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“Its just an alright hotel” 3 of 5 stars
Review of Quality Hotel Jardins

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Quality Hotel Jardins
3.5 of 5 Hotel   |   Alameda Campinas, 540 | Cerqueira Cesar, Sao Paulo, State of Sao Paulo 01404-001, Brazil   |  
Hotel amenities
Ranked #46 of 301 hotels in Sao Paulo
Belo Horizonte, MG
Top Contributor
82 reviews 82 reviews
47 hotel reviews
Reviews in 31 cities Reviews in 31 cities
52 helpful votes 52 helpful votes
“Its just an alright hotel”
3 of 5 stars Reviewed July 30, 2012

After reading so many reviews of this hotel on Tripadvisor I scheduled my next trip to São Paulo and booked it.
Without any doubt the location is the must of this hotel. Only a few meters away from Av. Paulista where you can reach banks, book stores, cinemas and restaurants. Right next to you there is FNAC which is a huge book store in SP. The hotel itself its just a normal hotel. I really didn't think there is anything special about it, but its definitely a good hotel with a good price.
I found the recepcion crew slow. I had to wait for the check in and wait while checking out. The hotel has to do something about it, as it really annoyed me. Breakfast was very good, but nothing different from other hotels in SP with the same status. I didn't see the swmming pool.
I had to use the telephone of my room a couple of times and my bill was high!!! It's a rip off, do not use the phones in your room unless you really have to.The room was spacious and clean, and this is important. The bathroom towels smelled like strawberry and it has a good tv and mini bar. The problem is I got a room turned to Alameda Campinas and I found it a bit noisy. This hotel shouldn't be this noisy. So this is a negative mark. I noticed a small leak in my toilet seat as the floor towel got wet. Room 702. The couch inside the room needs a wash up as well.
I ordered a beirut restaurant. It costed me 25 bucks for a piece of lettuce, tomatoes and cheese...not even acompained with fries as other hotels do.
So
positive points: location, price and cleaness. This is a good hotel, with a very good price, in a nice location and clean.
negative points: noise in my room 702, the reception crew was way too slow and the food is expensive and just alright.
I believe having a good night of sleep is very important. I ended up sleeping after words, but I had to wait the traffic to slow down at Alameda Campinas.
As I didn't get impressed due to the former evaluations of the hotel and as I had trouble sleeping I am not going to give it a higher grade. But it is indeed a good hotel if you are looking for a good location, cleaninless, and nice price.
Oh...I left the hotel for 4 to 5 hours and when I came back, my room was not cleaned...
The value is not only the daily prices of the hotel, but the cost of food and phone calls as well, some I have to lower this grade.

  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityJardins, Gerente geral at Quality Hotel Jardins, responded to this review, August 8, 2012
Hi, Mr. Marco!

How are you?

It’s great to have our customers’ opinion registered here at Trip Advisor! Thank you for your time!

As the General Manager of the hotel I would like to tell you that I had a meeting with the Maintenance and Front Desk Manager to improve the hotel, after your comments. They were very important for us!

I would like to inform you that we do have a swimming pool, in the back of the hotel, hope you can enjoy it in a next opportunity.

Kind Regards,

Verena Bogéa
General Manager
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356 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Verona, New Jersey
Top Contributor
156 reviews 156 reviews
104 hotel reviews
Reviews in 81 cities Reviews in 81 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed July 10, 2012

This hotel was close to many restaurants in the area within safe walking distance. The hotel itself was clean, the room was comfortable and the staff was very friendly. The price was fairly expensive for this class of hotel, but I guess that is typical for this area of Sao Paulo these days. I will be returning to the city in the future and I plan to stay here again.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente geral at Quality Hotel Jardins, responded to this review, July 13, 2012
Dear Mr. BenjaB,

First of all we would like to thank you for taking time to give us your valued opinion.

We appreciate your compliments!

Thank you for choosing Quality Jardins and we do hope to see you again soon in our hotel.

Sincerely,

Verena Bogéa
General Manager
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Salvador, BA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 19, 2012

Well, this hotel is great and I liked it very much. But I barelly stayed at the hotel, because I had to adress some business, so I arrived very late at my hotel room. The localization is perfect, nice neighborhood and very close to MASP (a museum) and to a subway station. There are small shoppings centers nearby. I had a small problem at my second day, because they tryed to charge me a bootle of water and a soda that I did not consume, but they immediately canceled it, after I complained. Also, you have to be careful with the bathroom's door, because if you leave it open, the steam may trigger the fire alarm (never happened while I stayed there, but I heard about it from a couple of friends that stayed in the hotel back in 2010).

