After leaving another establishment in Birmingham, we welcomed the hotel change. This establishment was clean and spacious (King Jaccuzi Suite). Complimentary breakfast was delicious. Only problem, the refrigerator was broken. I informed the staff that I had some items that required refrigeration and requested that someone check on it. After one call to the front desk attendant, Jonita, and one visit downstairs to speak with her, someone finally came to check on the refrigerator. It was determined that it was not working. When I requested that someone replace it (a small collegiate style dorm room refrigerator) with another one from another vacant room, I was told that the maintenance crew was not working. Jonita stated that she could swap out the refrigerator, but she wasn't going to lift it up. Rhonda couldn't because she had neck surgery. After about an hour, staff called to say that they would move us to another room. Rather that awake my sleeping significant other (exhausted from the long trip) to get him to move the refrigerator, I went downstairs and informed staff that I would move the refrigerator myself instead of allowing my items to expire. Needless to say they were pretty shocked that a tiny little lady would move it. At least my food items (chocolate covered strawberries and apples with nuts and coconut from Edible Arrangements- which were more important than the other food items -wink) did not expire. Needless to say, this was my second stay at one of the Drury Inn hotels at each I had problems with getting problems resolved by staff personnel, but I would still recommended it for its spaciousness (1st visit King Executive Suite, 2nd visit King Jaccuzi suite) and cleanliness. Great place to stay just don't expect the staff to resolve any problems should such arise.













