We stayed at the Drury Inn & Suites Birmingham SW on our way to Gulf Shores for spring break. Check in went smoothly. We should have known that it might be a noisy night when the front desk couldn't upgrade us to a suite because they had all been taken by a high school basketball team. But, I don't think the basketball team were the noisy ones. We heard doors opening and closing and people talking (not yelling), until 3 am. I believe that the majority of the noise we could hear was coming through the door or hallway wall. It was like our door was open, regular noise seemed very loud.

The hotel was well kept, and our room was clean. They offered beverages and snacks in the evening. The breakfast was good with extras like biscuits and gravy, french toast, sausage, etc. The lady that ran the breakfast was very pleasant, and nice to our children too. Security was visible patrolling the parking lot all during our stay. The indoor/outdoor pool looked inviting, but we didn't have time to use it. The shower, tv, fridge, etc. all worked fine.

All in all a good hotel except for the noise level. Even the heavy sleepers in our family were bothered by the noise. We will pass on this hotel the next time we are going through Birmingham. Too bad, because it's a nice place.

My husband and I stayed at the Drury on our way down to Gulf Shores a few weeks ago. We checked in late, around midnight, so we had to get security to let us in. There wasn't enough parking, so we had to park at the steakhouse next door. The room was very clean and the bathroom had nice tile everywhere. The king bed was awesome. Just what we needed after a long day of driving. The breakfast was good with a lot of hot foods like eggs and bacon. The staff was very friendly as well. We didn't have time to swim, but the pool looked very clean. Overall, a great stay.

After leaving another establishment in Birmingham, we welcomed the hotel change. This establishment was clean and spacious (King Jaccuzi Suite). Complimentary breakfast was delicious. Only problem, the refrigerator was broken. I informed the staff that I had some items that required refrigeration and requested that someone check on it. After one call to the front desk attendant, Jonita, and one visit downstairs to speak with her, someone finally came to check on the refrigerator. It was determined that it was not working. When I requested that someone replace it (a small collegiate style dorm room refrigerator) with another one from another vacant room, I was told that the maintenance crew was not working. Jonita stated that she could swap out the refrigerator, but she wasn't going to lift it up. Rhonda couldn't because she had neck surgery. After about an hour, staff called to say that they would move us to another room. Rather that awake my sleeping significant other (exhausted from the long trip) to get him to move the refrigerator, I went downstairs and informed staff that I would move the refrigerator myself instead of allowing my items to expire. Needless to say they were pretty shocked that a tiny little lady would move it. At least my food items (chocolate covered strawberries and apples with nuts and coconut from Edible Arrangements- which were more important than the other food items -wink) did not expire. Needless to say, this was my second stay at one of the Drury Inn hotels at each I had problems with getting problems resolved by staff personnel, but I would still recommended it for its spaciousness (1st visit King Executive Suite, 2nd visit King Jaccuzi suite) and cleanliness. Great place to stay just don't expect the staff to resolve any problems should such arise.

The hotel overall was okay. We booked a suite with a decent bathroom. The furniture was dated and old looking but it was the horrible beds that made our stay so terrible!!! I don't think I've ever slept on a more uncomfortable bed. We were there for 3 nights and I dreaded going to sleep everynight. Bed was mushy and the sheets and pillows were horrible.

the kids enjoyed the pool area.

the breakfast was near inedible with reconstituted scrambled eggs. We will try a different hotel next time we're in B'ham.