We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect Service and Location” 4 of 5 stars
Review of Tryp Iguatemi

Save Saved
You added Tryp Iguatemi to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Tryp Iguatemi
3.5 of 5 Hotel   |   Rua Iguatemi, 150 | Itaim, Sao Paulo, State of Sao Paulo 01451-010 , Brazil (Pinheiros)   |  
Hotel amenities
Ranked #54 of 300 hotels in Sao Paulo
Campinas, SP
Top Contributor
93 reviews 93 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
“Perfect Service and Location”
4 of 5 stars Reviewed December 23, 2012

Ideal for business or vacation trips to Sampa if you are focused in Jardins/Itaim regions.
Excellent service, good internet (included), nice rooms and a well served breakfast.
I had a meeting after breakfast and I asked for an "espresso"coffee. The machine was not OK and they apologized. Ten minutes later, while I was in a meeting, they arrived with two coffees!
Just one problem: my room in front of the street was noisy.

Room Tip: Ask for a back room, probably less noisy.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Iguatemi, responded to this review, December 24, 2012
Dear Mr. CaioVi,
First we would like to thank you for choosing Tryp Iguatemi for your stay in Sao Paulo.
We appreciate your kind comments that contribute to perfect our services. We hope to have the pleasure of welcoming you soon again at Tryp Iguatemi.
Best regards,
Natalie Diorio - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

208 people have reviewed this hotel

Traveler rating
    67
    100
    25
    13
    3
See reviews for
22
33
7
124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Campinas São Paulo- Brasil
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed December 20, 2012

Very good breakfast, good price but you have to ask for a discount!!!! Very noise but a very good location.Good size room,a lot of complimentary itens in the bathroom, old tv( no flat screen),king size bed,very confortable

Room Tip: Look for a room on the back of building
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Iguatemi, responded to this review, December 22, 2012
Dear Miss valeriachouzal,
First we would like to thank you for choosing Tryp Iguatemi as your choice of accommodation in Sao Paulo. Thank you for your kindness on leaving your comments on TripAdvisor . We are renovating our apartment and you can soon enjoy a new experience.
We hope to have the pleasure of welcoming you again at Tryp Iguatemi.
Best regards,
Natalie Diorio - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, Brazil
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 6, 2012

Very well located for meetings with banks and other firms clustered around Faria Lima and Juscelino Kubitshek. The hotel restaurant was fine for the few days I was there, with the typical Brazilian hotel breakfast, lunch and dinner options. Perfectly fine, good service, but nothing special. Overall, I would say the hotel is comparable to the Mercure, Blue Tree, etc. hotels in SP.

My one complaint was the internet. I had a very poor connection to my company's Citrix environment -- unworkable. I measured it on www.speedtest.com and it was less than 1MB in terms of download speed (versus my 7-8MB speed at home or 12+MB at a law firm I visited while I was there).

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Iguatemi, responded to this review, December 17, 2012
First we would like to thank you for choosing Tryp Iguatemi as your choice of accommodation in Sao Paulo. Thank you for your kindness on leaving your comments on TripAdvisor, which contributes to perfect our services because we value greatly the quality of our services and our mission, is to make your stay an unique experience. We are sorry for not having meting your expectations about our internet. Please be advised that we are taking the necessary steps for us to improve this item to offer a better internet service. We hope to have the pleasure of welcoming you again at Tryp Iguatemi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Floresta, Uruguay
Top Contributor
67 reviews 67 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 15, 2012

Had to stay for 3 days and could not find anything but.
Hotel is well located in the trendy Faria Lima area, near the Iguatemi shopping.
Price was way too high, breakfast not included. Upon waking up at normal hours, the hotel had no running water due to a pump failure. Not a drop of water for brushing the teeth.
Food and room ok but expensive.
Will not stay again at it.

Room Tip: Do not stay at this hotel.
See more room tips
  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Iguatemi, responded to this review, November 20, 2012
Dear Mr. Eduardo S
First, we would like to thank you for choosing Tryp Iguatemi for your stay in São Paulo. We are very sorry to not met your expectations during your stay. We had a technical problem that caused this inconvenient, but everything has been resolved and we are working to ensure that this does not happen again. We would like to have the pleasure of welcoming you again at Tryp Iguatemi to revaluate our services. Any questions, we are available to our e-mail or telephone for further information.
Best regards,
Natalie Diorio - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 19, 2012

Staff were very friendly and the rooms were really big and clean. Breakfast was very expensive and not included.
The roof pool was really small but really nice and clean - good for a little bit of downtime.

Room Tip: Ask for a higher room!! It is VERY noisey the lower down you are. (ok with the window closed but if...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Iguatemi, responded to this review, October 23, 2012
Dear Ms. Lizzt

Thank you for choosing TRYP Iguatemi as your hosting in Sao Paulo and also for your comments. We hope to have the pleasure of welcoming you again soon at Tryp Iguatemi.

Best regards.

Natalie Diorio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 10, 2012

The hotel is very well-located. Rooms are comfortable and large. One problem is that the hallways use motion detectors to turn on the lights. Nice "green" touch unless you had a corner room. When you went into the hall it was completely dark! Only after walking halfway done a corridor did the lights go on! Safety v. economy?
The front desk service desk was slow and inefficient. But the fitness center was excellent with a beautiful view of the city!

Room Tip: Upper floors are much quieter since the hotel is on a busy street.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Iguatemi, responded to this review, October 15, 2012
Dear Ms. Johanna M,
We would like to thank you for choosing TRYP Iguatemi as your hosting in Sao Paulo. We also would like to thank your comments, which gives us the opportunity to improve our services. We are working to improve these aspects and we hope to have the pleasure of welcoming you again soon at Tryp Iguatemi to reevaluate our services.
Best regards, Natalie Diorio, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 15, 2012

the hotel in well located for the business traveller and is in a clean and safe area of sao paulo. very good breakfast, very clean confortable rooms if somewhat dated. The gym was quite good for a hotel gym but the pool was a joke. About 4 m by 2 m and only knee deep. seating area by pool is also very very narrow and only fots 3 long chairs. Tried to go to sauna but I had to start it up and wait 20 mins and ended up just leaving. Like all hotels in Brazil it is overpriced but offers comparatively good rates in a clean and saf environment. Hotel staff is great and very keen to assist.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, chefe de serviços at Tryp Iguatemi, responded to this review, August 29, 2012
Google Translation
Prezado Sr. Pablo J,

Obrigado por escolher o TRYP Iguatemi como sua hospedagem em São Paulo. Pedimos desculpas por não atender plenamente suas expectativas e agradecemos seus comentários, que contribuem para aperfeiçoar os nossos serviços. Esperamos, em breve, ter o prazer de recebê-lo no TRYP Iguatemi.
Atenciosamente,
Natalie Diorio,
Gerente Geral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Tryp Iguatemi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tryp Iguatemi

Address: Rua Iguatemi, 150 | Itaim, Sao Paulo, State of Sao Paulo 01451-010 , Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Pinheiros
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#11 Spa Hotel in Sao Paulo
#47 Business Hotel in Sao Paulo
#48 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tryp Iguatemi 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, Melia, Cheap Tickets, Priceline, Tingo, TripOnline SA, BookingOdigeoWL, getaroom.com, Otel and Venere so you can book your Tryp Iguatemi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tryp Iguatemi Hotel Sao Paulo
Tryp Sao Paulo
Tryp Iguatemi Sao Paulo, Brazil

Owners: What's your side of the story?

If you own or manage Tryp Iguatemi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.