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“Excellent Location” 5 of 5 stars
Review of BEST WESTERN PLUS Bessemer Hotel & Suites

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BEST WESTERN PLUS Bessemer Hotel & Suites
2.5 of 5 Hotel   |   5041 Academy Ln, Bessemer, AL 35022-5250   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 13 Hotels in Bessemer
Certificate of Excellence 2014
Nacogdoches, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Excellent Location”
5 of 5 stars Reviewed December 18, 2013

Good parking and located near I-20 - with several restaurants in walking distance, including Crfacker Barrel and Applebees. It was easy to find and easy to get on / off the freeway. We stayed here because it was west of Birmngham and there was no traffic to deal with. Highly recommended.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review, December 20, 2013
Dear Trip Advisor Member,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 205-481-1950.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Pinder Gill
General Manager
BEST WESTERN PLUS Bessemer Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

147 reviews from our community

Traveler rating
    99
    34
    6
    6
    2
See reviews for
61
21
9
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed December 17, 2013 via mobile

This is a very nice and clean hotel. The rooms were large, immaculate and the beds are great. Nice amenities with free wifi, hot breakfast. Across the street was Cracker Barrel, Applebee's and Waffle House. I have stayed in larger chain hotels, paid a lot more money and did not get the same service or amenities. I highly recommend this hotel.

Stayed December 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review, December 18, 2013
Dear Dave O,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 205-481-1950.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Pinder Gill
General Manager
BEST WESTERN PLUS Bessemer Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2013

This hotel was right off the interstate and easy to find. The location was nice, safe, and bright. I felt very safe.

Called ahead to verify late check-in and spoke to a very nice and courteous desk person. Actually showed up an hour early and was greeted by a very friendly hotel employee. She asked how to pronounce my name before she butchered it and directed us to the best places to park that where closest to our room on either side of the building.

After parking and getting our bags to the room I was pleasantly surprised at how LARGE the room was. We acquired a room with two double beds as we were traveling with our 5 year old child. In fact this was probably the largest hotel room I had stayed in previously. I mean it was a generous space. The kitchenette was even off in its own nook with separate breakfast area. This area isn't even seen from when you open the door. Its off around the corner. The furniture was modern and clean.

My ONLY complaint and sort of big one is the room smelled of stale smoke. Whoever had been in there previously smoked and it was gross. Although the hotel can't control what the guests do the smell was so gross I didn't want to unpack for fear the smoke smell would infiltrate the rest of my clothes I had packed for the week ahead. We were only there for the night on the way to Tennessee. Luckily for me I was successful in not getting the rest of our stuff to smell like that room.

Breakfast the next morning was decent. Better than most. I actually had biscuits and gravy and was satisfied as was the rest of our family. This room was a steal at $85/night and am hoping the smell was just that room.

Upon checkout I did explain the smell concern. The desk employee was very apologetic. I should have asked for a room change to be more comfortable and actually see how they handled it but after traveling for a while and with a child we were just ready to be settled. Oh and lastly the beds were very comfortable.

The missing star was from the smell. It was terrible. I felt I was going to leave smelling like I had left a bar.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review, November 30, 2013
On behalf of the entire Best Western family I would like to thank you for staying with us and taking the time to review our property. We are sorry to hear that your room smelt like smoke. We try to deodorize the rooms if a previous guest had been smoking in them, however sometimes the smell is difficult to get out. Next time please let us know at the front desk and we will be more than happy to move you to another room
.
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Church Hill, tn
1 review
5 of 5 stars Reviewed November 25, 2013

Reserved a room for two nights to go to an Alabama football game. The staff was very freindly and helpful. The room was very clean and nice, a great value for the cost. A nice area with good restaurants nearby and convenient. Complimentary breakfast was good and the lady there was very welcoming and helpful. Overall a good experience and I would be happy to stay here again.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review, November 26, 2013
On behalf of the entire Best Western family I would like to thank you for reviewing our property. We are happy you enjoyed your time with us and look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bessemer, Alabama
1 review
5 of 5 stars Reviewed November 23, 2013 via mobile

Would highly recommend this hotel ... The manager Brian couldn't do enough to make our stay a comfortable one... The rooms were clean, beds were comfortable, free hot breakfast and they allow pets... Looking forward to our next stay

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, General Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review, November 24, 2013
Dear Deborah R,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 205-481-1950.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Pinder Gill
General Manager
BEST WESTERN PLUS Bessemer Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, United States
1 review
5 of 5 stars Reviewed November 7, 2013

A good place to stay and good value. Access to the facility was good and lots of food and retail establishments were nearby. The hotel staff was friendly and accomidating. The facility was also well maintained.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review, November 13, 2013
On behalf of the entire Best Western family I would like to thank you for staying with us and taking the time to review our property. We are glad you enjoyed your stay and hope to see you again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield
2 reviews
5 of 5 stars Reviewed October 30, 2013

This Best Western was like staying in a high-end hotel, except the price was much cheaper than a high-end hotel. The hotel and rooms are all completely remodeled and the staff much friendlier than a lot of expensive hotels. I would definitely stay at the Best Western in Bessemer, AL again if traveling south. Another great thing about this hotel was the breakfast bar and the big choice of foods they offered. I have stayed in expensive hotels and what you pay for the room you would think breakfast would be offer...NOT! I highly recommend this hotel. It also has easy access to the highway.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at BEST WESTERN PLUS Bessemer Hotel & Suites, responded to this review, November 3, 2013
We are glad you had a wonderful experience with us. Also, we would like to thank you for taking the time to review our property. Please let us know if we can help you in the future and we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Bessemer Hotel & Suites

Address: 5041 Academy Ln, Bessemer, AL 35022-5250
Phone Number:
Location: United States > Alabama > Bessemer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Bessemer
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Bessemer Hotel & Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Enjoy a stay at this cozy Bessemer hotel and have easy access to Alabama Adventure Amusement Park, Birmingham's attractions and Lawson State.Choose from a spacious standard room or one of our luxurious suites, all offering divine pillow top beds, cable or satellite television, a coffeemaker, a microwave, a refrigerator, a desk and high-speed Internet access. Get a wonderful night's sleep and wake up feeling refreshed to a complimentary full breakfast each day at this Bessemer hotel.The convenience and comfort won't stop at your room - our property also offers a sparkling outdoor pool, relaxing hot tub, state-of-the-art exercise facility and a beneficial business center.Located near Birmingham, you can either slow down for a bit and enjoy this charming small town or drive just 20 miles and take in the big city attractions. Nearby, many guests delight in spending a day at Alabama Adventure Amusement Park or visiting students and faculty at Lawson State Community College. Take a short trip to Birmingham and enjoy visiting the McWane Science Center, Civil Rights Institute, University of Alabama, Legion Field, Birmingham Race Course, Birmingham-Jefferson Convention Complex and Birmingham Zoo.Outdoor enthusiasts will have convenient access to Cahaba River, Oak Mountain State Park, Ruffner Mountain and championship golf at the Robert Trent Jones Golf Trail while staying at this hotel near Birmingham. Indulge in retail therapy at Five Points South, offering unique shops and restaurants in a distinctive historic district.Those traveling for work can make the most of their stay, as this Alabama hotel is near many of the area's businesses and organizations. University of Alabama Birmingham Medical, US Pipe, Vulcan Materials, US Steel, St. Vincent's Hospital and the Marine Base are all close by. Birmingham International Airport is also just 35 miles away from this Bessemer hotel. ... more   less 
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Also Known As:
Best Western Plus Bessemer Hotel Bessemer
Best Western Plus Bessemer Hotel And Suites
Best Western Bessemer
Bessemer Best Western

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