Arrived for one night stay 28 February late at night. Room very basic, few facilities and bed cover on one of the beds torn in several places. Fixtures and fittings outdated. Room was clean as was bathroom which again was outdated.
Difficulty finding someone who could speak English when we arrived but that was remedied the following morning.
Breakfast only just ok, lots available but dining room more like a cafe than a hotel.
Needed the help of hotel staff to liaise with airport over lost luggage. They couldn't have been more helpful and concerned for our plight.. They telephoned and pressurised the airport staff on our behalf to get the luggage to us before we had to transfer to a cruise 2 hours away. We only just made the cruise with the luggage. We could not praise the hotel management enough for what they did on our behalf. We will be writing further to send our thanks.
Hotel in busy rundown area. Would have no reason to return. More like a basic bed and breakfast than a hotel.
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- Also Known As:
- Augusta Boulevard Hotel Sao Paulo Brazil