Holiday Inn is in a very good location. We were also pleased with the receptionist who were able to communicate with us in English. Our stay in the hotel was very pleasant until we met the owner. On our last day, we asked for half day extension so our check out time was 6pm. At exactly 6 pm, we opened the door to our room and started bringing out our luggages. We were 4 adults and we had 1 child with us. My mother in law who went with us is old already and one eye blind. We were carrying 5 Luggages and a stroller. It took us 10 mins to reach the lobby with all the Luggages and while assisting my mother in law and my 3 year old son. We were on the 3rd floor so by the time we reached the lobby, it was already 610. The crazy owner was charging us full day for it. She also charged us 5 yuan per towel because the towels looked dirty. Of course we used the towels and the towels are not really brand new when they gave it to us. My mother in law had the wash to towels herself just to show them that it can be washed because it was really stupid to charge your customers for using the towels. Overall, I WILL NOT recommend this hotel. THE OWNER WAS REALLY DESPERATE FOR MONEY and will do anything just to earn extra. Too bad the location was really good.
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