Unfortunately I got off the wrong foot with the hotel. Being a loyal Accor Group member I expected an early check (8.30 am) especially since at the previous Accor hotel I had such a late check in. It took a bit of arguing because the hotel wanted to charge me for half a day. It just reflected poorly on the Accor Group...one the Accor loyalty program is a sham and two it does not have a 24 hour check in policy. So in one stroke, it made me question the entire group. Now getting back to the hotel, I was paying through my nose because I was visiting an exhibition and my partners were also staying in the same Hotel (IBIS Paulista would have cost me half the rate and the comfort level is high from my previous experience). The room was also a little cramped. The front reception staff did to a certain extent retrieve the situation. They were extremely helpful in assisting me plan my schedule. Apart from the helpful staff, the sumptous breakfast and the excellent food at the 365 restaurant (best seafood spaghetti) helped turn an overall terrible experience into an average one. But having paid through my nose and arguing for an early check-in after a red eye flight, I don't think I will go back to this hotel although I will definitely dine at the 365 restaurant.
- Official Description (provided by the hotel):
- The 4 star Novotel Sao Paulo Jaragua is ideal for a business trip to Sao Paulo. It is located in the city centre, which is both the business centre and the historic, financial and cultural heart of the city. Surrounded by gourmet restaurants, the hotel features 415 rooms (332 non smoking rooms and 106 suites), 25 meeting rooms for seminars and conferences, 24 hour guest services, 2 restaurants, a bar, parking, a gym and the Jaragua Theatre, host of a number of popular shows performed in the city. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Novotel Sao Paulo Jaragua Sao Paulo
- Novotel Sao Paulo
- Sao Paulo Novotel
- Hotel Novotel Sao Paulo Jaragua Convention Brazil