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“nice place of relax” 4 of 5 stars
Review of Lighthouse Golf & Spa Resort

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Lighthouse Golf & Spa Resort
5.0 of 5 Resort   |   5 km after Balchik on E87 road, Balchik 9000, Bulgaria   |  
Hotel amenities
Ranked #4 of 18 Hotels in Balchik
Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“nice place of relax”
4 of 5 stars Reviewed June 4, 2013

Location is very good, near Balchik and the view is spectacular. Stuff is very friendly, and I was impress of English they spoken; rare thing in Bulgaria. The place were the complex is located is very large (few square miles) and you can enjoy every meter of freedom. The golf terrain is very good for the lovers of this sport; one of the best in my opinion. Food was variate, services very good. One minus .. point is the distance of the seaside shore.. about 4 kilometers; this fact is compensated with a very large pool in front of the main hotel. Overall is a very good place for a business meeting and a team building

Room Tip: Sea view rooms at top floors is best choice if you want a success vacation.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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140 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Split-Dalmatia County, Croatia
Top Contributor
250 reviews 250 reviews
94 hotel reviews
Reviews in 80 cities Reviews in 80 cities
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed June 2, 2013

Went there for a weeding
The hotel is located in an amazing place it's beautiful
The rooms are large, get disappointed with the bathroom not very nicely equipped for a 5stars hotel
If i can give you advice ask for room with sea view otherwise you will enjoy the noise of the technical building not very nice
Breakfast is nice with large choice
The staff is eager to help but you can feel they are missing the 5stars touch
As an example 1 young man escorted us to a room but didn't give a hand to carry suitcases or bags!!!

Room Tip: Sea view is a must
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bucharest
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 7, 2013

We rented a 3 Bedroom villa in the resort for 3 nights and it was what we needed: quiet, clean,good beds, big dining area, well equiped. So, all I can say is: it's good to know such places exist so close! We will definitely try to come back.

  • Liked — the place itself
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Service
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Jurmala, Latvia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 1, 2013

We have stayed in the villa in July 2013. The resort, together with 2 other golf courses (Black Sea Rama and Thracian Cliffs) makes very enjoyable experience for golf lovers. 3 courses are different and I would recommend to play in the following order - Lighthouse, Black Sea and Thracian Cliffs, with the last one being especially difficult but breathtaking course. Courses are generally quite, so you can find tee times easily.
Resort service is 4+, not 5 stars. From time to time you will encounter strange decisions or not so polite staff, however, if you insist, things will be done your way (as in Russia), which is not always my way of having relaxed holidays. For example, the first villa that we were shown was not in the best shape, with spider nets being visible and no water in the poll by the villa - when we requested another villa, it was given in 30 minutes and turned out to be very nice. Breakfast buffet was very good, also dinner buffet is good.
As regards the Lighthouse resort, if you stay in villa and prefer to cook sometimes, you need to have a car (take it in the airport). Then you can visit Balchik, which is some 10 km away and buy all necessary fruits, vegetables and other things. Apart from that there is not much to see around.
The hotel has a big swimming pool, but did not have beach access in July - its own beach was closed (due to road damage) and the beach that they have offered to visit was a joke - with big stones and no proper entry to the sea. In Thracian Cliffs you have very good access to the beach (as far as you can see from the golf course), but dining options there are very limited and a bit more expensive (as confirmed by our friends who stayed there).
Climate is very good also in July - it was rarely above +30 and with sea breeze the weather is very enjoyable.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bucharest, Romania
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 11, 2013

I stayed with my adult children for one night at the Lighthouse Golf & Spa Resort in Balchik in August 2012. This hotel was recommended to me by a friend who had stayed there a few months earlier. The hotel is fairly new. The rooms are spacious, well furnished and offer a nice view over the pool and the Black Sea. We had an excellent dinner at the poolside restaurant.

So far for the good points. Now the bad ones.

As soon as we arrived we went to the pool. We were told by the reception that the staff there would provide us with towels. There was however nobody to be found at the poolside. We asked the staff at the poolbar but they didn't know about this. Finally we found the guy in the fitness room adjacent to the pool where he was apparently having a nap !!

The other disappointment was the transport to and from the beach, and the beach itself. The hotel is located on top of a cliff and provides complementary transport to the beach. The beach is a big disappointment. It is not a private beach and if you don't have very thick rubber shoes you cannot go into the water because of the very rocky underground. You cannot even swim in it. So we could only have a suntan on a very narrow stretch of beach. When we left the beach to get the transport back to the hotel (we arrived at the rendez-vous point 5 minutes before the scheduled time) there was no bus to be seen. We waited for 10 minutes but still no bus. I finally called the reception of the hotel. They told us that the bus had waited but that we had been late at the rendez-vous. This was totally untrue. I insisted that we needed the bus back to the hotel. They finally send us one but we lost 1 hour. Due to that my daughter missed her appointment at the hotel's spa ! When I complained about this to the receptionist he told me that he was aware of the situation but that he couldn't do anything about it because this transport was not under his control. There was no manager available for a complaint.

So, some good experience and some bad (which you should not have in a hotel of this class and price).

