B&B RukaZen is an ok place, and the managers were kind to us at first. Well, you gotta remember you are in Chile: services are quite expensive overall and people are kind and gentle.
As others guests have pointed out beforethrough Booking.com, the price is not guaranteed. María Paz Loreto, the owner, charged us a rate that was not on our Booking.com reservation. We had to get into a discussion about something that was already arranged and guaranteed. It was an awful situation.
The hotel is 3km away from Calle Caracoles, and nobody knew where it was situated, not even transfer guy nor the people at the Tourist information Center. The toilet flush was not working and we had to open it and pull the little string by hand. Throughout the 6 nights that we spent there, nobody did anything about it. Furthermore, wifi was not available in public nor private areas, as it is announced on Booking.com.
Finally, I wouldn't recommend this B&B to anyone.
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- Also Known As:
- Rukazen Atacama/San Pedro De Atacama, Chile