I stayed here with my nephew for a week from 2nd to 9th Sept 2013. There are many aspects of our stay that made me title my review as I did. People at the hotel are extremely friendly and willing to serve you. They know you by face and greet you each time you make a eye contact. Then, when you ask them for information or guidance, the staff just do not throw a map or a literature at you. They talk to you, understand your need and then will a variety of tips and suggestion. Sylvia at the front desk was very special. She guided us with great patience on our shopping needs. She even offered to accompany if it was in her off duty time. truly unbelievable. She also guided us on various eating options that we could easily get to. Then, when we got back, she had the time and the interest to find out how things went . It was sad that she was not on duty the night we left and I could not thank her one last time. However, as a token gesture of thanks, me and my nephew left a few traditional bangles for her. Hopefully, these small things would tell her how much we calued her help. Similarly, other hotel staff too would come out of their desk and coordinate with the drivers to explain our needs in Portuguese . The staff at the breakfast table, the housekeeping etc all made you feel wanted. That is why you feel that you are staying with a family. At the same time the service and amenities re top notch. The hotel staff would always attend to your room when you are not in - be it for the evening service or the one in the morning. The breakfast too was though a repetitive buffet, but, was well stocked. The choice of fruits, yoghurt, meats, breads, juices etc was as good as any. The hotel had a taxi stand just outside the gate and this was a very big help as the hotel staff could explain things to the driver. I must say that a lot of hotel staff who came in contact with guests had a reasonable understanding of English. This is a big plus.
The hotel is also beautifully located if you wish to venture out for a meal after your business meeting. The hotel staff would guide you. . There are some very fine Italian restaurants at walking distance (4 minutes) . They have some amazing preperations and at a good value for money price. Please do bear in mind that Brazil is a very expensive destination. Even a basic meal for two people and a drink at a non - fancy restaurant may cost Brazilian Reals 150, but, you cannot do anything about that except for budgeting these in your budget for the Brazilian trip.
There is a very very good Brazilian restaurant at about 5 minutes away from the hotel. Walk right, cross two blocks. Onthe 3rd block, turn left towards the Pualista. 75 yrds away , it would be to your rght. Amazing food, but, be there sharp at 8O clock when they open as the place packs up quickly. Again, it was the hotel staff who guided us to this place. They are always willing. A great part of our good memories of Brazil are to do with our stay at this hotel. I will always recommend this hotel t all. Next year when I return, we will again stay here and look forward to re-connecting with the friends we made here. All the best !
- Also Known As:
- Mercure Sao Paulo Jardins Hotel
- Mercure Sao Paulo Jardins Hotel Sao Paulo
- Mercure Sao Paulo Jardins Brazil
- Official Description (provided by the hotel):
- The Mercure Sao Paulo Jardins hotel is located in the centre of the main commercial and tourist center of Sao Paulo, close to the major financial center of the town. This 20 storey-hotel is an excellent choice for both leisure and business trips. ... more less
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