We stayed in this hotel in December 2007 for one night. But what a night it was! Battambang is off the normal tourist track. We drove, with our guide and driver, from Phnom Penh to Battambang, a four hour drive through nice countryside and numerous villages. The hotel is quite new, with a nice reception area. Our room was quite large and clean. We then went on an excursion to a beautiful temple Wat Banan, located on a mountain side. We returned to the city and walked around the area to look at the French period architecture as described in Lonely Planet. Well, the buildings are not quite “best preserved in the country”. We saw nicer period building in Phnom Penh and Siem Reap. We walked back to the hotel, located near the new iron bridge, quite a walk from downtown. However the river front is nice and there is a park along the way. Once back to our room, we realised there was no hot water. We called reception, which sent up a young man to check it out. After playing with the taps he confirmed there was no hot water, left and that was the last we heard of him. After dinner we called reception again. This time they sent up four people. Checked things out, confirmed no hot water and they left. Waited a few more minutes, went to reception. The manager came to the room checked things out and said that the problem was with the heater outside the building. He promised hot water in fifteen minutes. We went to dinner, returned and still no hot water. The manager said that we needed to change rooms. Which we did. The new room had hot water, but also a huge water leak in the ceiling of the bathroom. Another trip to reception brought four or five people. Another change of room was needed – this time to a large, deluxe room near reception. Unfortunately, the receptionist had the television blaring loudly, keeping us awake. At 5 a.m. on goes the music. Since we needed to have breakfast at 6 a.m., we simply got up then. To their credit the staff did make us a hot breakfast at 6 a.m., well outside the normal breakfast hours.
The hotel advertises the only elevator in any hotel. It might be so – but it was not working when we were there!
We would recommend you avoid this hotel. For a new building, it certainly is not up to standards. Look around Battambang for other alternatives – we did see some other hotels near the river that looked O.K.
We took the “speed boat” to Siem Reap. Well, there is no such thing as a speed boat anymore. Apparently they were stopped a few years ago due to the problems their wakes were causing with erosion of the shore, disturbance of the fish and shrimp farms and upsetting the villagers along the way. Now the boat consists of a local taxi service, with bench seats. This trip now routinely takes 8 hours, with stop and go all the way. We were told that the slow pace was due to low water. While perhaps part of the problem, it was the constant stopping to pick people or freight up or dropping of supplies and people. The scenery along the way is quite beautiful. The villages are interesting. We even stopped in the largest floating village in Tonle Sap Lake. But 8 hours on a hard bench is brutal. The only food and water was what we brought along. The bathroom facilities are best not discussed. The boat was packed, mainly with tourists. Local people got off and on at numerous stops. This trip is very interesting. We wish though we had been told of the length and difficulty before we left so that we would have been better prepared. Landing in Siem Reap was a nightmare- touts of all kinds jumping on board to take your luggage or drive you into town. There is not even a dock – we had to climb up the clay shore to reach our driver. Let’s end by saying it was an experience in Cambodia.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.