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“Fasano... on the best in the world” 5 of 5 stars
Review of Hotel Fasano Sao Paulo

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Hotel Fasano Sao Paulo
5.0 of 5 Hotel   |   Rua Vittorio Fasano, 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil   |  
Hotel amenities
Ranked #3 of 306 Hotels in Sao Paulo
Miami, Florida
Senior Contributor
42 reviews 42 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Fasano... on the best in the world”
5 of 5 stars Reviewed July 15, 2014

This is definitely an excellent hotel. There's nothing bad you can say about it. The décor is unique, service is impeccable, excellent atmosphere... excellent. try also the restaurant at night and breakfast at nonno rogero

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, July 28, 2014
Dear Mr. Nuno,

We truly appreciate your comments regarding your stay at the Hotel Fasano Sao Paulo

We have shared your comments with our team and they were encouraged by your remarks.

It is our pleasure that you will give us the opportunity to serve you even better in the future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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255 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Korean first
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  • Russian first
  • Spanish first
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English first
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 30, 2014

As soon as the USA vs. Germany game ended, my husband and I made sure we had the first flight out of Recife to return to Sao Paulo so that we can check into a 5 star hotel. Were we pleased when we arrived. First of all, it was a relief that we were able to get a room for two nights at the Fasano due to the World Cup. We opted to be picked up by the hotel and was greeted by an English speaking gentleman who drove us to the hotel promptly. When we arrived, we had hoped for an upgrade as we booked through Amex but did not receive it as it was sold out but the room we received was quite nice and roomy. I hate to say this but one of the great things about this hotel was the cable television! It actually had numerous channels with American television. We travel quite a bit and are always happy to watch anything but CNN, BBC, or Sky news when you been on the road for weeks. The staff at this hotel are well trained and most remembered our name. In fact, they addressed my husband by his name and not mine as the hotel was booked under my last name. We stay at many luxury hotels and this often does not happen. The room was very comfortable and the bathroom were typical of your luxury hotels with good toiletry. We were given flip flops versus slippers which we loved. The breakfast buffet was not large but had great choices and they will make you eggs and omelet and fresh juice. We went to the spa for massages and their masseuse were very good. We also ate at the Fasano restaurant one night and the food was amazing and so was the staff. Another great thing about this hotel is the gym. It may not be good but it has all the essentials. I spin and use TRX and they had both! The hotel is also in a safe neighborhood in Sao Paulo where you can walk to shops and restaurants. We will definitely be returning in the near future to stay at Hotel Fasano.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, July 15, 2014
Dear Mrs. Diana,

Thank you very much for taking your time to write this wonderful review about Hotel Fasano Sao Paulo.

It is always a satisfaction to receive our guest's appreciation.

We look forward to welcoming you back on your next visit to Sao Paulo.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 23, 2014

Hotel Fasano is one of the best places I ever stayed in Sao Paulo. Located in one of the most elegant neighborhoods in Soa Paulo, it has a very nice setting and outstanding service. They also have a great jazz bar where you can enjoy drinks and live music. Rooms are spacious, modern and chick. Enjoy the close proximity to Figueira Rubayat and Oscar Freire street.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, July 15, 2014
Dear Mrs. Carla,

Thank you very much for taking the time to review our hotel. We are thrilled to know that you have enjoyed the experience with us.

It is our hope that you give us the opportunity to serve you even better in the near future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 17, 2014

WOW! what a beautiful hotel! The staff was amazing, greeting every guest by name and couldn't be more accommodating.
Our room was beautiful, very comfortable and quiet. Great breakfast, and dinner at Fasanos was prefect.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, July 15, 2014
Dear Mr. Luca,

We truly appreciate your comments regarding your stay at the Hotel Fasano Sao Paulo

We have shared your comments with our team and they were encouraged by your remarks.

It is our pleasure that you will give us the opportunity to serve you even better in the future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 10, 2014

The staff at Fasano are some of the best I have encountered on any of my travels. They were extremely friendly and helpful (even getting me a reservation at DOM restaurant on a Saturday night with only a few hours notice).

In addition, the location is amazing, with the best restaurants and shopping nearby. Be sure to ask about the farmers' market near by that is open on weekends!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, June 17, 2014
Dear guest,

Thank you very much for taking the time to review our hotel. Through constructive feedback we can always monitor and improve our service and facilities.

It is our hope that you will give us the opportunity to better serve you in the near future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 17, 2014

The staff is very kind and attentive and the location is just perfect.
The hotel is not new and this can be seen but it is well kept.
Food needs a little improvement but minor
I will definitely come back.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, May 21, 2014
Dear guest,

Thank you very much for taking the time to review our hotel. Through constructive feedback we can always monitor and improve our service and facilities.

It is our hope that you will give us the opportunity to better serve you in the near future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burbank, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2014

Had a great stay! The hotel rooms are a great size, love the bathrooms and nice work space too!. The staff was so accommodating in every way. The food, the service, the extra attention from the front desk, in room dining, bellman and concierge was better than 5 star. They continually anticipated my needs. The gym was nice and clean, the spa too and I had a great massage! This was my 3rd visit to this city for business and my favorite hotel I will be back.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review, May 21, 2014
Dear Mrs. Diane,

We truly appreciate your comments regarding your stay at the Hotel Fasano Sao Paulo.

I will share your comments with our team, who I am certain will be encouraged by your remarks.

It is our pleasure that you will give us the opportunity to serve you even better in the future.

Best regards,

Flavia
Assistant to the General Manager
Hotel Fasano Sao Paulo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Fasano Sao Paulo

Address: Rua Vittorio Fasano, 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Sao Paulo
#3 Luxury Hotel in Sao Paulo
#7 Romantic Hotel in Sao Paulo
#7 Family Hotel in Sao Paulo
#7 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Fasano Sao Paulo 5*
Number of rooms: 60
Official Description (provided by the hotel):
The Fasano family has, for over a century, created some of the best gourmet dining environments Sao Paulo has to offer. It brings this talent to the management of the most charming hotel in the city, the Fasano hotel. Isay Weinfeld and Márcio Kogan have crafted a distinctly elegant 1930’s throwback style ambiance where modern meets the richness of classic designs. Such work can be seen in the facade bricks, imported from England, and the lobby’s marble beams from Rome. All rooms are equipped with the newest technologies and styled in fine European elegance. ... more   less 
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Also Known As:
Fasano Hotel Sao Paulo
Fasano Sao Paulo
Hotel Fasano Sao Paulo Brazil

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