We stayed for 4 nights with the 'bed and breakfast' package, ie did not have all meals and excursions included. There were some positive aspects to our stay - the room was very spacious and well-equipped (although lighting was poor), it had a great outdoor bathroom, the surroundings are beautiful, and we were given a late check-out which was helpful. However, unlike the 'all-inclusive' customers, we were not given any proper briefing about the hotel and nearby attractions, nor its services. Hotel staff were generally disinterested and, on occasion, rude - which really marred our stay (although the restaurant staff were very pleasant). We can mention some other criticisms, although overall our real gripe is at the disinterest / rudeness of staff and the lack of any assistance or information about the local sights and hotel facilities. For a hotel of this quality and price, the breakfast was somewhat limited, and the meals were a bit hit-and-miss. Some meals were great (especially the desserts) others were very ordinary. We recommend that guests eat in the town, unless on the all-inclusive package, as there are some great restaurants there, with better food at lower prices. The hotel bikes were run down. The wifi only permitted email to work, no surfing at all, nor skype. Phone reception was patchy, although this might be expected given the remote location of the hotel. Its about a 3 km walk to the town, and sometimes difficult to catch taxis. We chose not to do the all-inclusive package because it seemed to us that some of the tour operators in town offered better options eg more sights within one tour (and we were very pleased with that particular decision). Perhaps our experience would have been more positive at this hotel if we'd taken the all-inclusive option, but we would not recommend this hotel to anyone only doing the bed-and-breakfast option.
- Official Description (provided by the hotel):
- Alto Atacama is located in the fertile Catarpe valley, just 3 kilometers away from the San Pedro plaza. Our total area is 3.5 hectares, with a park area of 2 hectares. The Hotel has 42 spacious rooms and state of the art facilities including an award-winning spa, business center, hot tub, wooden decks with 6 swimming pools and we offer more than 25 excursions to get a closer look at the Atacama. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TravelClick, Despegar.com, TripOnline SA, Booking.com and Tingo so you can book your Alto Atacama Desert Lodge & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Alto Atacama Hotel
- Alto Atacama Desert Lodge & Spa San Pedro De Atacama, Chile