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“Ok- But not 5 star, rather great 4 star” 4 of 5 stars
Review of Pullman Sao Paulo Vila Olimpia Hotel

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Pullman Sao Paulo Vila Olimpia Hotel
1.0 of 5 Hotel   |   Rua Olimpiadas, 205 | Vila Olímpia, Sao Paulo, State of Sao Paulo 04551000, Brazil (Formerly Caesar Park Sao Paulo Faria Lima )   |  
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Ranked #56 of 306 Hotels in Sao Paulo
london
Top Contributor
100 reviews 100 reviews
72 hotel reviews
Reviews in 54 cities Reviews in 54 cities
80 helpful votes 80 helpful votes
“Ok- But not 5 star, rather great 4 star”
4 of 5 stars Reviewed January 10, 2012

1. i will not give a hotel that is 5 star, a 5 star rating if they cahreg for internet, especially as the sister hotel on the same site does not.

2. there are two hotels with almost the same name on teh same site, one is 5 star and one is 3 star, I stayed in the former, which is very decent, but nothing exceptional ! next time I will stay in the other one.

3. Staff were helpful and did provide a service.

4. Was charged a whole extra day as arrived "early" although I was told it was free ! writing now to hotel, but watch it.

5. The location is quiet, but shopping centre across the road and safe area.

Good Luck

  • Stayed January 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 3 weeks ago
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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200 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Mexico DF
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 3, 2012

The service is terrible, the attitude is bad, the food is horrible. Avoid this hotel

  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 3 weeks ago
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
55 reviews 55 reviews
41 hotel reviews
Reviews in 35 cities Reviews in 35 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 17, 2011

On my first trip to Brazil, given all the news of robberies and shootings, I was a little apprehensive about my hotel. I wanted a safe place. This hotel is not only safe, but quite nice and very modern. It is well located within Sao Paulo, and near many of the major business and shopping areas. The staff are very friendly and open and try to help wherever they can. It is not a confusing place at all. The menu is good at the restaurants.

This is a very good first-time choice for visiting.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 3 weeks ago
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
118 reviews 118 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 2, 2011

I stayed at this Hotel for three nights for a business trip. It is in a conveinent business location in Fara Lima, Sao Paulo. There is a very nice new shoping mall across the street. The only complaint I have is the cost. The room was over $200 USD per night which is a bit high for the standard of the hotel. The real complaint I have is the cost of the restaurant. My co-worker and I ordered the "special of the day". It was a small salad and a very small piece of chicken which was stuffed. We both had water to drink. The food tasted good but when the bill came I looked at it and asked my co-worker to confirm the exchange rate. The bill for the two of us before tip was $101 USD!! This is 4 times what a high price would be for the tiny portion we were served for lunch.

Room Tip: Don't order in the restaurant before checking the prices!
See more room tips
  • Stayed December 2011, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 3 weeks ago
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 8, 2011

Good business hotel, rooms decent size and well maintained. Somewhat pricey, but that's Brazil for you.

Room service menu not very exciting, and food average. But overall good experience, I would come back again.

Room Tip: Go to a higher floor.
See more room tips
  • Stayed November 2011, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 3 weeks ago
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro
Top Contributor
76 reviews 76 reviews
50 hotel reviews
Reviews in 49 cities Reviews in 49 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 14, 2011

Just came back from Sao Paulo and our stay in Caesar Park was a realy good experience. Check in was quick. We were offerd herbal tea in the lobby and water from a waiter, wich was a nice touch. The hotel is very modern and new and has nice ambience all around. The room was large and the most comfortable bed! We slept like babies. The bathroom is also large with a separate shower and bath. Breakfast was very good with fresh made omelete stand a good choice of pastries, cold cuts, yogurts and fruits. Capuccinos are charged extra and very expensive so stay with regular coffee! Employees were attentive and friendly at all times.
In all we had a pleasant experience and would come back any time again.

Room Tip: Ask for king size beds
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 3 weeks ago
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro
Top Contributor
76 reviews 76 reviews
50 hotel reviews
Reviews in 49 cities Reviews in 49 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 14, 2011

I've stayed three times in this hotel and would stay again. The hotel is very well located also the new Olympia mall just in front of the hotel. Great breakfast and very good beds some providing a good night sleep, rooms bigger than others, very well appointed bathrooms with a separate shower booth and large bath. Fragrant bathroom amenities adds a nice touch.For buisness or pleasure in the city area this hotel does the trick.

Room Tip: Ask for king size beds
See more room tips
  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this review, 3 weeks ago
Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Sao Paulo Vila Olimpia Hotel

Address: Rua Olimpiadas, 205 | Vila Olímpia, Sao Paulo, State of Sao Paulo 04551000, Brazil (Formerly Caesar Park Sao Paulo Faria Lima )
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in Sao Paulo
#34 Romantic Hotel in Sao Paulo
#57 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:1 star — Pullman Sao Paulo Vila Olimpia Hotel 1*
Number of rooms: 173
Official Description (provided by the hotel):
Located just 5.50 Km (3.42 Miles) from the Congonhas Airport, and 38.60 Km (23.90 Miles) from the International Airport of Guarulhos, the Pullman Sao Paulo Vila Olimpia is in the business hub of Sao Paulo, as well as being surrounded by several bars and restaurants and close to the shopping malls Vila Olimpia and JK Iguatemi, and international brands' stores. Furthermore, the hotel features 173 cozy rooms, the excellent restaurant HUB (with delibar) and high quality products, meeting rooms (which reach up to 800 people in auditorium), and the hole area is equipped with free Wi-Fi access. An upscale hote, offering personalized services to make guests' stay as pleasant as possible! ... more   less 
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Also Known As:
Caesar Park Sao Paulo Faria Lima Hotel Sao Paulo
Caesar Park Hotel Sao Paulo
Pullman Sao Paulo Vila Olimpia Hotel Brazil

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