  • Stayed March 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Gerente geral at Quality Hotel Jardins, responded to this review, June 22, 2012
Dear Mr. Vitor,

Thank you for taking time to give us your valued opinion.

We appreciate your compliments, and would like to apologize for any inconvenience about the charges. We already did a meeting about the case, to avoid happening again.

We hope to see you again soon in our hotel.

Sincerely,

Verena Bogéa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 31, 2012

Stayed in this hotel for 2 days. Its a basic business hotel. The rooms are small and compact but very clean and are done up well. The hotel offers free wifi. English speaking guests may face some problem as most the staff does not know english. The best part about the hotel is its location. It is located just a block away from Av. Paulista. Rua Augusta and other shopping area can be easily walked to. There a number of banks, departmental stores,restaurants and eating out places like dominos, starbucks, subway etc. just outside the hotel. The metro station is less than half a km from the hotel. In all a very convenient hotel to stay in Sao Paulo. !!

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityJardins, General Manager at Quality Hotel Jardins, responded to this review, June 4, 2012
Dear Mr. ShikhirG,

How are you?

It was a huge pleasure for us, to welcome you to São Paulo in our hotel!

We really appreciate your time to register your satisfaction on Trip Advisor, such an important site for travelers all around the world! I am sorry the staff was unable to attend you in English, please notice that we are offering some opportunities with some courses to them so they will be able to help you better next time!
In deed the location of the hotel is amazing and we have great options around the hotel!

We hope to see you soon back here!

Have a great day! Kind Regards,

Verena Bogéa
General Manager
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nyc
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 5, 2012

good business hotel, close to the metro with a great japanese restaurant next door (which has an amazing garden in its courtyard!). breakfast was extremely good. generally very clean. although night staff could not speak english well, this didn't prove to be any issue at all for me. good value relative to other hotels in SP.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityJardins, General Manager at Quality Hotel Jardins, responded to this review, May 7, 2012
Dear Mr. Drftwdsflm,

How are you?

We really appreciate the compliments made about our hotel! Thank you for your time!
We are sorry about the staff that was unable to speak English. We are trying to hire new associates that can manage the language, so we can offer you a better service.

It was a huge pleasure for us, to welcome you to São Paulo in our hotel, and we hope to receive you again as soon as possible!

Kind Regards,

Verena Bogéa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2012

We spend a long weekend with my mother and 3 year old at the hotel. The hotel is very clean and the staff was always very friendly and acommodating. We arrived very early and as soon as they saw we had a little one with us they were quick to find us a room, even though the hotel was fully booked.
The location couldn't be better. Many amazing restaurants within walking distance. Also within walking distance from Av. Paulista and many shops.
The room is simple but very clean. Nicely divided with a small seating and desk area besides the bed. Ours was close to the elevator but still very quiet. We never heard any noises from other guests.
We definitely recommend it.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityJardins, General Manager at Quality Hotel Jardins, responded to this review, April 25, 2012
Dear TexMexZilian,

How are you?

We were really happy to read your review about our hotel and team!
Thank you very much for the compliments!

Indeed the location of this hotel is great!

We hope to see you and your family soon around here again! It will be a huge pleasure!

Kind Regards,

Verena Bogéa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salvador, BA
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2012

Fiquei hospedada no Quality Jardins por 3 dias apenas em 2010. Pra quem vai se virar sozinho a localização é ótima, fica em frente ao Starbucks, perto do American Burger, FNAC, Masp, a um quarteirão da Paulista. O quarto é muito confortável! Ar condicionado, tv, frigobar, 3 ambientes, bem iluminado e o staff muito atencioso e gentil. O café da manhã é tradicional de hotel, frutas, pães, leite, café.. tudo muito bom. Super recomendo :)

  • Stayed February 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityJardins, General Manager at Quality Hotel Jardins, responded to this review, March 29, 2012
Google Translation
Olá, Nanda!

Tudo bem?

Em nome de toda a equipe agradeço os comentários e elogios feitos! Ficamos muito feliz de perceber que conseguimos lhe oferecer uma ótima hospedagem!

Esperamos ter a oportunidade de revê-la em breve em nosso hotel. Será um prazer recebê-la!

Atenciosamente,

Verena Bogéa
Gerente Geral
Report response as inappropriate
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Additional Information about Quality Hotel Jardins

Address: Alameda Campinas, 540 | Cerqueira Cesar, Sao Paulo, State of Sao Paulo 01404-001, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Sao Paulo
#43 Romantic Hotel in Sao Paulo
#57 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quality Hotel Jardins 3.5*
Reservation Options:
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Also Known As:
Quality Hotel Jardins Sao Paulo, Brazil

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