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“Tryp Higienopolis” 4 of 5 stars
Review of Tryp Higienopolis

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Tryp Higienopolis
4.0 of 5 Hotel   |   Rua Maranhao 371, Sao Paulo, State of Sao Paulo 01402-002 , Brazil (Formerly Melia Confort Higienopolis)   |  
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Hotel amenities
Ranked #43 of 306 Hotels in Sao Paulo
Top Contributor
68 reviews 68 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
“Tryp Higienopolis”
4 of 5 stars Reviewed November 9, 2012

The Tryp is a nice hotel in a very comfortable and safe part of Sao Paulo. The rooms are clean and comfortable, cafe is good for breakfast and it is just a short walk to lovely high end shopping mall and in the other direction a number of nice restaurants.
Check in/out can be slow, which is the only hinderance.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golda_TrypH, Gerente geral at Tryp Higienopolis, responded to this review, November 21, 2012
Dear Mr. George G.
First of all, I would like to thank you for taking your time to comment about the TRYP Higienópolis Hotel. It is a pleasure to read it and learn how we can improve our services and keep up the good work we are doing so far. I would like to apologize about the time you spent during your check in/out, however, you can rest assured that we´ll be working hard to correct it, then you´ll have more time to enjoy the venues our hotel offers. I hope we can see you again to deliver an exceptional service during your next stay.
Thanks & Best Regards,
Golda Boruchowski
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386 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Rio de Janeiro, RJ
1 review
2 of 5 stars Reviewed October 30, 2012

This is the second time in this hotel. I had chosen because of the location at Higienópolis. On the first night woke up several times. By 6:00 am i managed to see the reason... the air condition had stopped. The maintenance guy went to the apartment and told me the the system freezed, So, i would have to wait to turn on the system again... but i want to sleep... and could not with that temperature. So, i had to insist to change the room. the guy told me also that my room was not renovated... but i payed for a premium room (supposed to be the best one). In the second room, that me and my wife had to go in our pijamas and carrying our luggages like a zombies with no sleep at all, i found out that the tv was not working... coincidence or not, one of my favorite sports, Formula 1 race, was about to start and i do not miss any race, even when i am travelling... long-story-short, i had to change to another room. It is not a terrible hotel, but the rooms are simple and, when, for me, one of the major factors regarding a hotel quality is the air condition system. Interesting, i remembered seeing other reviews at Trip Advisor concerning the air condition topic of this hotel.

Room Tip: Ask for the renew rooms, but they are not quite so renew.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golda_TrypH, Gerente geral at Tryp Higienopolis, responded to this review, November 1, 2012
Dear mpapel,

First of all, I would like to thank you for choosing the TRYP Higienópolis for your stay in Sao Paulo. We are really sorry about the incident you encountered during that time.
As we were aware of the situation you described, our maintenance team was able to repair all the equipments mentioned to ensure that you or any other guest won´t face the same issue again.
I would like you to consider stay with us next time you´re in São Paulo to overcame the impression you had and see how we care about your comfort and well being in our hotel, I`ll be more than happy to meet you and ensure your complete satisfaction.

Thank you & Best Regards,

Golda Boruchowski – General Manager
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Manchester
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 8, 2012

my room here was very comfortable and extrememly well equipped. I was at the back of the hotel, so didn't get much - any - noise. Small balcony, aircon, small but nicely done and very clean bathroom, with all the accessories I forgot - comb, razor, toothbrush. Breakfast was really really good with lots of choice, even by the standards of Brazil which are very good anyway. Not cheap but where in Sao Paulo is these days ?

