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“Expensive but comfortable” 5 of 5 stars
Review of Grand Hyatt Sao Paulo

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Grand Hyatt Sao Paulo
4.5 of 5 Hotel   |   Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil   |  
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Ranked #2 of 306 Hotels in Sao Paulo
Milan, Italy
1 review
“Expensive but comfortable”
5 of 5 stars Reviewed February 15, 2014

An expensive but comfortable hotel in a city where you need to carefully plan you stay. Modern and elegant rooms available. On the negative side, wi-fi charged and wine extremely expensive. Highly recommended.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 25, 2014
Dear Massimo
Thank you very much for sharing your comments with us and other Trip Advisor travellers. I was pleased to read that our accommodations where to your liking! Throughout the year, we offer several weekend and holiday packages, with special rates, exclusive ammenities and benefits. Please consider consulting our website next time you are planning to visit Brazil, to see if any of those rates are available! We hope to welcome you again very soon!
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,116 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chalfont, Pennsylvania
Top Contributor
105 reviews 105 reviews
32 hotel reviews
Reviews in 48 cities Reviews in 48 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 14, 2014 via mobile

I travel a lot around the world on business and the Hyatt in São Paulo is outstanding. Beautiful hotel, friendly staff, large rooms, tastefully decorated, and an awesome shower. I also was pleased that internet service was provided as part of the room and there were nice eating choices at the hotel for breakfast of late dinner.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 25, 2014
Dear Guest,
Thank you for your review. Your remarks were received with great satisfaction, as they show us that our commitment to provide authentic hospitality and make a difference in the lives of those we touch every day. Your recognition is our greatest reward! We also thank you for choosing us when you visit the city.
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 4, 2014

We stayed there New Year 2014 and went to the dinner dance.
The hotel and the staff are so professional room was large and the shower/bath + the amazing soaps they supplied were great.
Would stay there again complimentary bottle of bubbles delivered to our room.
Breakfast was hectic due to the volume of people,but food more than adequate.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 14, 2014
Dear Guest,
Your remarks were received with great satisfaction, thank you for your review. We are pleased to read that you had a wonderful experience at Grand Hyatt São Paulo and your kind words are our greatest reward. It would be a please to have you in at
Grand Hyatt São Paulo in the near future.

Thierry Guillot – Gerente Geral
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Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed February 4, 2014

I stayed at Grand Hyatt on business but at the end enjoyed my stay because of its wonderfull service and recommendations for my free time. Room are very updated and service is excellent. All the restaurants (including breakfast) serve high end top quality food.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 14, 2014
Dear Andres,
Thank you very much for your very kind review. It was a pleasure to read that our staff had accomplished our most rewarding mission, to make a difference in the lives of those we touch every day. Knowing that your stay with us became even more special because of our team, encourages us to keep persuing our commitment to providing authentic hospitality that is notable on all Hyatt hotels around the world. We thank you for your recommendation and hope to welcome you once again in São Paulo very soon!
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 1, 2014

Guys if anyone is looking for perfect service, comfortable sleep, awesome dining, location and other important issues important for business travelers this is by far the best hotel in all of Sp. I tried many of them since I am visiting SP almost every month and none of them were up to onternational standards to be honest. But this one is.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 10, 2014
Dear Mehmet,
It was a pleasure to read your kind comments regarding our hotel facilities and services. Your impressions and recommendations greatly reinforce our daily mission of providing authentic hospitality I have noticed that you are a constant traveler, and would like to suggest that you try our loyalty program, Hyatt Gold Passport™. This program offers exclusive benefits for Hyatt´s loyal customers, such as complimentary nights, free upgrades and much more. Our team of receptionists will be delighted to assist with enrollment on your next visit. We hope to see you again very soon at our hotel.

Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, Brazil
1 review
5 of 5 stars Reviewed January 27, 2014

Ideal hotel for business traveller with all amenities required. The hotel is located not to far from Jardins area which is excellent for evening entertainment. Their is also a big shopping mall within 10 mins walking distance from the hotel with a number of restaurants.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 10, 2014
Dear Mohammad,
Thank you for taking the time to share your experience with us and other TripAdvisor visitors. We are pleased to read that you felt welcome and comfortable at our hotel and that you would also recommend it to other travellers. I would like to suggest that on your next stay you contact our Concierge and Guest Relations team, who are highly qualified and prepared to assist with the best choices for leisure around the hotel, such as music venues and theatres. The Ibirapuera Park is a great option for leisure and while there, you can also visit the Modern Art Museum of São Paulo, located inside the park. We hope to welcome you again in the near future.

Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
2 reviews
4 of 5 stars Reviewed January 25, 2014

Very good business hotel with especially smart, professional and helpful staff. The treat is the wonderful Granado toileteries in the rooms. They get pretty much everything right - lovely bathroom with good lightling, hairdryer with a plug by a mirror, spacious room and even adaptor plugs if you need them.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 10, 2014
Dear Joanne,
Thank you for your review and kind comments. During your next stay, let me suggest our Granado store, which is located in our Lobby near the elevators. There are always new products, and make for great gifts! Look forward to welcoming you again soon on your next trip to Brazil!

Thierry Guillot - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Sao Paulo

Address: Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sao Paulo
#1 Spa Hotel in Sao Paulo
#1 Family Hotel in Sao Paulo
#2 Luxury Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hyatt Sao Paulo 4.5*
Number of rooms: 470
Official Description (provided by the hotel):
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Italian cuisine. ... more   less 
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Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil

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