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“Long weekend” 5 of 5 stars
Review of Hotel Fasano Sao Paulo

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Hotel Fasano Sao Paulo
5.0 of 5 Hotel   |   Rua Vittorio Fasano, 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil (Jardins)   |  
Hotel amenities
Ranked #3 of 309 Hotels in Sao Paulo
1 review
“Long weekend”
5 of 5 stars Reviewed 1 week ago

Awesome hotel, best staff--- they make you feel right at home for anything you need. Wouldn't stay anywhere else

[and this silly app is making me write a minimum of 200 characters before they let me post this review, so----- xyzabcxyzxyz...abc.... there]

Stayed April 2015, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia M, Gerente geral at Hotel Fasano Sao Paulo, responded to this review, 6 days ago
Dear Mr. Weston,

I truly appreciate your comments regarding your stay at the Hotel Fasano São Paulo.

It is a pleasure to know that we achieved the level of service we aim to provide to our guests and it is our hope to welcome you again in the near future.

Sincerely,

Claudia Marino
General Manager
Hotel Fasano São Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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285 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Paris, France
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have only good things to say about this hotel. Design is modern but at the same time warm. Rooms are a good size, staff very attentive. My only regret is the pool. It's a shame not to be able to get some sun while in Brazil but I did enjoy my swim in the indoor pool.
Hotel is idealy located as you can even take a walk around the area and enjoy shopping and restaurants.
In the city of Sao Paulo this is a haven of piece and comfort.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, 2 weeks ago
Dear guest,

Thank you very much for taking your time to write this wonderful review about your stay at the Hotel Fasano São Paulo.

It is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Flavia
Assistant to the General Manager
Hotel Fasano São Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, Brazil
1 review
5 of 5 stars Reviewed 4 weeks ago

Impeccable as usual. There is no other place to stay in Sao Paulo. Friendly and competent staff, something difficult to combine in Brazil. They think about the minimum details. The location is perfect for shopping and dining.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, 3 weeks ago
Dear Mr. Daniel,

We truly appreciate your comments regarding your stay at the Hotel Fasano São Paulo. We have shared it with our team and they were encouraged by your remarks.

It would be our pleasure to welcome you again in the near future.

Sincerely,

Flavia
Assistant to the General Manager
Hotel Fasano São Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a week on business and was truly impressed with the level of service. The staff were so welcoming and friendly it made coming back to the hotel each day a real pleasure. The rooms are extremely spacious for a city hotel and very well designed...chic in style yet very comfortable at the same time. I was left a turndown gift of Brigadeiro during my stay which was a wonderful gesture and delicious treat.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with The Leading Hotels of the World

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, 3 weeks ago
Dear Mrs. Sarah,

Thank you very much for writing this wonderful review about the Hotel Fasano São Paulo.

We have shared your comments with our team and they were pleased to know we achieved the level of service we aim to provide to our guests.

We look forward to welcoming you back in the near future.

Sincerely,

Flavia
Assistant to the General Manager
Hotel Fasano São Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Top Contributor
252 reviews 252 reviews
86 hotel reviews
Reviews in 83 cities Reviews in 83 cities
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed March 12, 2015

This place definitely has its priorities right - as soon as you walk in the huge bar is opposite you with the reception out of sight behind. The design of everything is refined and sophisticated and the rooms are well appointed with everything you would expect from a top quality hotel. The breakfast is good with a wide menu selection as well as the usual buffet. If you are a leaders club menu the breakfast is included in the room rate - well worth it ! There is a Gym and Pool, however the pool looks good in the pictures but in reality is very small. Recommend staying here if you can get a reasonable room rate.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, March 17, 2015
Dear guest,

Thank you very much for taking your time to write a review about your stay at the Hotel Fasano São Paulo.

