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“Nice visit to Birmingham” 4 of 5 stars
Review of Hilton Garden Inn Birmingham/Trussville

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Hilton Garden Inn Birmingham/Trussville
3.0 of 5 Hotel   |   3230 Edwards Lake Parkway, Birmingham, AL 35235   |  
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Ranked #8 of 82 hotels in Birmingham
Gulf Shores, Alabama
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Nice visit to Birmingham”
4 of 5 stars Reviewed January 12, 2013

Had a late check in and called ahead and they said no problem. Showed up a little after 11pm and the front doors were deactivated so they would not open when we walked up to them. We waited a while, knocked on the glass, no activity what so ever inside. My husband was able to slide the door open with his finger tips a little and only then did the front desk clerk come out and start to scold us that we had to use our key and not to ever do that. I ask him how do we use a key if we haven't checked in yet? Then his tone changed and he apologized and proceeded to check us in. Not the nicest greeting, but we got over it. After we checked in the rest of the stay was very nice. No trouble finding the hotel, in a nice area. The rooms were nice, clean and comfortable. The best part of the stay was the shower. It has perfect water temperature and amazing shower head pressure. Used the business center, which was set up very nice and was very convenient. Had breakfast the next morning. It is not included in the price. Cost if I remember right was $9.95 per person for an all you can eat buffet. The food was average, nothing great, nothing horrible. The breakfast staff however was amazing. So nice and helpful. The older gentleman that checked us out in the morning was very nice as well.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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115 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
Pine Bluff, Arkansas
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2012

I chose this because it was a good hotel and I used my military discount. The hotel looked like it was recently built. The grounds were well kept. I didn't like the fact that breakfast didn't come with the room, oh well. My room a handicapped room, so it was over sized and spacious. The bed was good and everything was in working order. The room could have been cleaned better. Some of the furniture wasn't wiped down properly, but I lived. Overall, the hotel was good and the staff were good.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 20, 2012

The hotel manager does not consider retired military to be qualified for the military discount. If you are looking for a military friendly hotel keep looking. Other than that it is your typical comfortable, clean Hilton Garden Inn.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Coldwater, Mississippi
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 8, 2012

The room was nice, the lobby and lounge,restaurant were very inviting and attractive. The main complaint I had was there was NO BATH TUB, only a stand-up shower in our room. I didn't book the room so I'm not sure if that was mentioned or not.The beds are kind of like Sleep Number beds, so that was great. Staff was very helpful and nice.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fort Collins, Colorado
Top Contributor
242 reviews 242 reviews
80 hotel reviews
Reviews in 101 cities Reviews in 101 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed October 29, 2012 via mobile

Comfy beds, rooms were clean and nice, although decorated in lime green and brown. Mod, but not modern. Fresh smelling sheets, powerful shower, 24 hour snack shop, free Internet. Just a clean and friendly, nicely run business hotel for those not on an expense account. Bonus- fridge and microwave in the room!

Typical hotel breakfast (with pineapples andnstrawberries!) costs 5.95 if you don't have a coupon for a free one.

Note, airport shuttle does not operate on the weekends.

Stayed October 2012, traveled on business
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Philadelphia, PA
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 21, 2012

I stayed here on a business trip where we rented the hotel's boardroom for some meetings. The staff could not have been nicer or more accommodating, especially the manager, Quincey, and the two shuttle drivers. Any request was met with a smile and an immediate response. The hotel was clean, quiet, and comfortable, and I would absolutely recommend it!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ktown
1 review
3 of 5 stars Reviewed August 4, 2012

The beds were very comfortable, and I like a soft bed. The staff was very nice too. But a couple of negatives: the bathtub had lots of long dark hair in it which means they did not clean it between guests. The breakfast bar was barely edible...hard cold biscuits, the bacon did not taste right and was hard and tough. There were 2 pans of eggs, one was good the other was very watery, did not look very appetizing. The fresh coffee was good.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Birmingham/Trussville

Address: 3230 Edwards Lake Parkway, Birmingham, AL 35235
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 82 hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Birmingham/Trussville 3*
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