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“Great hotel for rest with children” 5 of 5 stars
Review of Sol Nessebar Bay

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Sol Nessebar Bay
4.0 of 5 Resort (All-Inclusive)   |   7 Nessebar Blvd., Nessebar 08230, Bulgaria   |  
Hotel amenities
Ranked #6 of 34 hotels in Nessebar
Ryazan, Russia
1 review
1 helpful vote 1 helpful vote
“Great hotel for rest with children”
5 of 5 stars Reviewed August 6, 2013

We had a nice stay in this hotel. If you want a good rest for yourself and lots of fun for your children - this place is for you. One minus is food. Lots of fried and unhealthy for children meals. For adults it is great, but for kids - it was difficult to find something they like every dinner.

Room Tip: The best room is a family suite sea view: two big rooms, large windows and own balcony!!
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality manager at Sol Nessebar Bay, responded to this review, August 17, 2013
Dear Olga G,
I am Janina Ninova, the Quality Manager at Sol Nessebar Resort.
I would like to thank you for your time spent for writing your impressions from Sol Nessebar Bay. We are glad that you enjoyed your stay with us.
We have quite a variety of food, consisting of different kind of meat – chicken, pork, beef, fish, lamb and rabbit. The aim of the show cooking procedure is actually to provide the guests with fresh meals, which is impossible without some oil... At the same time we have fresh salads, prepared from eco-products, fruits, nuts, dried fruits, different kind of cereals etc.
For next season the chef of Sol Nessebar Bay is planning to enlarge our diet buffet - we are aware that more and more holiday makers are expecting it. Should you require any additional information accordingly, do not hesitate to contact me personally.
We are looking forward to welcoming you again at Sol Nessebar Bay.

Kind regards,
Janina Ninova
Quality Manager, Sol Nessebar Resort
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118 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Batley, United Kingdom
2 reviews
3 of 5 stars Reviewed August 3, 2013

Firstly if you are from the UK don't expect foreign 4* hotels to live up to UK 4* it doesn't happen not in Bulgaria or other European countries.

The hotel was very clean and looks good, the location to the beach excellent.

The room was ok but as I said earlier not up to UK standards fairly basic i.e. no tea making facilities, no ironing facilities. The maids came every day however whilst they cleaned the bathroom and changed the towels didn't make the beds or move dirty glasses every time.
However the views from this room (515) were excellent.

I have read many reports that the food was excellent I don't know where they are coming from it was a big disappointment to what we got the food was repetitive most meats were processed and often the chicken & pork was undercooked this wasn't just our experience but also that of other British guests staying at this hotel as a result we ate out on 4 occasions.

Whilst it is advertised as a resort i.e. 3 hotels Bay, Mare & Palace what it doesn't state is that if you are at the Palace hotel pool you cant get a drink there other than on an evening you have to go back to your hotel in addition the bars are stocked differently i.e. the Bay 4* has Whisky but the 5* Palace doesn't how strange.

We went out a few nights and got back just turning 11pm to find all facilities had ceased whilst I appreciate that it advertises all inclusive finishes at 11pm I would expect you could get a tea/coffee from the vending machines however these were also turned off.

Entertainment - the animation team were excellent, polite, professional and hard workers they put on shows most nights of the week however the only criticism of them that I have was that if you stay for 2 weeks then you see the same shows in week 2 they need to have a 14 day array of shows/entertainment.

The pool side bar was open from 10-6 and played music however their choice left a lot to be desired as a family hotel as certain music had strong swearing in it

Overall a good hotel that with a little bit of thought and effort could be a very good hotel if I were to go back it would be on a room only basis.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Janina_SNP, Quality Manager at Sol Nessebar Bay, responded to this review, August 26, 2013
Dear Nigel C,
My name is Janina Ninova, I am the Quality Manager at Sol Nessebar Resort. I would like to thank you for sharing your valuable feedback about our hotel. We are glad that in general your holiday experience with us is ok. We have discussed all details you shared during our quality meeting.
We have guests from all over the world and our kitchen staff and chefs are doing their best to satisfy the different expectations of the guests and to assure variety of meals from the international and the local cuisine.
It is a good think you mentioned our rule about taking advantage of bars and restaurants in the sister hotels Palace and Mare. The rule is that guests from one hotel can not use service of bars and restaurants in the other two. (One big exception: during our animation activities every guests of the resort is welcome at the nearest bar where activities happen).
Thank you once again for sharing your comments and we would be glad to welcome you again at Sol Nessebar Bay and to provide you a better holiday and unforgettable memories!
Kind regards, Janina Ninova, Quality Manager, Sol Nessebar Resort
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Tønsberg
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

Lots to do with activities, everyone is helpfull, the english could be better though.....
The food was good, some was eveyday but they changed most of it.

The only downsize is Bourgas airport. So tiny and almost every airplanes was delayed

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Bay, responded to this review, August 11, 2013
Dear Bakerboy81,
My name is Janina Ninova, I am the Quality manager of Sol Nessebar Resort.
Firstly I would like to thank you for spending time to write your feedback for our hotel.
We are glad that our staff, food and activities satisfied your expectations! We are doing our best to fulfill the expectations of our guests for one unforgettable holiday in Sol Nessebar Bay.
We are looking forward to your next visit!
Kind regards,
Janina, Ninova
Quality Manager Sol Nessebar Resort.
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BELFAST
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 26, 2013 via mobile

Excellent hotel lots of choice of food and drinks all staff lovely especially the pool bar staff. Entertainment was great 7 year old totally loved it. The beach was close by and the slides for kids at the mare hotel where great

