This property has all the signs of a poorly managed hotel. Overall, the staff is friendly, but they just lack attention to detail. Also, although it's surrounded by other hotels, you dont get a very safe feeling at this property. There are always people loitering outside the hotel. Getting bath towels/linens replaced was very difficult. The "continental breakfast" is nothing short of abyssmal. For that reason alone, I would not recommend this hotel. There are plenty of decent places within a half mile that you shouldnt have to suffer through the breakfast experience. If you do stay here, requests a room as high up as possible because, although it is a non-smoking property, people (including an employee we discovered) smoke in the bottom stairwell and the smoke wafts up to the rooms. Having said that, I voiced my complaints to management following the stay and they were responsive and said they would address the problems.
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- Also Known As:
- Towneplace Suites Birmingham Homewood Hotel Birmingham