My family and I wanted a hotel we had not been to before when visiting Birmingham last December. We chose the Westin hotel in Birmingham. It's supposed to be an upscale contemporary hotel but did not live up to my expectation. It is nice and about average but the room we stayed in was not as clean. My sons brought along their toys and as soon as my 3 year old got down to play, he had hairs all over him. I called the front desk and told them about it. They apologized and said it would be taken care of but they never did. After the room was cleaned the next day, it seemed there were even more hairs to be found; not accepted at all.
Also, for the nightly rate charged, parking should be included but you have to pay for parking in the attached garage. There are no pay-per-view options for TV/entertainment and the channel line-up is a joke. Almost certain that we won't be staying there again.
- Official Description (provided by the hotel):
- The Westin Birmingham opens in January 2013. Our hotel is located in The Marketplace, an upscale dining and entertainment complex and is nearby several popular downtown destinations. ... more less
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