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“One Night ONLY” 3 of 5 stars
Review of Ibis Paulista

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Ibis Paulista
2.5 of 5 Hotel   |   Avenida Paulista, 2355, Sao Paulo, State of Sao Paulo 01311300, Brazil (Jardins)   |  
Hotel amenities
Ranked #52 of 309 Hotels in Sao Paulo
East Coast
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“One Night ONLY”
3 of 5 stars Reviewed January 24, 2013

We traveled to Brazil in December 2012 and needed to stop over in Campinas before heading to our main destination. We stayed at this hotel for 1 night.
Room: It was clean and had air conditioning, but was not somewhere I would wish to stay for any length of time. Americans are not accustomed to having a bidet however if you happen to require a bidet, beware that the bidet was a hose connected to a water line next to the toilet and was laying on the floor.
Services: Although the staff was nice enough, if you do not speak Portuguese you will have difficulty No one working at this hotel spoke English or Spanish

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,967 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 18, 2012

The hotel was clean and the staff were very friendly.The food was excellent and the bar staff were very friendly with excellent service.The only disappointing part was even though the hotel was prepaid 1 month in advance through Accor hotels and showing bank statements to management we still had to pay again before leaving and to receive reimbursement is a major hassle.but apart from having to pay twice this is a good clean and friendly hotel.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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RogerioSallum, General Manager at Ibis Paulista, responded to this review, January 14, 2013
Greatly appreciate your comments regarding your stay at Ibis will Sao Paulo Paulista. It is always a pleasure to receive positive feedback.

Your comments will be shared with our teams. I'm sure your feedback is an encouragement for us to continue to improve the quality of our services.

sincerely,

General Manager - Hotel Ibis Paulista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

The hotel is located on the most famous street of Sao Paulo city. The location couldn't be better, you can find amazing stores and museums in a short distances.
The room is ok, as every Ibis hotel, but one small towel was missing.
The receptionist and other employees were not polite, they seem to be in a bad mood :-(

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RogerioSallum, General Manager at Ibis Paulista, responded to this review, January 14, 2013
Thank you for telling us about your experience at the Ibis Sao Paulo Paulista. Sorry we did not ace matched your expectations, please let me introduce my sincerest apologies
Be assured that we are taking appropriate steps to address the problem and prevent future occurrences.

We appreciate that you have told us their problems and hopefully give us the opportunity to better serve you in the near future.

sincerely,

General Manager - Hotel Ibis Paulista
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Adelaide, Australia
Top Contributor
66 reviews 66 reviews
39 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 10, 2012

Sao Paulo is not the safest city in the world to stay. Bearing this in mind, I chose the Ibis in Paulista, and I was right. It was close to my business destination and had handy shopping neaby on the Avenida Paulista -- I was able to buy a particular computer cable I needed quite easily. The room, breakfast offering and bar services are typical for the Ibis brand - good value for the very reasonable price of the room. Wifi included.

Room Tip: Allow plenty of time for international flights. The traffic can be horrendous at certain times.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Top Contributor
74 reviews 74 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed October 17, 2012

Stayed 10 nights over 2 legs of a South American trip. Was my 3rd stay at this outlet. Easy to guess i like the place. Good Location (excellent dining options close by, there is also a park and a musuem at walking distance and lots of other things to do), well priced (for Sao Paulo / Paulista Avenue). Friendly staff and decent round the clock dining options / bar. Anyone who has stayed at an Ibis before will feel the striking similarity as in other outlets.highly recommended

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recife, PE
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 24, 2012

Well located hotel in Avenida Paulista, major transportation hub for virtually anywhere in São Paulo. You will find here everything you usually find in a Ibis hotel, so no surprises when you arrive.
Also a lot of restaurants, coffee shops and a small mall right across the street.
The service is better than the average Accor hotels I used to book. Accor hotels are usually very inflexible regarding checkin times but the hotel staff managed to get a room for me early, what I really appreciated since I had took an overnight flight and had to get online to work.

The rooms have good size as the bathroom with plenty hot water in shower. Comfortable bed but I felt the pillows a little softier than I like but not a big deal.

The transportation from São Paulo International Airport to Avenida Paulista is very limited and cabs are expensive. A good choice is use a bus service called "Airport Bus Service". One of the lines is called circuito dos hoteis (hotels line) and one of the stops is right in front the Ibis Paulista. It is safe, comfy and depending of the traffic conditions, very fast. And of course, way cheaper than cabs.

Usually I stay in this hotel while in São Paulo and would recommend for friends.

Room Tip: The glass windows are transparent from inside and outside. You will probably have as a view an offic...
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  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Paulista

Address: Avenida Paulista, 2355, Sao Paulo, State of Sao Paulo 01311300, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#34 Family Hotel in Sao Paulo
#36 Romantic Hotel in Sao Paulo
#52 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ibis Paulista 2.5*
Number of rooms: 236
Official Description (provided by the hotel):
The Ibis Sao Paulo Paulista hotel is located on Avenue Paulista, the largest business district in Brazil, across from the church of Sao Luis college. The centre of Sao Paulo is 4 km away, Congonhas airport 13 km and Guarulhos international airport 40 km.The hotel offers 236 airconditioned rooms including 2 rooms with facilities for guests with limited mobility. A restaurant, a bar, 24 hour snack service and undercover pay parking are at your disposal. Completely non smoking hotel. ... more   less 
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Also Known As:
Ibis Sao Paulo Paulista Hotel Sao Paulo
Ibis Bela Vista
Ibis Paulista Sao Paulo, Brazil

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