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“Excellent for business trip to Sao Paulo” 5 of 5 stars
Review of Etoile George V Itaim

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Etoile George V Itaim
3.5 of 5 Hotel   |   Rua Pedroso Alvarenga no 610, Sao Paulo, State of Sao Paulo 04531-001, Brazil   |  
Hotel amenities
Ranked #40 of 306 Hotels in Sao Paulo
New York City, New York
Top Contributor
100 reviews 100 reviews
75 hotel reviews
Reviews in 71 cities Reviews in 71 cities
126 helpful votes 126 helpful votes
“Excellent for business trip to Sao Paulo”
5 of 5 stars Reviewed August 6, 2012

I stayed at this excellent hotel for over a month while in Sao Paulo on business.

The room I stayed in was quite large and very well-equipped. It had a small kitchenette with fridge, stove, and breakfast bar, and a sitting room. Through a separate door were the restroom, bedroom, and walk-in closet.

The bedroom was very nice, with good linens and a comfortable king-size bed. The sitting room had a pull-out sofa so the room could sleep more than just a couple. The décor was very nice.

Maid service was regular and thorough.

The breakfast downstairs is included in the price and was very varied. There were many cold items on the buffet and one can also order eggs, hot sandwiches, etc. from the kitchen.

The fitness center is excellent, airy and with a good set of weights and life fitness treadmills. There is a small pool you can take a dip in on the roof.

Staff is very attentive and helpful. They will get you anything you need and direct you around the neighborhood.

EXTREMELY well located if you are doing business in Faria Lima, walk to the office!

Highly recommended.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castwork, Proprietário at Etoile George V Itaim, responded to this review, June 19, 2013
Google Translation
Prezado,

O Etoile Hotels agradece seu comentário.

É com muita satisfação que recebemos sua avaliação positiva sobre os nossos serviços.

Ficamos honrados pelo reconhecimento e compartilhamento de nossos serviços com os demais hóspedes. Nossa prioridade é buscar a excelência em atendimento e servir com presteza e qualidade.

Agradecemos sua visita e esperamos ter o privilégio de, em breve, recebê-lo novamente.

Atenciosamente

Equipe Etoile Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
    21
    10
    2
    0
    5
See reviews for
8
3
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Sao Paulo, SP
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 17, 2012

Don´t stay here. Staff stole money from our room. Management is covering all.
Worst hotel experience of our life.

Stayed August 2011, traveled with family
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castwork, Proprietário at Etoile George V Itaim, responded to this review, June 19, 2013
Google Translation
Prezado Senhor Axel,

Nossa prioridade é buscar a excelência em atendimento e servir com presteza e qualidade.

A equipe Etoile Hotels é composta por profissionais dispostos a ajudar no que for preciso.

Atenciosamente

Equipe Etoile Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 9, 2012

George V is in a fantastic location, about a 15 minute walk from Ibirapuera Park and very close to Faria Lima. There are great bars, restaurants, cafes, supermarkets and a good cinema all within a couple of blocks of the hotel.

The hotel itself feels quite intimate. It's small and personal. The rooms are large and have a separate living room/kitchen as well as a good sized bedroom. They're clean and well maintained.

In addition, there is a small, adequate gym and a tiny pool (on the roof, so at least you can look at the stars).

Breakfast is simple, a continental buffet, but can be taken in a cute courtyard which is a nice touch. I didn't eat at all in the restaurant at night - why would you given the location?

The staff are friendly and helpful, and my stay overall was pleasant. The only two bugbears I have are about the wifi (despite the in room router, the coverage was patchy and unreliable - very irritating when on a business trip) and the hotel is fairly expensive (but then again so is most of SP).

Room Tip: My room was facing the road but still quiet enough.
See more room tips
  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castwork, Proprietário at Etoile George V Itaim, responded to this review, June 19, 2013
Google Translation
Prezada Senhora Clarabelle,

O Etoile Hotels agradece o seu comentário.

Estamos honrados pela avaliação de nossos serviços serem reconhecidos e compartilhados, de forma positiva, com os demais hóspedes.

Nossa prioridade é buscar a excelência em atendimento e servir com presteza e qualidade.

Em relação à internet Wi-Fi, informamos que a situação já foi solucionada.

Agradecemos sua visita e esperamos ter o privilégio de, em breve, recebê-la novamente.

Atenciosamente

Equipe Etoile Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 17, 2012

Triple A level residence service.
Been there on several occasions between 2007 and 2008.
Very nice apartment, with an American kitchen at the entrance (with all the equipment to cook and to organize a dinner) and a large living room, very well equipped (LCD TV, DVD player, stereo, etc.). Wooden floor in the kitchen and living room. Large bedroom with a closet (and moquette), with an XXL bed. Very nice bathroom.
Gentle and preparared personnel: I speak also Portuguese but it was nice to have an attendant at the reception speaking Italian.
The breakfast is fair, even if considering the level of hotel one could expect more.
On the roof there ios the gym clkub, which is fairly equipped, and a "swimming pool without swimming" (just to rest in the water), which should be kept cleaner.
(For the two reasons above, considering the level of price, I give a mark of "very good" instead of "excellent").
Reccomanded.