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Innsbruck, Austria
Top Contributor
126 reviews 126 reviews
43 hotel reviews
Reviews in 60 cities Reviews in 60 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 10, 2013 via mobile

We stayed at the Lighthouse for 2 weeks. The room itself was not huge but very comfortable beds nice bathroom and a stunning view to the sea. I personally think the best place but just for golfer. 3 golf courses within 10 KM ( Lighthouse ok, but nothing special, Black Sea Rama very nice course like Tuscany and Thracian Cliffs my favorite the best I played all over the world). The best no crowded. We played alone at any time. I've never seen before. However the hotel should improve a lot. I personally think the staff is no skilled and is lazy. However the staff was not unfriendly even attentive sometimes but not used to working hard. The food overall was nothing special. The dinner was boring and very strange sometimes. We went to another places although we have had half board.
The breakfast was ok, but not a 5 stars standard.

Still we are ready to come back. Of course for golf and hope to see a lot of improvements.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bucharest, Romania
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 3, 2012

We were on a business trip with a whole group staying in the resort. The first impression was not bad at all. I looked clean, friendly reception desk personnel an a great room in terms of both space and endowments. The building in terms of architecture is not necessarily top design but the rooms look really nice with very spacious bathrooms. You can find from bathrobe to hair dryer to minibar at 5 stars standards. Wi-fi was ok...ish. But then you start to see details, first of all staff attitude and behavior: 3 staff members had, in my opinion, inappropriate behavior from negative comments about other group of guests, to "don't tell me you want a complete redesign of the conference room" remarks, ending up with jokes that were too informal for the context.
The food was good but not five stars chef touch with it. (salads were great though, which in Bulgaria is a national gift!). The Spa was nice with some interesting facilities (shower with tropical birds sound for instance).
I do not play golf, but apparently, the course is in good shape and it also allows guest to link with other 2 "18 holes" courses nearby. It looks like a good value for money from this perspective.
And still, I have rated this hotel with average. I think it is also because it gives you the feeling is not quite there, yet and it was done in a hurry, and not quite finished. If they had advertised as a 4 stars, I would have probably rated it as "very good".

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandra T, Director of Sales at Lighthouse Golf & Spa Resort, responded to this review, October 4, 2012
Dear Sir,

Thank you very much for the constructive feedback. Your opinion is very important for us and I assure you that your comments will be taken into consideration. We are pleased that you enjoyed the rooms, the facilities and the spa center and I apologize if our service staff failed to communicate with you on the professional level you have expected. Please be assured that appropriate measures will be taken to solve this issue.

It will be a pleasure for us to welcome you back at Lighthouse Golf & Spa Resort and ensure you with the wonderful stay you are looking for.

Yours sincerely,

Alexandra Tchoukleva
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lighthouse Golf & Spa Resort

Address: 5 km after Balchik on E87 road, Balchik 9000, Bulgaria
Location: Bulgaria > Dobrich Province > Balchik
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 18 Hotels in Balchik
Price Range (Based on Average Rates): $
Hotel Class:5 star — Lighthouse Golf & Spa Resort 5*
Number of rooms: 180
Official Description (provided by the hotel):
Lighthouse Golf & Spa Resort is new resort which aims to be comparable with the very best that Europe has to offer. It is a strong ambition, upheld by the magnitude of investment and the qualities of the team assembled, to deliver one of Europe’s premier resort destinations. Situated at the heart of Cape Kaliakra on the top of towering cliffs overlooking the clear deep Black Sea, Lighthouse Golf & Spa Resort is the perfect place for the unique and tailor made vacation you deserve, offering wide range of facilities and activities such as 18-hole signature golf course, golf academy, state of the art Spa & Wellness Center, exclusive beach with beach bar, variety of bars and restaurants, and beautiful surroundings.Both contemporary and elegant, the resort is a haven for supporters of luxury and comfort, offering means to navigate away from the stresses of everyday life.The Lighthouse Golf & Spa Resort features the luxurious 5 stars Lighthouse Hotel with sweeping views over the Black Sea, the golf course and natural landscapes. The hotel offers deluxe double, single rooms and club suites, two haute cuisine restaurants, indoors and outdoors swimming pools, specialized Whiskey & Cigar Lounge fitness and beauty studios. In addition, on site there is also a choice of luxurious private villas and apartments.You can enjoy a round of golf on our 18-hole signature golf course right next to the hotel, designed by world famous Ryder Cup ex-captain Ian Woosnam, including Golf Academy and Clubhouse. Challenging, yet generous, the Lighthouse Golf Course offers beginners as well as the experienced player a chance to test their golf skills and at the same time please their senses. This prestigious golf ground is of the type “links”. The long-established design combined with the naturally beautiful landscape is the signature feature of one of Europe’s premiere sport, leisure and holiday resorts.If you seek relaxation and retreat from every day stress Lighthouse Spa & Wellness Centre is the place for you, located in the Lighthouse Hotel and stretching on an area of over 3000 square meters. The Lighthouse Spa and Wellness Centre is a special place. A peaceful haven created to offer a calming getaway from everyday stress. Inside cares and anxiety slip away and a sense of peacefulness descends. It boast with hydro pools, 7 specious treatment rooms, Steam bath, Hammam, Laconium, Infra-Red Sauna, Finnish Sauna, Cooling showers with Ice, Jacuzzi, Tepidarium, Caldarium, Fitness Studio, and Relaxation Room.Easily accessible- just 35 min from Varna International Airport, Lighthouse Golf & Spa Resort invites you to experience one memorable vacation defined by diversity. ... more   less 
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Also Known As:
Lighthouse Golf And Spa Resort
Lighthouse Golf Hotel Balchik

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