I recently stayed at the SpringHill Suites Birmingham Downtown while I was visiting the UAB campus for an interview. Overall, my stay was great. I found the front desk staff to be helpful, my room was clean and comfortable and contained a large flat-screen TV. The complimentary breakfast was substantial (cereal, yogurt, waffles, eggs, bagels, English muffins, fruit, juice, milk, etc.). They also had a small food menu from which you could order reasonably-priced casual food (individual pizza, hamburger, salad, etc.) 24/7. The fitness room contained three treadmills, two ellipticals, and one stationary bike, and there were also complimentary headphones. The hotel also has a small but nice indoor pool and a small outdoor patio with several tables and chairs. The property had a new feel.
The hotel was within a few blocks of my destination on the UAB campus and I was able to walk to my interview. There were also a few small casual restaurants (a Mexican restaurant, Subway, a Chinese restaurant with counter service) within about a block of the hotel. The overall area had somewhat of a sketchy feeling, and I tried to avoid walking by myself outside after dark.
The only problem (albeit minor) during my stay was with the complimentary airport shuttle. I had called ahead to find out how the shuttle worked, and the front desk person told me that I should just call when my flight landed at the airport and they would send the shuttle. So, when I landed at the airport, I called the hotel and was told that the shuttle would be there to pick me up in about 25 minutes. After 50 minutes, the shuttle had not yet arrived; I called the hotel back, and the shuttle then arrived within approximately 10 minutes. This did not create a big problem for me, but had I been in a hurry it might have been better to plan to take a cab. I did take the shuttle back to the airport the following day without a problem.
Overall, I enjoyed my stay and would stay there again if I return to Birmingham.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you so much for taking the time out of your schedule to tell the TripAdvisor nation about our hotel! I am glad that you found the front desk staff to be helpful, and walked in to a clean and comfortable room (as we expect). Our breakfast bar goes above and beyond the call of duty and we attempt to have something for everyone. While you did enjoy your overall hotel stay we fell short of making this a WOW experience for you due to our Airport shuttle. Thanks to your review we are evaluating our current process and working to implement a better strategy so that no one else will experience the same difficulties. Again thank you so much for your review and we hope your interviews went well and hope to see you again in Birmingham.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.