We exchanged into this hotel through RCI (timeshare) in September 2007 for 7 days. From the moment we checked into the hotel we felt very well taken care of. We arrived early in the morning (7am) and the staff took our luggage into storage until our room was ready in the afternoon.
Our room was very clean, the beds were comfortable, everything was working well (including the toilet and the hot water). We had two twin beds, a mini refrigerator and a desk in the room. The view out our window was of the back alley, but we were out on the town most of the time anyways. The first few days they did not have an extra roll-away bed available, so we had to get another room for the third member of our party, that room was also in excellent condition. The last few days they were able to get a roll away for an extra charge, and even with this in the room, there was still space to move around.
The breakfast was excellent, very good variety. Like I said before, the staff was very courteous, professional and helpful. Most spoke some english or spanish. They helped us with directions to the metro and other areas of interest. They also helped us with taxi fares, as the taxi driver wanted to overcharge us for the trip back to the airport.
There is internet available for a fee, but the connection is slow. There is coffee available in the lobby 24/7.
The area (jardins) is very upscale, and we walked around extensively and always felt safe. there are very good restaurants around, but are bit expensive since this is a nicer area.
Overall, I would definitely stay here again.
