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“Very nice” 5 of 5 stars
Review of Embassy Suites Birmingham-Hoover

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Embassy Suites Birmingham-Hoover
3.5 of 5 Hotel   |   2960 John Hawkins Parkway, Birmingham, AL 35244   |  
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Ranked #10 of 81 Hotels in Birmingham
Certificate of Excellence 2014
Washington, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
37 helpful votes 37 helpful votes
“Very nice”
5 of 5 stars Reviewed April 9, 2012

We spent a night there on our way to Destin. Very nice hotel. You could tell the staff cared and worked very hard during the managers reception and breakfast. The room was slightly different than other embassy suites but still was very nice and comfortable. Great value for the price. We will be staying there again.

Stayed April 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESHoover, Manager at Embassy Suites Birmingham-Hoover, responded to this review, April 14, 2012
Dear JCE72,

Thank you for providing our team with the opportunity to showcase our signature service. I will be sending your note personally to our team to acknowledge them for another job well done! We look forward to serving you again soon!

-Embassy Suites Birmingham – Hoover Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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366 reviews from our community

Traveler rating
    223
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    32
    21
    10
See reviews for
126
41
12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Phoenix, Arizona
Top Contributor
82 reviews 82 reviews
17 hotel reviews
Reviews in 36 cities Reviews in 36 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 30, 2012

The team at this property did a great job on our board meeting held in February. From the drivers to the front desk to the banquet team - outstanding job! thank you

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESHoover, Manager at Embassy Suites Birmingham-Hoover, responded to this review, June 2, 2012
Dear KDF2732,

I appreciate you recommending the Embassy Suites Birmingham - Hoover to others on Trip Advisor. Your favorable impressions are our continued goal. Thank you again for the opportunity to accommodate you.

Happy Travels,

Embassy Suites Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 29, 2012

This hotel has very nice rooms with plenty of space. Room was clean and comfortable. Breakfast was good with nice selection. Service was very hospitable & polite. They do offer a shuttle service to & from the Birmingham, AL airport, just be sure to contact them ahead of time in order for them to accommodate the time you will be arriving or departing. Great stay...

  • Stayed March 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowling Green, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 14, 2012

Do not stay at this hotel when they are full. The wall is so thin in the bedroom my wife had to move to the pull out couch in the next room. The people next door were not being rude they just liked staying up late or early. (4:00am). You could not here them out in the hall but you sure could hear them in our room. Made for a very bad 2 nights.

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kidsmom36
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 13, 2012

This is an absolutely beautiful hotel! Great location, great staff. Breakfast is delicious. Very large suite with extremely comfortable beds and cleaned to perfection. Highly recommend this hotel.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESHoover, Manager at Embassy Suites Birmingham-Hoover, responded to this review, March 18, 2012
Thank you for the great feedback on TripAdvisor! We are happy to hear that you enjoyed the stay so much. Please come back and stay with us very soon.

Warmest Regards,
Embassy Suites Hoover - Birmingham Management
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Greenville, South Carolina
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 8, 2012

ES Hoover has become our home away from home during Bama football season. As season ticket holders we come down every other weekend, or so, for home games. We found the ES Hoover two years ago and we love it!! In all of our visits we have only been disappointed on one occasion. The room layout/style is wonderful for our family. We love the breakfast and we know several of the staff by name. Overall very professional, friendly, clean place to stay! Roll Tide!

Visits from 4/2010-11/2011

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESHoover, Manager at Embassy Suites Birmingham-Hoover, responded to this review, March 18, 2012
Thank you for making us your home away from home during Alabama football seasons!

We were happy to have you as our guest and hope we will have the chance to welcome you back in the future. If you ever have questions or need assistance with reservations, please don't hesitate to reach out and let us know.

Warmest Regards,
Embassy Suites Hoover - Birmingham Management
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Mobile, AL
Top Contributor
275 reviews 275 reviews
45 hotel reviews
Reviews in 84 cities Reviews in 84 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed March 5, 2012

The rooms here are great, particularly if you have to spend several days. Like most Embassy's, it is more like a small apartment than a hotel room. These rooms were very comfortable even by Embassy standards. The only thing that detracted from the place, and kept it from getting five stars in my book was the staff. While nothing went 'wrong' with the staff, you could tell they just didn't have their heart into it. No enthusiasm, no real welcome on arrival. Was kinda barked at by the lady at breakfast. Don't get me wrong, I'll be back, but in case management is listening.... your staff seems a little ticked off.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESHoover, Manager at Embassy Suites Birmingham-Hoover, responded to this review, June 2, 2012
Dear Kegan36606,

Thank you for taking the time to provide your feedback on the staff. I am so sorry that they were not attentive to your needs. Please know that your comments are important to us and we will address this issue. Your feedback is critical to the success of this hotel and gives our leadership direction on how we can improve our delivery and recognize our valued associates.

Thank you again and hope you will return soon.

Happy Travels,

Embassy Suites Hoover Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Birmingham-Hoover

Address: 2960 John Hawkins Parkway, Birmingham, AL 35244
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Birmingham
#5 Romantic Hotel in Birmingham
#9 Family Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Birmingham-Hoover 3.5*
Number of rooms: 208
Official Description (provided by the hotel):
New Embassy Suites built in Design Option Three offers all Embassy Suites core amenities while preserving energy and space. Contemporary new suites have natural light in both the bed room and living room and the privacy of our tower structure. ... more   less 
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Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham

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