  • Stayed February 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 6, 2011

Sao Paulo is the economic hub of Rio and so this area has a large number of hotels catering towards business people. It is about a 20 minute walk from Iguatemi Sao Paulo shopping centre. If your in Sao Paulo for business do a google maps search and see if the hotel is close enough to your office as Sao Paulo has a number of hotels. Its in a wealthy part of Sao Paulo and its quite safe to walk the streets in the evenings. There are numerous bars and restaurants within 5 to 10 minutes walking distance of the hotel.

As far as I know all suites have a kitchen, stove, microwave, fridge, separate living room, tub and shower. The rooms are clean, spacious and appear to have been recently renovated. Their is a pool and gym in the hotel. Staff are friendly and courteous.

The one thing that the rooms don't seem to have is an iron and ironing board, which is ironic since most of their guests are business people. Either bring one or request one before you go.

The hotel does offer a free continental breakfast and the restaurant is half decent for the nights you don't want to leave the hotel.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castwork, Proprietário at Etoile George V Itaim, responded to this review, June 19, 2013
Google Translation
Prezado Senhor Jon,

O Etoile Hotels agradece seu comentário.

É com muita satisfação que recebemos sua avaliação positiva sobre os nossos serviços.

Nossa equipe estará sempre à disposição para qualquer solicitação.

Agradecemos sua visita e esperamos ter o privilégio de, em breve, recebê-lo novamente.

Atenciosamente

Equipe Etoile Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed October 17, 2010

I travel Frequently to São Paulo and I use to stay in this Hotel almost every month for the past 18 months or so. I grew to consider the hotel a "second home", since the rooms are very pleasant and most of the hotel staff are very friendly. Until the day I contracted a bad case of food poisoning from the Hotel's restaurant.

Despite being an extremely loyal customer to this Hotel, the management treated me like an indigent when I fell ill on their cause. The assistant manager on duty was of Zero help when I was ill in bed with an acute case of blood poisoning from a bad fare at their restaurant the night before. They offered zero assistance and were only worried about not taking any "responsibility". My wife rushed me to nearby Albert Einstein Hospital where I was treated with excellent care (thank heavens for my good international health insurance cover) and diagnosed with a severe blood infection caused by bad food. Even after 2 extensive letters to the Hotel's Managing Director, I never even got the decency of a reply.

I travel around the world and in all my travels I have never received such despicable treatment in an emergency situation as I went through. I would recommend anyone that praises their health and well-being to seriously avoid this hotel as long as it keeps its indecent current management.

Stayed September 2010, traveled on business
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castwork, Proprietário at Etoile George V Itaim, responded to this review, June 19, 2013
Google Translation
Prezado,

É de extrema importância para Etoile Hotels, a identificação nos comentários. Desta forma podemos verificar sua hospedagem e esclarecer qualquer questão evidente.

Nossa prioridade é buscar sempre a excelência em atendimento e servir com presteza e qualidade.

A equipe Etoile Hotels estará sempre à disposição para qualquer solicitação.

Atenciosamente

Equipe Etoile Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 7, 2010

Had a terrible experience with this hotel and have found out they have a pattern of deceiving customers in the reservation process since they split away from the other George V in Alto Pinheiros (which is a wonderful hotel by the way) in a way that leads to multiple charges...don't trust them!!

  • Stayed June 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Etoile George V Itaim

Address: Rua Pedroso Alvarenga no 610, Sao Paulo, State of Sao Paulo 04531-001, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #40 of 306 Hotels in Sao Paulo
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Etoile George V Itaim 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Muito conforto, elegancia e privacidade, oferecendo um estilo unico de hospedagem entre outros diferenciais, aguardam os hospedes no Etoile George V Itaim. Localizado no coracao do Itaim Bibi, o hotel possui facil acesso ao melhor que Sao Paulo oferece em lazer, cultura e gastronomia. Para transformar sua estada conosco em um momento unico e agradavel, colocamos a sua disposicao: Welcome drink, Recepcao bilingue, Servico de Concierge, Servico de manobristas, Servico de mordomia, Servico de abertura de cama, Room service 24 horas. Os apartamentos possuem cozinha completa, linhas telefonicas, banheira de hidromassagem, amenities especiais, ar condicionado, closet, camas king size, circuito interno de TV, cofre eletronico, TV a cabo, internet banda larga e Wi-fi. Oferecemos tambem Business center, Piscina aquecida, Fitness center e Saunas. ... more   less 
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Also Known As:
Etoile George V Itaim Sao Paulo, Brazil

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