We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Kind of disappointing” 3 of 5 stars
Review of Ibis Sao Jose Dos Campos Dutra

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Ibis Sao Jose Dos Campos Dutra to your Saves list
Ibis Sao Jose Dos Campos Dutra
Avenida Cidade Jardim 101 | Jardim Satelite, Sao Jose Dos Campos, State of Sao Paulo 12231645, Brazil   |  
Hotel amenities
CAMPINAS-SP
1 review
“Kind of disappointing”
3 of 5 stars Reviewed September 18, 2010

I am used to stay at this hotel (since 2007). I do not like the change you made this year to the payment process. How come a "favorite guest" (your words) is required to pay in advance and then complete payment at the end of stay. Ridiculous. I will not renew my favorite guest A club card and I am already looking for other hotel (with better common sense) options. The current manager did not satisfy me with her answers to my claims on this matter. The staff is fine, I like them, they do good job. In addition, during the august stays the cable TV was not offering the usual options. I claimed about it and after 2 weeks (fast isn't it?) it was fixed.

  • Stayed August 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H3118-GM, Gerente at Ibis Sao Jose Dos Campos Dutra, responded to this review, June 9, 2011
Thank you for taking the time to tell us about your experience at the Ibis Sao Jose Dos Campos (Dutra). I am sorry that your experience did not meet your expectations.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The prepayment is a rule in all ibis hotels.

Please rest assured that we are taking the appropriate measures to address the TV problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Juliana C. de S. Martini
General Manager
ibis SJC Dutra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

419 reviews from our community

Traveler rating
    68
    192
    124
    24
    11
See reviews for
97
96
66
171
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Lima, Peru
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 26, 2006

My husband and I stayed in this HOtel for 2 nights during october 2006. The hotel is great!!! LIke all Ibis Hotels this hotel is clean, new, modern, safe, comfortable and with wireless internet.
It is located across a shopping mall (Colinas Shopping).

  • Liked — Location, clean, modern, new hotel
  • Stayed September 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H3118-GM, Gerente at Ibis Sao Jose Dos Campos Dutra, responded to this review, May 3, 2013
We are pleased to receive your comments about your stay at the Ibis Dutra. Your opinion is very important for us in order to improve our services. Juliana, general manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ibis Sao Jose Dos Campos Dutra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Sao Jose Dos Campos Dutra

Address: Avenida Cidade Jardim 101 | Jardim Satelite, Sao Jose Dos Campos, State of Sao Paulo 12231645, Brazil
Location: Brazil > State of Sao Paulo > Sao Jose Dos Campos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 20 Hotels in Sao Jose Dos Campos
Price Range (Based on Average Rates): $
Number of rooms: 120
Official Description (provided by the hotel):
The Ibis Sao José dos Campos hotel is located 90 km from Guarulhos international airport. Close to shops and industrial estates, it is quickly accessible from the Dutra motorway. The hotel has 120 air-conditioned rooms, including 2 for disabled persons. A restaurant, a bar, snacks 24/24 and private covered parking are at your disposal. You can book 2 meeting rooms (80 persons). You are 10 km from lake Parque Da Cidade and Vila Adyara. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, ACCOR and TripOnline SA so you can book your Ibis Sao Jose Dos Campos Dutra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Sao Jose Dos Campos Dutra Brazil

Owners: What's your side of the story?

If you own or manage Ibis Sao Jose Dos Campos Dutra, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.