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Bay, responded to this review, July 28, 2013
Dear FAB4NYC,
My name is Janina Ninova, the Quality Manager at Sol Nessebar Resort. First I would like to thank you for spending time on sharing your holiday experience gathered at Sol Nessebar Bay.
We are glad that our facilities, food, beverages, our kids animation and our staff fulfilled your expectations!
It will be a pleasure for us to welcome you and your family in Sol Nessebar Bay again!
Best wishes,
Janina Ninova
Quality Manager, Sol Nessebar Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleethorpes, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2013

Just got back from a weeks holiday at nessebar bay. There was 5 of us in our party (3 adults and 2 children). We have had a fantastic week and I must say its been the best family holiday I have been on. There was lots to do for the children.
I would recommend this for families but if you are a young couple looking for night life then this is not the hotel for you as everything finishes at 11pm. (Sunny beach is lively)
The animation team were fantastic and never tired of the kids ( and adults) throwing them in the pool. No matter what they were faced with they always did it with a smile.
All the staff at this hotel were lovely. Very friendly and all spoke good English.
The food was nice and even for the pickiest of eaters like myself, there is always something there. The food was the nicest of any of the all inc resorts i have stayed at. But meal times can be a bit chaotic as some people don't know how to que and were just reaching over my children's heads and pushing in
The room was nice and cleaned and cleaned daily by a vy friendly maid. The only down size was that the beds are very hard so didn't sleep too well but some people like firm beds.
All in all a great holiday and would definitely return again.
Thanks to all the staff for making our holiday soo great. :)

Room Tip: Ask for a pool/sea view. The higher you are the better your view.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Bay, responded to this review, July 16, 2013
Dear Miranda D,
My name is Janina Ninova. I am the Quality Manager of Sol Nessebar Resort. I would like to thank you for your lovely words about our hotel. We appreciate every feedback, but such a positive comment like yours just made our day! We are glad that Sol Nessebar Bay completely fulfilled your expectations!
On behalf of the whole staff of Sol Nessebar Bay thank you once again! We would be pleased to welcome you and your family another time/-s .
Kind regards,
Janina Ninova, Quality Manager, Sol Nessebar Resort
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Krakow, Poland
1 review
4 of 5 stars Reviewed July 11, 2013

Very good hotel with excellent (efficient and polite) staff, great food (taste and selection), good choice of entertainment and activities.
Quiet location, good for families with small children. A bit further from a town centre, though.
Well recommended.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Tui.pl

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Bay, responded to this review, July 13, 2013
Dear Miro P,
I am Janina Ninova, the Quality Manager of Sol Nessebar Resort. I would like to thank you for your valuable feedback about our hotel and staff. We are glad that you fully enjoyed your stay. It will be our pleasure to welcome you in Sol Nessebar Bay very soon again!
Kind regards, Janina Ninova, Quality Manager, Sol Nessebar Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2013

We have just got back from a weeks stay in the Bay, and thoroughly enjoyed it! Did not know which part of the hotel we were staying in until we arrived. The hotel group is a horse shoe shape with the Palace in the middle and the Bay & the Mare a mirror image of each other on either side. We were greeted by a really nice receptionist at midnight and offered a full cold buffet with a choice of drinks in the restaurant. Which was a really nice extra touch (although a bit strange eating ham and cheese at one in the morning with several other new comers) Our room was fantastic a doublr room with triple aspect doors into the balcony overlooking our pool the palace and out to sea. (and at no extra cost) The restaurant was a mix of cold and hot buffet with lovely cakes and a choice of self serve drinks which was nice. The pool bar served pizza, chips , sandwiches and biscuits all day and the bar staff were really nice and helpful. The hotel was fairly quiet as their season doesn't really kick off until June 1st, it was great for us as it was half term and there were quite alot of english families for our kids to make friends with and have a great deal of fun, we all got on really well which was a nice. You could use any of the pools including the childrens fun pool where the kids club was situated in front of the Mare and we had not rouble getting a group of sunbeds at anytime of the day. The children loved the kids club the staff were great and spoke several languages very well and included some of the kids in their show in the evening when the did songs from Disney Princesses which they all loved. Walked along the beach in both directionsfor several miles (if you go towards Nessebar you have to walk along the road and get back on the beach again) Staff were very nice and helpful and we found they spoke enough english to serve whatever we needed and always did it with a smile. I agree you certainly get back what you give out. We had a fabulous time and would certainly go again and possibly before the 1st of June because it was really great for us with the hotel not being full!

Room Tip: They all seemed really nice.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Bay, responded to this review, July 13, 2013
Dear Kathryn F,

Thank you very much for your great review! We are glad to hear that the hotel, the staff and all the facilities fulfilled your expectations! We would assure you that we will keep working hard in this direction.
Once again, our most sincere thank you, we are waiting to welcome you again in Sol Nessebar Bay!
Best wishes,
Janina Ninova, Quality Manager Sol Nessebar Resort
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Additional Information about Sol Nessebar Bay

Address: 7 Nessebar Blvd., Nessebar 08230, Bulgaria
Location: Bulgaria > Burgas Province > Nessebar
Amenities:
Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Nessebar
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Nessebar Bay 4*
Official Description (provided by the hotel):
New Management for Sol Nessebar Resort by Sol Hotels as per 2008. Kids pool area and castle refurbished for safety and quality reasons. New and extended food offers and resort entertainment & sports follow Sol Hotels quality standards. Gardens and Park upgraded. Resort Manager for Sol Nessebar Bay, - Palace, - Mare is Mr. Lubo Lipchev. ... more   less 
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Also Known As:
Sol Nessebar Bay Hotel Nessebar
Sol Melia Nessebar
Sol Hotel Nessebar

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