Room Tip: Get a higher floor if you can as ambulances arrive with sirens blaring about every 30 minutes, but w...
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at Courtyard by Marriott Birmingham Downtown UAB, responded to this review, April 26, 2013
Good Morning,
Thanking you for taking the time to deliver this posting about the hotel. I am the new General Manager for the hotel and have looked into both of the issues that you stated, as much as I would like to speed up the elevators I have been told that is not possible. I did go ahead and have the fitness center equipment company come out and review the machines and make certain they are in working order.
I appreciate your business and hope to see you soon.
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Starkville, Mississippi
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 23, 2013

It is a basic hotel, but we enjoyed our stay for several reasons. Here are pluses:
- we were able to go to a UAB gym, which is a very good one (you need to pay parking though)
- cafe was open late and it was convenient since we could get tea
- cafe staff was really sweet and the lady brought us an extra banana when she saw we have a hungry munchkin with us. It was a sweet gesture!
- breakfast was really good (we got a hotel+parking+breakfast package)
- clean
- good location (although I did not feel I could safely walk in this neighborhood)

We would come back again if we need to stay in downtown Birmingham!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris T, General Manager at Courtyard by Marriott Birmingham Downtown UAB, responded to this review, April 26, 2013
Good morning and thank you for taking the time to write a review on our hotel. We appreciate your business and look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeFuniak Springs, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 20, 2012

I should have known something was up when I was initially quoted a UAB patient rate of $214 a night! My mother-in-law had stayed here the week before and had no complaints. It is very convenient to UAB and Kirklin Clinic. We chose it because of this. My husband is oxygen dependent and cannot walk long distance. Jessica who checked us in was very helpful. The room was comfortable and after checking the in room information booklet and seeing that breakfast was served until 10 a.m. we decided to sleep in after an exhausting day. No issues that night but when I went into the bathroom the next morning to take my bath there was a HUGE cockroach in the bathtub! No fond of sharing my spaces with critters especially at $!50 a night. We went down stairs to get breakfast at 0930 and were told that is the time they stopped serving. The sad thing is we will probably stay here again because of it's proximity to the hospital an clinic and my husband's inability to walk any distance. Worst Courtyard experience ever.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Birmingham Downtown UAB

Address: 1820 5th Ave S, Birmingham, AL 35233
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#22 Business Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Birmingham Downtown UAB 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Courtyard By Marriott Birmingham Downtown Uab Hotel Birmingham
Courtyard Birmingham Downtown Uab
Birmingham Marriott
Birmingham Courtyard

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