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“Diamond in the rough” 4 of 5 stars
Review of Clarion Hotel Birmingham

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Clarion Hotel Birmingham
3.0 of 5 Hotel   |   5216 Messer Airport Highway, Birmingham, AL 35212   |  
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Ranked #53 of 82 hotels in Birmingham
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Diamond in the rough”
4 of 5 stars Reviewed November 25, 2012 via mobile

The location of this hotel had me worried. However, I found the lobby and staff to be invited. The hotel room and bath were slightly dated but clean. Only problem was noise from a party two doors down. I should have called to complain but I didn't. Airport shuttle was very convenient and efficient. Would recommend for anyone with an early flight.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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66 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Belleville, Canada
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 16, 2012

I decided to stay here based upon its proximity to the airport and the online reviews I checked prior to booking. Big mistake. This hotel was disappointing in every way. The lobby was nice upon entering, but that first impression was annulled immediately following my sub par greeting at check-in. I truly felt like I was an inconvenience to the clerk for disturbing his time and interrupting his self consumed cell phone business. Got to my room, and the smoke detector was beeping as the battery was dead. This same incessant beeping could be heard down the hall from one if not two more rooms. I called for service, and it took them 3 hours to bring me a new battery. I got so mad, I pulled it off the wall and took it apart myself before the continuous beeping drove me crazy. My bed cover was dirty, the shower curtain bar was hanging off the wall by a single questionable screw, the toilet paper holder was broken, the room was old, dated, dirty and not at all what I had been expecting from a Clarion hotel. Never again will I visit here. Oh...and the airport shuttle...what a joke. I asked the clerk in the morning for a ride to the airport and I was told that the driver may or may not show up...but that if he did, I could get a ride. Really? Might show up? Yes, she said...they've been having problems with their "help". I called a cab rather than waiting to see if he Might show up. ridiculous.

Room Tip: pick a different hotel.
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 9, 2012

Our recent stay at this hotel (4 nights) was not a good experience. We changed rooms twice, trying to find one that the toilet seat wasn't broken and about to fall off and a shower curtain rod that wasn't about to fall down. Imagine trying to take a shower and the curtain keeps moving to the center of the rod. We had to use the towels to mop up the water on the floor after each shower! No wonder the ceilings are patched and about to fall down in the bathrooms!

The worst though was the fact that the maid stole some of our food/snacks that we had brought. Another lady staying there said some of her makeup was stolen from the bathroom vanity. We reported this to the front desk, but their reply was "Sorry about that". We kept anything valuable with us or in our car.

Also ordered a burger and fries from the little mexican restaurant. Took one bite and knew immediately the meat was spoiled. They wouldn't give me a refund, only let me order something else that was the same price.
Needless to say, we won't be staying here again. We would have moved to a different hotel, but it was race weekend at Talladega and this was not an option.

Room Tip: Don't Stay Here!
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellenwood, GA
Top Contributor
52 reviews 52 reviews
36 hotel reviews
Reviews in 30 cities Reviews in 30 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 5, 2012

I stayed at the Clarion Hotel, Birmingham, AL airport. It was very convenient to the Birmingham Airport. The hotel staff was nice, the room was clean, the bed was comfortable. The elevators were a bit outdated, but it worked fine. If I have to go Birmingham again, I would definitely stay at this hotel. The price was very reasonable too.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Texas
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 4, 2012

We had to stay overnight in Birmingham, so we booked this hotel because if was near BHM Airport. We came in late, but the shuttle van was prompt in picking us up. The hotel was a Mexican restaurant and they accommodated us, even though it was closing time when we arrived. The room was nice and the bed was comfortable. The continental breakfast was cold and left a lot to be desired, but overall, and nice stay.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bessemer, Alabama
1 review
5 of 5 stars Reviewed September 3, 2012

The airport parking service offered at Clarion is excellent! The staff were very friendly and accommodating. I have never used their service before until last week. I would use them again next time I go out of town and would highly recommend them to my family members and friends.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Elizabethtown, Kentucky
1 review
4 of 5 stars Reviewed September 3, 2012

.Stayed at this hotel on a recent trip to Birmingham. We found it very well kept, clean and the staff was very accommodating. Its location is very convenient to the airport with easy access to I 20. Price was very reasonable for the amenities available. Bar and restaurant are on site. We will definitely use this hotel on future trips to Birmingham.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Birmingham

Address: 5216 Messer Airport Highway, Birmingham, AL 35212
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #53 of 82 hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel Birmingham 3*
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