It is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Flavia
Assistant to the General Manager
Hotel Fasano São Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwich, CT
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 16, 2015

The Fasano Sao Paulo is a boutique hotel that has an intimate feel and offers tranquility in the midst of Sao Paulo's premier shopping and restaurant district, the Jardins. We have been coming to the Fasano since it opened 10 years ago and even though it is expensive, we will continue to come back because it's consistently excellent. The rooms are spacious and feature beautiful woods and luxurious fabrics and bed linens and very effective blackout shades that make for a good night's rest. Service is exceptional. Guests are often greeted by name and the staff goes the extra mile: We took a few days in the middle of our Sao Paulo stay to go to the Fasano in Rio de Janeiro, and I was surprised to see that the Rio spa manager knew about my preferences for massage. That's great service.
The Sao Paulo lobby has a private club feel with leather sofas and arm chairs and low-key lighting. It's a great place to meet a friend for tea or drinks. The gym is well equipped and the spa massage service is excellent. Our package through AmEx Fine Hotels and Resorts included breakfast, late check out, an upgrade if it's available, and a $100 voucher for the spa.
The breakfast buffet selection is generous and guests may also order eggs, waffles and choose from a large selection of fresh juices. Servers are professional and friendly.
Fasano Sao Paulo's General Manager, Claudia Marino and assistant Flavia Mariano do a remarkable job.

Room Tip: The suites in the higher floors offer outstanding views and free wifi
See more room tips
  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, March 6, 2015
Dear guest,

Thank you very much for taking your time to write a review about your stay at Hotel Fasano São Paulo. It was a pleasure to have you with us at São Paulo and Rio de Janeiro!

We are pleased to know that we could achieve the level of service we aim to provide to our guests and we are looking forward to welcoming you back.

Sincerely,

Flavia
Assistant to the General Manager
Hotel Fasano São Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
124 reviews 124 reviews
43 hotel reviews
Reviews in 51 cities Reviews in 51 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed February 12, 2015

The hotel has an air of a bygone era, but it seems an entirely appropriate setting in this lush, expensive and sophisticated part of São Paulo. We stayed in all for 3 nights. Two at the start of our trip and one more night before flying home. The rooms are comfortable, well appointed and most importantly, quiet. Bathrooms are spacious and luxurious with huge walk-in showers. All the usual products are lovely to use after a long day sightseeing.
The breakfast is a feast for the eye. Wonderful selection of breads, including the most delicious black bread (my personal favourite), cereals, tropical fruits and juices, yogurts and eggs to order should you so desire. Great start to the day!
Reception staff were efficient and extremely pleasant and knowledgeable. Doorman was excellent too!!

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, March 6, 2015
Dear guest,

Thank you very much for taking the time to write a review about our hotel. We are thrilled to know you had such a memorable experience with us.

We have shared your comments with our team and they were encouraged by your remarks, especially to our Reception and Doorman team.

We are looking forward to seeing you back in the near future.

Sincerely,

Flavia
Assistant to the General Manager
Hotel Fasano São Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Fasano Sao Paulo

Address: Rua Vittorio Fasano, 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Sao Paulo
#3 Luxury Hotel in Sao Paulo
#4 Business Hotel in Sao Paulo
#7 Romantic Hotel in Sao Paulo
#9 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Fasano Sao Paulo 5*
Number of rooms: 60
Official Description (provided by the hotel):
The Fasano family has, for over a century, created some of the best gourmet dining environments Sao Paulo has to offer. It brings this talent to the management of the most charming hotel in the city, the Fasano hotel. Isay Weinfeld and Marcio Kogan have crafted a distinctly elegant 1930's throwback style ambiance where modern meets the richness of classic designs. Such work can be seen in the facade bricks, imported from England, and the lobby's marble beams from Rome. All rooms are equipped with the newest technologies and styled in fine European elegance. ... more   less 
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Also Known As:
Fasano Hotel Sao Paulo
Fasano Sao Paulo
Hotel Fasano Sao Paulo Brazil

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