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“Poor Breakfast” 3 of 5 stars
Review of Homewood Suites Birmingham South Inverness

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Homewood Suites Birmingham South Inverness
3.0 of 5 Hotel   |   215 Inverness Center Dr, Birmingham, AL 35242   |  
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Ranked #6 of 81 Hotels in Birmingham
Atlanta
1 review
1 helpful vote 1 helpful vote
“Poor Breakfast”
3 of 5 stars Reviewed August 12, 2013

As a long-time Hilton Honor user and one who uses Trip Advisor religiously, I chose this hotel in Birmingham per TA's rating. I visited the breakfast area at 7:45 and found the coffee cold. I reported it, they replaced it with barely warm coffee. This was not late morning so I don't understand why this happened. The floor of my room was not completely cleaned as well. Probably would not go back to this hotel.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBIRMINGHAMGM, Manager at Homewood Suites Birmingham South Inverness, responded to this review, August 21, 2013
Thank you for reviewing our hotel although I am very disappointed to hear that your stay was unpleasant. I have no excuses as to the coffee and room cleanliness but please be assured that these issues have been addressed to the departments mentioned and corrective action has been taken. I am so sorry for your experience with us and hope that in the future you would consider trying us out again
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241 reviews from our community

Traveler rating
    163
    56
    14
    6
    2
See reviews for
91
37
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
B'ham, United States
1 review
5 of 5 stars Reviewed August 11, 2013

Excellent room, Breakfast was probably good, I don't know service started too late. Layout of room was very good and beds in excellant condition. Location being close to Inverness offices was very convienent.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBIRMINGHAMGM, Manager at Homewood Suites Birmingham South Inverness, responded to this review, August 21, 2013
I am so glad to hear that your suite was excellent and sorry that you were unable to have breakfast with us. I hope that on your next trip into town that you will be able to try it out. Thanks again for your review and feedback
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Washington DC, District of Columbia
Top Contributor
55 reviews 55 reviews
5 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 9, 2013 via mobile

Great location set back from the road. The suite was new, clean, and spacious. The lobby was welcoming and the staff was friendly. I'd certainly recommend this place any time. Location was also very convenient to all kinds of shopping and dining.

Stayed August 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBIRMINGHAMGM, Manager at Homewood Suites Birmingham South Inverness, responded to this review, August 21, 2013
I appreciate you taking time to review our hotel and that you found your visit a great one! I certainly will pass on to the staff your comments and look forward to having you at our hotel when you are back in Birmingham
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Atlanta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2013

Hotel is Top Choice.. Location is secluded and quiet. Staff and the service they provided is the best without question. Convenient to a lot of shopping and restaurants. The breakfast they provide is better than local area restaurants. Great place to stay...

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBIRMINGHAMGM, Manager at Homewood Suites Birmingham South Inverness, responded to this review, August 19, 2013
Thank you for your kind words and the time you took to review our hotel. I am so glad the service you received was top notch and that your stay with us was an enjoyable one. Thanks for business we truly appreciate it and on your next trip to Birmingham we hope to see you again
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Wilmington, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 8, 2013

Excellent hotel with wonderful staff, we were there for a family reunion with lots of adults and children. These people helped to make the stay wonderful. I recommend this Homewood Suites to any and all with the opportunity to stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBIRMINGHAMGM, Manager at Homewood Suites Birmingham South Inverness, responded to this review, August 21, 2013
Thanks so much for your kind words about our hotel and staff. We really enjoyed having you and your extended family with us and look forward to seeing you again next year!
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Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2013

The hotel staff of this restaurant truly understand the value of customer service and doing whatever it takes to make your customers happy. Karen is a dream and I wish I could hire her for my organization.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBIRMINGHAMGM, Manager at Homewood Suites Birmingham South Inverness, responded to this review, August 19, 2013
We were so happy to be able to host your reunion here at our hotel. We certainly enjoyed having you and your comments are so appreciative and Karen certainly is an asset to our hotel. We look forward to hosting your family again next year!
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SOUTH JORDAN
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 5, 2013

This property is located close by shopping, entertainment freeway. Staff was friendly and helpful.
Room was clean and seemed to be updated. The only problem with the area was highway 280 which at rush hours can be a parking lot. Plan your times and the area is worth it.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HWSBIRMINGHAMGM, Manager at Homewood Suites Birmingham South Inverness, responded to this review, August 19, 2013
Thanks for taking time to review our hotel. I am thrilled to hear that your experience was a great one and 280 traffic is a bit of a parking lot at times. Thanks for choosing to stay with us we appreciate your business and look forward to seeing you on your next trip to Birmingham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Birmingham South Inverness

Address: 215 Inverness Center Dr, Birmingham, AL 35242
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Birmingham
#4 Business Hotel in Birmingham
#6 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Birmingham South Inverness 3*
Number of rooms: 95
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Birmingham-South/Inverness hotel is situated just 15 minutes from downtown Birmingham and Hoover, Alabama. We offer a central location near some of the area's best restaurants, shopping outlets and attractions. Whether you're seeking Birmingham hotels or Hoover hotels for an extended stay business trip or a leisure break, you'll love that our hotel suites are close proximity to all the local attractions.When you stay at our Birmingham hotel, you'll find yourself faced with a range of dining options, so you'll never go hungry! Enjoy our complimentary Suite Start™ hot breakfast buffet each morning and come home to our Welcome Home® reception in the evening, Monday through Thursday, where you'll find beverages and light snacks on the house. Or if you want to explore Birmingham's range of culinary options, you'll find loads of restaurants serving a diversity of food types, including local Alabama delights, fine contemporary cuisine and all the regular fast food outlets. ... more   less 
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Also Known As:
Homewood Suites Birmingham South Inverness Hotel Birmingham
Homewood Birmingham
Birmingham Homewood Suites

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