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“Worst WIFI ever” 2 of 5 stars
Review of Holiday Inn Parque Anhembi

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Holiday Inn Parque Anhembi
4.0 of 5 Hotel   |   Rua Professor Milton Rodrigues 100 | Parque Anhembi, Sao Paulo, State of Sao Paulo 02009-040, Brazil   |  
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Ranked #66 of 306 Hotels in Sao Paulo
Sedro Woolley, Washington
Top Contributor
54 reviews 54 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
“Worst WIFI ever”
2 of 5 stars Reviewed September 13, 2013

If you are staying here for anything other than to get some sleep you are in for a rude awakening. The wifi at this hotel was the worst I have ever seen. I know cell service is bad in Sao Paulo but I even tried using the hard wire and it was worse. I would rather have dial up internet. The rooms are nothing to jump up and down about, make sure you get a room without twin size beds.

Room Tip: Make sure you pay the extra few dollars to get a room without twin beds and make sure the A/C works.
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  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Parque Anhembi, responded to this review, September 29, 2013
Dear Nate R,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations. Please accept our sincere apologies for any inconvenience it may have caused you. We take all comments into consideration and welcome any opportunity to improve. Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.


Sincerely,

Lera P
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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572 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Chennai, Tamil Nadu, India
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 5, 2013

Grand Hotel. 100mts from Express Highway. Far away from Metro Station but offer Free Shuttle to the Metro Station and the Big Norte Mall. Over 20Varieties of dishes for Buffet Breakfast with Crunchy Cheese Balls.

They have top Class Devassa Bar serving the best Devassa Beers. I really loved Devassa Beer.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, November 26, 2013
Dear 321Deepak,

Thanks for sharing your opinion about the Holiday Inn Parque Anhembi and our staff.
We are constantly looking for excellence in the quality of our services trying to keep our customers always satisfied.

We are happy to hear that you enjoyed your stay and hope to welcome you again in our hotel.

Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Hotel Holiday Inn Parque Anhembi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2013

I was two times in this recent week (August 19-21 & 22-24) and I had, as always, great service attention to my request. Caio Gimenez at the Front desk always helped me keeping my luggage temporarily at the hotel till I came back, with Scanning documents, inclusive with the Café da Manha (Courtesy) what a great time I had in that hotel all the time you need something in particular and it is solve properly and kindly, it is the best thanks to Caio Gimenez and all the personnel team at this Hotel, one of my preferred hotel of the IHG. I am a Platinum member & Royal Ambassador member with IHG and I enjoy the hotel of this Group.
Thanks.
Guillermo F Garcia
Toronto- Canada

Room Tip: High floors to get a nice view of Sao Paulo or in the back to Campo Marte.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, November 26, 2013
Dear Mr. Guillermo G,

Thank you so much to be part of the IHG Rewards Club. We were happy that Caio was able to meet your expectations, and recognizes you as Royal Ambassador.

Thank you very much for your wonderful comments. We are very pleased that you were happy with your stay.

We look forward to welcoming you back to Holiday Inn Parque Anhembi soon.

Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Hotel Holiday Inn Parque Anhembi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 8, 2013 via mobile

It is in the middle of nowhere and really have no reason to stay here unless you are going to expo centre Norte for a tradeshow. Really nothing to do in the area and not safe to be out and don't even think about taking the shuttle bus (free) to the nearby subway station to get to town because doesn't look very safe in the subway area .

  • Stayed August 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, August 9, 2013
Garitor1,

Thank you for taking your time to give us a feedback for your stay.

Our hotel is situated within walking distance of the Anhembi Convention Center in the up-and-coming Santana district of Sao Paulo. The hotel's property is near major expressways, providing quick access to the area's hotspots and must-see attractions.

We also have a 24h monitoring security cameras and our security staff inside and around the hotel area.

We hope to receive you again on your next visit to sao paulo.

Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Holiday Inn Parque Anhembi
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Plano, Texas
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 10, 2013

Arrived this morning, and although check-in took a long time (no wait, just the process!), the hotel is much cleaner and more modern than most Holiday Inns. Food is good and rooms are quite large and comfortable.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, July 11, 2013
Dear Michael K

Thank you very much for your wonderful comments. We are very pleased that you were happy with your stay.

We look forward to welcoming you back to Holiday Inn Parque Anhembi Hotel.


Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Hotel Holiday Inn Parque Anhembi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 5, 2013 via mobile

Had to make a quick stay for a few hours as protest delayed my flight for 12 hours.
Alot of rooms. Big halls. Elevator at 5 am didn't take me to the lobby and luckily found some worker to help me.
Thought rooms adequate and showers good.
Big reception area and looked to be good with a nice restaurant.
Maybe another time I will stay again with more time.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, July 11, 2013
Dear tayla13,

Thank you very much for your wonderful comments. We are very pleased that you were happy with your stay.

We look forward to welcoming you back to Holiday Inn Parque Anhembi Hotel.


Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Hotel Holiday Inn Parque Anhembi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shenyang, China
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 7, 2013

I was in town for a tradeshow in the adjacent convention center. We were essentially hostages. The room fees are exhorbitant, the breakfast cost/quality ratio is dreadful, 3 of the 5 elevators were out of service. Normal guests waited 15 minutes per ride, clever ones started using the freight elevators. I checked out after only one day and found other accommodations in town... the proximity to the convention center is not worth the awful prices, poor service, and general hostility. Go elsewhere if at all possible.

Room Tip: Don't stay here if you have a choice.
See more room tips
  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, June 11, 2013
Thank you for taking the time to submit your comments and review of your recent stay at Holiday Inn Parque Anhembi. We are sorry to hear of you dissatisfaction.

We will review with the staff to avoid similar situations in the future. We try our hardest to satisfy all of our guest requests and we feel sorry that we did not meet your satisfaction.
Once again thank you for sharing your thoughts with us and hope you will give us the opportunity to serve you again in the future.

Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Holiday Inn Parque Anhembi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Parque Anhembi

Address: Rua Professor Milton Rodrigues 100 | Parque Anhembi, Sao Paulo, State of Sao Paulo 02009-040, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Sao Paulo
#47 Business Hotel in Sao Paulo
#48 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Parque Anhembi 4*
Number of rooms: 780
Official Description (provided by the hotel):
The Holiday Inn Parque Anhembi Hotel is located just beside the Anhembi Convention and the Exhibition Center (the largest in Latin America). We are also close to São Paulo's main expressways, making easy the access to the entire Northern zone of the city. The Anhembi Convention and Exhibition Center are available for up to 18.000 people and the Holiday Inn Parque Anhembi Hotel is the closest hotel to the Convention Center. Just 4 minutes walking. Located across the street from one of the largest Brazil's Carnival Parade, the Sambodromo. Free shuttles to a Shopping Malls. Welcome to Sao Paulo and welcome to the Holiday Inn Parque Anhembi Hotel. Sejam Bem Vindos. ... more   less 
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Also Known As:
Holiday Inn Parque Anhembi Hotel Sao Paulo
Holiday Inn Sao Paulo
Sao Paulo Holiday Inn
Holiday Inn Parque Anhembi Sao Paulo, Brazil

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