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“By far the best hotel in SP” 5 of 5 stars
Review of Grand Hyatt Sao Paulo

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Grand Hyatt Sao Paulo
4.5 of 5 Hotel   |   Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil   |  
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Ranked #2 of 309 Hotels in Sao Paulo
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“By far the best hotel in SP”
5 of 5 stars Reviewed February 1, 2014

Guys if anyone is looking for perfect service, comfortable sleep, awesome dining, location and other important issues important for business travelers this is by far the best hotel in all of Sp. I tried many of them since I am visiting SP almost every month and none of them were up to onternational standards to be honest. But this one is.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 10, 2014
Dear Mehmet,
It was a pleasure to read your kind comments regarding our hotel facilities and services. Your impressions and recommendations greatly reinforce our daily mission of providing authentic hospitality I have noticed that you are a constant traveler, and would like to suggest that you try our loyalty program, Hyatt Gold Passport™. This program offers exclusive benefits for Hyatt´s loyal customers, such as complimentary nights, free upgrades and much more. Our team of receptionists will be delighted to assist with enrollment on your next visit. We hope to see you again very soon at our hotel.

Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,347 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Sao Paulo, Brazil
1 review
5 of 5 stars Reviewed January 27, 2014

Ideal hotel for business traveller with all amenities required. The hotel is located not to far from Jardins area which is excellent for evening entertainment. Their is also a big shopping mall within 10 mins walking distance from the hotel with a number of restaurants.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 10, 2014
Dear Mohammad,
Thank you for taking the time to share your experience with us and other TripAdvisor visitors. We are pleased to read that you felt welcome and comfortable at our hotel and that you would also recommend it to other travellers. I would like to suggest that on your next stay you contact our Concierge and Guest Relations team, who are highly qualified and prepared to assist with the best choices for leisure around the hotel, such as music venues and theatres. The Ibirapuera Park is a great option for leisure and while there, you can also visit the Modern Art Museum of São Paulo, located inside the park. We hope to welcome you again in the near future.

Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
2 reviews
4 of 5 stars Reviewed January 25, 2014

Very good business hotel with especially smart, professional and helpful staff. The treat is the wonderful Granado toileteries in the rooms. They get pretty much everything right - lovely bathroom with good lightling, hairdryer with a plug by a mirror, spacious room and even adaptor plugs if you need them.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, February 10, 2014
Dear Joanne,
Thank you for your review and kind comments. During your next stay, let me suggest our Granado store, which is located in our Lobby near the elevators. There are always new products, and make for great gifts! Look forward to welcoming you again soon on your next trip to Brazil!

Thierry Guillot - General Manager
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Chicago, Illinois
Top Contributor
104 reviews 104 reviews
26 hotel reviews
Reviews in 56 cities Reviews in 56 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 21, 2014

Grand Hyatt Sao Paulo doesn't disappoint the expectations that come along with its name. Conveniently located, the hotel welcomes you in a spacious and minimal reception, where a kind and effective staff takes care of the check in. Once in the room, it's hard not to appreciate the elegant design, the light colored wood that covers walls, the mild perfume, the generous shower facing the panorama of Sao Paulo's Brooklin.
On top of the sensorial experience, the hotel includes a gym, a pool, a spa and various restaurant.
Highly recommended.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, January 28, 2014
Dear Luca,
It was a pleasure to read your kind comments regarding our hotel facilities and services. Your impressions and recommendations greatly reinforce our daily mission of providing authentic hospitality. On your next visit, please allow me to suggest that you experience our Club Room categories, which offer special services such as access to the Grand Club Lounge located on the 20th floor with private check-in and checkout, complimentary continental breakfast and cocktails in the evening, one-hour complimentary use of a meeting room and a private concierge. I hope to welcome you back again very soon.
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 19, 2014

I have travelled several times to Sao Paulo for business reasons and stay always at the Brooklin district. Grand Hyatt is one of the best addresses in the this area. Great rooms and great public areas. Club Lounge is always a special treat and worse the extra money for the great breakfast and the generous Cocktail Hours with a lot of food. Very nice pool as well.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, January 28, 2014
Dear Guest,
It was a pleasure to read your comments regarding your last stay. I have noticed that you are a constant traveler, and would like to suggest that you try our loyalty program, Hyatt Gold Passport™. This program offers exclusive benefits for Hyatt´s loyal customers, such as complimentary nights, free upgrades and much more. Our team of receptionists will be delighted to assist with enrollment on your next visit. We hope to see you again very soon at our hotel.
Thierry Guillot – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, England, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 17, 2014

Booked a room on the exec floor and it was well worth it. Very nice touch to have some fizz delivered to the room. No problems checking in early as our flight had got us in to sp in the morning and we were at the hotel by 10:30. Didnt try the food so cant comment, pool was nice, pool bar seemed to close early which was a shame as it would have been to nice to have a drink there late afternoon. Exec lounge was excellent, lovely food and cakes. You should not be dissapointed staying here! Would reccomend and stay again without hesitation.

Room Tip: Pay the extra for the exec floor and enjoy the lounge.
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, January 28, 2014
Dear John,
Thank you very much for your kind comments regarding your last stay. I am glad to read that you enjoyed our Club Rooms, with access to the Grand Club Lounge on the 20th floor. I also thank you for sharing with us your impression of the pool bar, Nu Bar. I will certainly share your comments with our Food and Beverage management team so we can better understand our guests’ expectations. I would like to suggest, on your next visit, that you try our restaurants. The French Eau and Japanese Kinu both offer the option of dining on the terrace, which also provides very special scenery for a late afternoon meal or a drink. I hope to welcome you again very soon.
Thierry Guillot – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2014

Hyatt has great service and food. Rooms are nicely appointed and quiet. Pool and spa are beautiful and gym is also well equipped. Would recommend for business travelers. Would recommend the Japanese restaurant.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review, January 28, 2014
Dear Rosemary,
We are delighted to receive your review. Thank you for taking the time to write such positive comments regarding our hotel and services. Your recommendation strengthens our commitment to providing authentic hospitality. We hope to welcome you back very soon on your next visit to São Paulo.
Thierry Guillot – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Sao Paulo

Address: Avenida Das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578000, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sao Paulo
#1 Family Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Luxury Hotel in Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hyatt Sao Paulo 4.5*
Number of rooms: 470
Official Description (provided by the hotel):
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 
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Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil

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