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“Beautiful hotel in the heart of wine country” 4 of 5 stars
Review of Hotel Santa Cruz

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Hotel Santa Cruz
4.0 of 5 Hotel   |   Plaza de Armas 286, Santa Cruz, Chile   |  
Hotel amenities
Ranked #7 of 7 hotels in Santa Cruz
Curico, Chile
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Beautiful hotel in the heart of wine country”
4 of 5 stars Reviewed December 26, 2012

Staying in this hotel was an experience I will not forget. For starters, Santa Cruz is in the heart of Chile's wine country and is a must-visit for any wine-lover. The hotel is beautiful and there are great facilities to use at your leisure. The restaurant is covered with a stunning glass dome while the food is pretty special and the wine list is obviously top-notch.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review, December 27, 2012
Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Santiago, Chile
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 23, 2012

We stayed in this very nice hotel for 2 nights, which is right in the middle of the wine country of the 6th Region in Chile. Our experience the first day was not very good because of the location of this hotel: its right on the Plaza de Armas of Santa Cruz. Very close by is the church, which was being reinaugurated after the February 2010 earthquake, and every access to the hotel had been blocked by the police. On top of that, they had a Christmas fair on the square and they played very loud music until 3 o'clock in the morning. We had a complimentary drink at the hotel's bar, which turned out to be very nice, and had dinner in the main restaurant, Los Varietales, which was not expensive at all. The second nignt there was no music but some of the guests stayed up until late and made loud noises in the access halls to the rooms. Service was very good, rooms were adequate in size and and furbished with local wooden furniture. As mentioned in other reviews, hotel is right next to museum, which houses a very nice collection of fossils and artifacts gathered by the hotel owner. It's worth paying a visit. The casino is also next door, but it is small and mostly holds slot machines.

Room Tip: Request a room on the 4th floor of the bulding next to the casino.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review, December 27, 2012
Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorks
Top Contributor
69 reviews 69 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 18, 2012

We stayed here for 4 nights and found the hotel very comfortable. I was rather worried to begin with as our room was on the front and I thought it might be noisy at night but there were no problems and I enjoyed looking out onto life in the square opposite. The location is next to an very interesting and extensive museum and right in the centre of town so convenient for shopping. Rooms were well equipped and very clean. We particularly enjoyed our pisco sours in the evening. We ate in the restaurant, the food was good with large portions and there was music and dancing in the evening to entertain us. The garden area with its pretty outside pool is quite a surprise in this central location. There is also a good indoor pool and a gym. Everyone was very friendly and helpful and it is a good base for visiting the nearby vineyards.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review, December 24, 2012
Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapala, Mexico
Top Contributor
114 reviews 114 reviews
54 hotel reviews
Reviews in 62 cities Reviews in 62 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed November 30, 2012

Located in the center of the town, next to the museum and casino. Great restaurant although a little pricey. Free wi-fi. Walking distance to all there is to see in Santa Cruz. We will stay here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review, December 6, 2012
Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings.
The 2013 it will open the Automobile Museum in Santa Cruz Vineyard.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plattsburgh, New York, United States
Top Contributor
73 reviews 73 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 18, 2012

With just a day or two to relax, it was truly a gift to have the opportunity to stay at this beautiful hotel! As a vegetarian, I had no problem filling my plate with healthy options at breakfast or finding other snacks throughout the day. The location is rather convenient so members of my group could easily walk across the street to the local market or around the corner for some excitement at the casino. I hope to have the chance to have a vacation there one day!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review, October 23, 2012
Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago, Chile
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 10, 2012

Confortable hotel, close to Santa Cruz main street and an excellent museum.
The hotel does not have enough parking places, so if you're driving, try to arrive early! The rooms are nice, clean and big. There are some problems regarding noise isolation between rooms.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Santa Cruz, responded to this review, September 12, 2012
Santa Cruz Hotel is to provide better service and their opinions help us meet our shortcomings.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, RI
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 9, 2012

We were on a tour, so I'm not sure how much the room was, but it was quite charming, the food was good and the service also. The outdoor area is very pretty, and you are close to shopping and can see a lot of locals: children and mothers and young lovers in the park across the street and the omnipresent "chile dogs". The dogs are everywhere but surprisingly calm, nothing to be concerned about. There is a great little restaurant on the square, just to your right as you leave the hotel, you can see the door, which enters into a garden room. Best omelet I everh had in my life. No english at this place but the menu was readable and the nice waiter worked hard to please.

Room Tip: Our room looked out onto the street and the jardin, which we enjoyed, but rooms to the back of the h...
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  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Cruz

Address: Plaza de Armas 286, Santa Cruz, Chile
Location: Chile > O'Higgins Region > Santa Cruz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Santa Cruz 4*
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Also Known As:
Hotel Santa Cruz Chile

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