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golda_TrypH, Gerente geral at Tryp Higienopolis, responded to this review, October 16, 2012
Dear cookiecooke,
First of all, I would like to thank you for taking your time to write about the TRYP Higienópolis Hotel. The details you described in your review made our entire team very proud for being able to meet and exceed your expectations. We hope we can see you here any time soon to explore our great breakfast and amenities oferred in our room.
Best Regards,
Golda Boruchowski - General Manager
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Lancashire, UK
Top Contributor
50 reviews 50 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed September 27, 2012

Recently stayed at the Tryp for two nights. The room was spacious and modern. The bathroom a bit small for the size of the room but no complaints overall for the quality of the hotel. Staff for responsive and helpful and the rooms nice and clean. Wifi could have been a bit faster but was usable. The traffic noise was a bit of a problem but that is usual for a city such as Sao Paulo. Breakfast was nice, lots of fresh fruits, etc. - something one would expect in any decent Brazilian hotel. Dinner in the restaurant wasn't great as a vegetarian but the people I was travelling with enjoyed their non-vegetarian food. Overall a very good stay and would definitely stay there again when in Sao Paulo.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golda_TrypH, Gerente geral at Tryp Higienopolis, responded to this review, October 16, 2012
Dear Bob_The_Traveller,
Thank you for spare some of your precious time to write about the TRYP Higienópolis Hotel. We are proud to exceed your expectations and looking forward to have you as our guest again, so you can enjoy delicious options at our restaurant GIALLO. In regards to our internet service, we are working to speed it up and make the usage more friendly for our guests, in your next stay you´ll feel the difference.
Best Regards,
Golda Boruchowski - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 26, 2012

I've just returned from staying at this hotel for a week on business. Previous reviews mentioned that staff did not speak good English, but this was certainly not the case when I was there. All members of staff I encountered at various times of the day (from a very early check in to late at night) were all very helpful and spoke good English.
The breakfast was good, with plenty on offer. The surrounding neighbor hood was also very nice, with everything you need nearby.
Overall this is a very nice place to stay, with the only let down being the gym - which is terrible. It seems that they spent all their money on the rest of the hotel, then went to the local scrappy and bought some old gym equipment - it's a shame that they cut this corner considering how nice everything else is. I also attempted to use a nearby commercial gym in the shopping center (BioRitmo) but they wanted to charge me £30 a day or £100 for the week! so I gave that a miss..

Room Tip: I had a Premium room which was very nice and big.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Golda_TrypH, Gerente geral at Tryp Higienopolis, responded to this review, October 16, 2012
Dear Internati0nal_Sales,
Thank you for write about the TRYP Higienópolis Hotel. We are very happy that you enjoyed your stay with us. Regarding our Gym, we have all equipments working properlly, however for a havier trainning, we can refer you to a nearby gym that offers complete services.
In your next stay in São Paulo, let our English speaking staff assist you in this matter and any othe concearns you may have.
Thank you & Best Regards,
Golda Boruchowski - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, UK
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 9, 2012

I stayd at this hotel for 3 nights whilst on business for the first time in Sao Paulo. Staff friendly though their English wasn't always the best. Rooms were larger than average and newly refurbished, beds very comfortable. Bathroom was small, no bath but a double shower. Breakfast was buffet style and of good quality, plenty of choice and amazing fresh fruit. Something for everyone. We didn't eat evening meal in the hotel though the restaurant (same one as breakfast) did look a bit lacking in atmosphere. It seemed a safe neighbourhood with a good shopping mall, supermarket and restaurants on nearby streets.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 6 cities Reviews in 6 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 10, 2012

Expect more than an average Tryp standard for this hotel. Comfortable rooms and beds. Good breakfast. Quiet. Safe location.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tryp Higienopolis

Address: Rua Maranhao 371, Sao Paulo, State of Sao Paulo 01402-002 , Brazil (Formerly Melia Confort Higienopolis)
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Sao Paulo
#21 Family Hotel in Sao Paulo
#44 Business Hotel in Sao Paulo
#49 Romantic Hotel in Sao Paulo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tryp Higienopolis 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Tryp Higienopolis Hotel Sao Paulo
Tryp Sao Paulo
Tryp Hotel Higienopolis
Tryp Higienopolis Sao Paulo, Brazil

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