Firstly, we booked a driver at the hotel to pick us at the airport. It's an hour and a half at normal speed. Arriving at the entrace of Huang Shan area, policemen would not let our driven inside even though our hotel was in the Park. We had to take an official bus, but all this took about an hour.
At the hotel, service was excellent. Staff did everything so our stay would go smootlhy. All this in English which was unexpected. However, the hotel does not have what you expect from a 5 stars hotel. The public areas, including the dinning room was not eated. We had to eat breakfast and dinner with our winter coat. Tea did not stay hot long. The English translation of the menu was very poetic, absolutely not descriptive. So, if you are not familiar with those dishes, you will have to guess a lot. There was a very strong smell (sewer)in our bedroom, especialy in the morning. We tried to close all blowhole without success.
That said,the location is excellent. Surrender by trees and montains, it is beautiful. To go to the cable cars, you can walk or take the public bus nearby.
Overal we did like our stay because of the good service and the beautiful surrending.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.